Posted on May 22, 2026
SinanCaglayanWe stayed in a premium room for 2 nights. The hotel is mostly well reconstructed, and the staff was helpful. It is only a 5-minute walk to the main entrance of old Itchan Kala.
The room was okay; a large bed, enough tables for a short stay, a modern toilet, and a good shower with strong water pressure (our room was on the entrance level). The internet connection was also fine.
I believe it is related to the city’s old infrastructure, but there was always a bad smell coming from the drain, especially after taking a shower. We had to open the room door and window to air out the room.
The breakfast was the weak point. It was the worst breakfast we had in Uzbekistan. We went at 7:30, and the sliced fruits (banana and apple) were no longer fresh and had already turned black. The boiled eggs were cold.
They also tried to serve European-style pastries, but I had the worst croissant I have ever tasted. Uzbekistan actually has very good bakeries and pastries. Instead of trying foreign products, they should focus on their local delicacies, which they can prepare much more successfully and tastefully.
There were also not enough vegetables and no greens at all. They only served cucumbers, which is disappointing considering Uzbekistan has excellent vegetables and fresh herbs.
During check-in, they offered cold tea/juice and nuts. The tea was tasty and refreshing, but the nuts were stale.
They really need to improve the food section significantly.
For our last day, since we had to leave early, they offered us a boxed breakfast during check-in and took note of it. However, at check-out, nothing was prepared. The receptionist had no idea about it, and we did not have time to wait.
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Price per night from:VND 2,137,365
Posted on May 3, 2026
Guest UserThis is a good hotel located on the territory of the Khan's dacha. The service and breakfast are both excellent, and there's a shuttle service to and from Itchan Kala. There's a swimming pool, and special extra towels for it are provided at the reception. It's truly oriental beauty! Next to it, the Khan's palace from the early 20th century is being restored, and there's a garden nearby. The only downsides were the lack of housekeeping (I didn't hang the 'make up room' sign) and the noise (from the restaurant and the pool – my room was on the first floor facing the pool, so I didn't get enough sleep either night). Otherwise, there's nothing to complain about. The single room was small but well-equipped for a comfortable overnight stay for a traveler: toothbrush and toothpaste, shower gel and shampoo, slippers, hairdryer, kettle, black and green tea. I booked it on Trip.com four months before my trip at a very attractive price.
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Price per night from:VND 593,497
Posted on Jul 31, 2026
Lilly dexiaoshijieThe hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views!
However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities!
Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night.
If you plan to stay a month from now, I would still recommend it!
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Price per night from:VND 2,063,663
Posted on Aug 9, 2026|Deluxe Double Room
Guest UserThe room was very clean and tidy. The hotel service was excellent, and the front desk staff spoke fluent English and provided great recommendations. The location is right in the Old Town, making it convenient to walk everywhere.
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Price per night from:VND 1,148,204
Posted on Aug 25, 2026|Deluxe Double Room
Guest UserA wonderful hotel right in the heart of the old town. The rooms were surprisingly spacious, as we had expected cramped quarters given the nature of guesthouses within the fortress.
The rooms were very clean, with new furniture and good plumbing.
Breakfast was good, with plenty of options. However, the coffee machine wasn't working. We had read reviews previously that coffee would be chargeable, so we even had money ready for it 😂. Though, honestly, it's a really poor decision to charge for the main breakfast beverage. It seems they decided to 'solve' the problem radically 😅.
Nevertheless, I give this hotel a solid five stars. Highly recommend!
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Price per night from:VND 837,878
Posted on Jun 14, 2026|Large Double Room
ДаниюшаThis hotel offers views of the old town, and you can even go up to the rooftop to photograph all that incredible beauty. The room itself is clean, new, and comfortable. The guy at the front desk was kind and friendly. His colleague recommended a nearby teahouse, and we didn't regret it at all. The location is such that you can sit on the shared balcony, have a drink, and watch people and the fortress.
On the downside, the room was a bit too dark for us, with not much light. The window faces the staircase, and a couple of times we saw people there, meaning if you walk out of the shower naked, you might run into someone's gaze. Breakfast was just average.
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Price per night from:VND 1,086,139
Posted on Sep 23, 2026|Superior Twin with Balcony
Anonymous UserFirst of all, I booked this hotel because all the other hotels in the centre of Khiva look so outdated. You guys can see their toilet.
Location wise a bit far. Need Yandex to go to city centre. But it is ok. Not bad.
The bad part - NO AC IN THE ROOM. They have like a cooler but it didn’t help that much.
Another bad part, the water pressure were not consistent.
And a bit horror because no body else stay in this hotel during my stay. And the turn off some of the lights in the hotel, maybe to save electricity bill.
The receptionists all were very helpful.
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Price per night from:VND 1,334,399
Posted on Nov 10, 2025
Guest User
Обычный нормальный отель
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Price per night from:VND 1,190,873
Posted on Aug 12, 2026|Standard Twin Room
Simone Ch.The two boys at the bank are very nice and careful to every need. The rooms are very new and all comforts. I felt home, even for one night. If I should go back to Khiva, I would certainly choose this structure.
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Price per night from:VND 1,989,961
Posted on May 9, 2026|Classic Triple Room, Non Smoking, City View
Guest UserThis hotel is located within Ichon Qala, the UNESCO World Heritage Site in Khiva. The cleanliness, location, service, facilities, and amenities were all wonderful, and the staff were incredibly kind. It was the best quality hotel I stayed at in Uzbekistan, and I would love to visit again!
What I liked:
• The room was super clean
• Excellent location
• Delicious breakfast
• Enjoyable conversations with the staff
• They helped exchange USD to local currency
What I found a bit disappointing:
• Honestly, nothing at all (seriously!)
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Price per night from:VND 1,252,938