The hotel has a good location, a good environment, and friendly staff. However, I found the carpet in the room was inexplicably wet in the middle of the night. Could it be a leak near the bathroom? I didn't ask to change rooms because I only stayed one night.
A pleasant stay for 2 nights. It is located next to the airport which makes it great for travellers who want to be located near the airport. There’s a walmart nearby the hotel, ideal for some groceries shopping. Room was clean too.
Hotel near Wall Street - Financial District,New York3.2% of visitors choose this area
Aadrianpapa2026.01.13
I really like the downtown area; it's quiet and safe. This hotel has an excellent location, very close to the 4, 5, R, and W subway lines, so I never worried about getting back late, which is a huge plus. Be prepared to wait for the elevator, though; there aren't many of them, and the building is quite tall. The front desk is on the second floor for check-in. For check-out, you can just drop your key card in the collection box by the door, which is very convenient. The air conditioning in the room was quite loud, so in winter, I'd suggest turning it off before bed.
Hotel near Times Square,New York39.7% of visitors choose this area
Ttony-dass2025.10.26
The location is fantastic, right in the heart of the bustling downtown area, making dining and sightseeing incredibly convenient. It's just a few minutes' walk to the Empire State Building and Times Square, and the subway is easily accessible for trips to the Metropolitan Museum of Art and Central Park. We arrived before check-in time, but the staff, seeing how tired we were, very kindly allowed us to check into our room early. This gesture brought a touch of warmth to us in a strange foreign environment. I hope to have the chance to stay here again next time.
Hotel near Times Square,New York39.7% of visitors choose this area
11300312****2026.01.10
The room was very clean, and the bed and pillows were super comfortable. It's quite spacious for a hotel near Times Square in New York. The location is convenient for transportation, and the receptionist on the first floor is very friendly, always smiling and greeting me when I come and go, even remembering that I've stayed here before. There's no water in the room, so remember to buy some outside and bring it in.
Very nice hotel staff was very professional and very friendly and thanks for the cookies each day and the cookie jar very convenient to restaurants and our fishing boat
The room was very nice for the money and the staff were superb in answering my questions. A staff member was outstanding in offering to lend an ice scrapper to scrap off ice on my car when I forgot to bring one. I would definitely stay at this location the next time I'm travelling the same route.
It’s time for the BAR EXAM!! This place is a wonderful place for your BAR journey. Its 10 mins walk with very affordable price comparing to other places near the convention center during BAR time. AND BREAKFAST INCLUDED!
Hotel near Wall Street - Financial District,New York3.2% of visitors choose this area
GGuest User2025.08.31
I would like to compliment Ms. Mariam Ibrahim for her outstanding and courteous service during my check-in at the New York Marriott Downtown. From the very first moment, her warm and cheerful personality made me feel right at home. She kindly suggested an upgrade to the 38th floor with access to the Executive Lounge at a very reasonable charge—a memorable experience for my family, as we had never stayed so high before. The view from the room was truly breathtaking, and even from the lounge we could see the Statue of Liberty, which made our stay even more special.
Ms. Mariam’s professionalism, kindness, and positive attitude reflect the true spirit of hospitality. She is definitely well-suited as a frontliner, and her service made our stay an unforgettable one.
Facilities: Nice room, relatively large, advanced facilities
Sanitation: OK
Environment: OK
Service: Good
The gym is also good, but it faces the parking lot directly, with large windows, so it is easy to see people working out. The water is only ice water. It is still a distance from the waterfall park, and it takes a long time to walk
Great
135 reviews
9.0/10
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8.9/10
Very Good
DDr EddyThe hotel is in a very good location. Alexandra was so nice that she gave us a complimentary breakfast and accommodated us even before our check in time. It was a good experience. Although breakfast has a lack of food variety, it was good.
YYuanshanhandaiThe room was clean and tidy, and the heating was strong enough to keep us warm. The outlets didn't require a converter, which was convenient. It was very quiet, and the hotel's location is great, very close to Central Park, making it easy to get around.
GGuest UserHotel is in an excellent location but checking in was a nightmare had to queue for over an hour. The lift system is atrocious. The system gives you a lift for your floor and then allocates that lift to everyone else. It takes ages for it to come and then everyone cannot get into the one lift and you start all over again. Could be waiting 30 mins plus for a lift. Everyone complaining about the lifts and sating that it’s the worst hotel because of it.
MmaggieyuI've stayed at this hotel many times. Whenever I fly into LaGuardia, this is my go-to place. The free shuttle service is really convenient, and the staff, including the shuttle drivers, are all very friendly and helpful with luggage (remember to tip!). The shuttle is always on time, and the front desk staff, mostly African American, are consistently pleasant. It feels like a standard four-star hotel, with a large swimming pool and a gym, though I'm always too rushed to use them. While there's no microwave in the rooms, there's a communal one on every floor, which is very handy. The prices on Trip.com don't include breakfast, so I can't comment on that, and I always have early morning flights, so even if there was breakfast, I wouldn't have time to eat it.
HHarpoprahBe careful about their hidden cost, everyday you need to pay around US$50 for their all access fees(lounge, roof top, gym) which is mandatory!
It is not indicated in the booking so I feel cheated that I have to pay for such fees which amount up to US$150 for my 3 nights there.
And did I mention you have to carry all your luggages by yourself which I had to push the luggage trolley myself!
Amazing location but I will not go there again!
Rricooooo0Booked a standard room for two people and it was much larger than expected. There was plenty of space for both our luggage, plus a wardrobe. We stayed for three nights, and the location was fantastic – right next to Grand Central Station and Fifth Avenue, which was incredibly convenient.
JJanaElgThis is your no frills place for a place to lay your head. It was relatively clean, had all the necessary amenities, adequate breakfast, housekeeping. I would definitely stay here again. It gets the job done a peaceful rest without breaking the bank. The room had a slight odor not sure what it was but maybe they should do a deep clean to all the rooms and bathrooms. It could be just the one I was in. The toilet seat wasn’t cleaned that well but I survived.
AadrianpapaI really like the downtown area; it's quiet and safe. This hotel has an excellent location, very close to the 4, 5, R, and W subway lines, so I never worried about getting back late, which is a huge plus. Be prepared to wait for the elevator, though; there aren't many of them, and the building is quite tall. The front desk is on the second floor for check-in. For check-out, you can just drop your key card in the collection box by the door, which is very convenient. The air conditioning in the room was quite loud, so in winter, I'd suggest turning it off before bed.
GGuest UserGreat hotel. The room was spacious and clean. Housekeeping done well. The breakfast has quite some choices and is refilled constantly. They have two computers with a printer that you can use free of charge (if needed). Would certainly stay here again
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