Good downtown location
Well maintained lobby and convenient restaurants including Starbucks -elevators and entrances were good
Polite staff
Downside was hairdryer not working and tea kettle was missing- although it was delivered on request
Overall a decent experience
Was pleasantly surprised by this hotel given some of the reviews. The room was clean and updated. It was equipped with a refrigerator and coffee pod machine. Bed was comfortable and there was lots of hot water to shower. Shampoo, conditioner and body wash was provided. No water was provided in the room but there is a water dispenser in the lobby to refill a water bottle (they should mention this at check-in). All the staff I interacted with were polite and helpful. My only complaint about the room is that the shower could have more water pressure, but it was sufficient for a shower. They do seem to take guest comfort seriously as I overhead a conversation about a guest who had been asked to leave because they were disturbing other guests.
The hotel is located on the east side of the airport and they provide shuttle service. There was some traffic noise but we were not disturbed by the planes. There is a restaurant attached to the hotel as well as several others within a 5 to 10 minute walk.
I would happily book this hotel again.
Hotel near Wall Street - Financial District,New York2.6% of visitors choose this area
GGuest User2026.02.27
Great! The room was clean and tidy, and for this price in Manhattan, it's a real bargain. The location is excellent too, right next to the subway station. The only minor issue was the high floor, which meant a bit of a wait for the elevator, but overall, I highly recommend it.
Hotel near Times Square,New York36.6% of visitors choose this area
Ttony-dass2025.10.26
The location is fantastic, right in the heart of the bustling downtown area, making dining and sightseeing incredibly convenient. It's just a few minutes' walk to the Empire State Building and Times Square, and the subway is easily accessible for trips to the Metropolitan Museum of Art and Central Park. We arrived before check-in time, but the staff, seeing how tired we were, very kindly allowed us to check into our room early. This gesture brought a touch of warmth to us in a strange foreign environment. I hope to have the chance to stay here again next time.
Hotel near Times Square,New York36.6% of visitors choose this area
Wwwymm3332025.08.31
The hotel is located on W 34th Street, right on bustling 8th Avenue in Midtown Manhattan. It offers pretty good value for money. The surrounding area is extremely lively, teeming with all sorts of New York City elements: diverse people, various smells (urine, sweat, perfume, and one particularly nauseating odor I can't quite pinpoint), and constant siren wails. Surprisingly, it gets relatively quiet at night. Funnily enough, overnight, by morning, the streets become surprisingly clean and tidy.
Transportation in the area is very convenient; it's very close to both the train and bus stations. The Empire State Building and Macy's are also within walking distance. There's an Essen restaurant right at the corner, and their food is very reasonably priced.
The hotel lobby isn't large. The check-in and check-out process was smooth, though they require a $200 deposit. There's a small lounge area where you can relax if you've checked out and have nowhere else to go; nobody bothers you.
The room was clean and comfortable, equipped with all the necessary amenities. There's no complimentary bottled water, but you can get free water from the 6th floor; I didn't bother going, partly because it seemed like a hassle and partly because I suspected it might just be tap water. There were no slippers, toothbrush, toothpaste, or a kettle, just a capsule coffee machine, which I didn't know how to operate. The bed was very high and too soft. There were four pillows, but no duvet cover; instead, the comforter was sandwiched between two flat sheets. I wonder if that's standard practice here.
Very nice hotel staff was very professional and very friendly and thanks for the cookies each day and the cookie jar very convenient to restaurants and our fishing boat
Shabby and rundown hotel, simple breakfast with muffin as the main course. Additionally, the sound proofing in the rooms we're extremely poor as we could hear the sounds of our neighbours resulting in bad sleep. On the other hand rhe location was great as it was next to the highway and the enormous mall with attractions rhat will keep you entertained for days.
It’s time for the BAR EXAM!! This place is a wonderful place for your BAR journey. Its 10 mins walk with very affordable price comparing to other places near the convention center during BAR time. AND BREAKFAST INCLUDED!
Hotel near Wall Street - Financial District,New York2.6% of visitors choose this area
GGuest User2026.02.19
The room was decent, but honestly, for the price, it was pretty average. However, given its prime location in downtown NYC, it wasn't overly expensive. Check-in was a bit chaotic, with a long wait in line, and luggage storage wasn't very smooth either. The hygiene was good, and all the facilities were in working order. (The first picture shows the view from the window, the second is a Christmas tree not far from the hotel, and the third was taken at the Metropolitan Museum of Art in New York.)
Facilities: Nice room, relatively large, advanced facilities
Sanitation: OK
Environment: OK
Service: Good
The gym is also good, but it faces the parking lot directly, with large windows, so it is easy to see people working out. The water is only ice water. It is still a distance from the waterfall park, and it takes a long time to walk
Very Good
136 reviews
8.5/10
Price from
AU$134
per night
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8,8/10
Very Good
JJhanhsuThe room is really nice. Enough space and the gym is reallly good. With free water in gym fyi. Only thing is rom 3010 the flush need ti be fixed. Next time I’ll come again.
GGuest UserI think the main advantage of this accommodation is that it is reasonably priced for the location. The space behind the first-floor lobby is also quite charming. The bed was comfortable, and the internet worked well overall, although the connection for the Wi-Fi and TV occasionally cut out. There was no refrigerator, but ice was easy to access, so this was not a major issue for a short stay.
That said, there were also some downsides. First, the front desk staff were generally not very friendly and seemed defensive when responding to guest requests. I understand that they may have been tired due to the heavy snowstorm in New York at the time, but I still felt uncomfortable with the way my request was dismissed without much consideration, even though I was willing to pay extra if needed.
Second, the room was very cold. I was told this may have been because it was a corner room. After I requested additional heating, the situation improved.
Third, the bathtub would only fill halfway. It seemed to be an issue with the stopper, and although I was able to fix it myself, it was still inconvenient.
GGuest UserThe price was quite a good deal for New York, especially with a discount. The facilities and decor are up to Hilton's standards, but!! It was incredibly, unbelievably crowded. Expect to wait about an hour just to park, with only one staff member working. Checking in at the front desk, buying coffee, and even storing luggage all involved long queues. It seems like a lot of airline crew stay here too, so definitely factor in extra time for everything. There are tons of hidden fees. The deposit was given as a voucher, luggage storage cost extra, and even the in-room mini-bar items were charged. Given the location and the total price of $150, I guess I'll just put up with it.
MMs. ShaniquaOmgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice.
PLEASE NOTE:
There's a separate fee for breakfast if not selected when booking.
Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)!
We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional!
p.s. they also offer a seated bar area.
Overall: 10/10✨️
HHarpoprahBe careful about their hidden cost, everyday you need to pay around US$50 for their all access fees(lounge, roof top, gym) which is mandatory!
It is not indicated in the booking so I feel cheated that I have to pay for such fees which amount up to US$150 for my 3 nights there.
And did I mention you have to carry all your luggages by yourself which I had to push the luggage trolley myself!
Amazing location but I will not go there again!
GGuest UserUnfortunately, only thing positive is the location. Hotel was very run down and disappointing. Dusty room and lots of broken items in room. Very expensive stay for this budget experience.
JJanaElgThis is your no frills place for a place to lay your head. It was relatively clean, had all the necessary amenities, adequate breakfast, housekeeping. I would definitely stay here again. It gets the job done a peaceful rest without breaking the bank. The room had a slight odor not sure what it was but maybe they should do a deep clean to all the rooms and bathrooms. It could be just the one I was in. The toilet seat wasn’t cleaned that well but I survived.
GGuest UserGreat! The room was clean and tidy, and for this price in Manhattan, it's a real bargain. The location is excellent too, right next to the subway station. The only minor issue was the high floor, which meant a bit of a wait for the elevator, but overall, I highly recommend it.
Hotel near Wall Street - Financial District, New York
Price per night from:AU$189
7,5/10
MMillerBobThis stay was not what I would call good... It was in fact a poor experience.
By this I mean.
I arrived at 3.50pm to get checked into a room that I was informed would be ready for check in at 3pm... The room was not ready, and i was told they would try to have it ready in 20-25 mins.
I explained that that was not acceptable. I was told I could wait in the lobby area...I again explained that that was not acceptable. Another employee jumped in to say, I could sit in the lobby. Now I am irritated. I explained in more detail that I could not very well change in the lobby, being that I had to change and get to a wedding in Yonkers for 5.30...He then started to challenge me. Started telling me how he didn't like the tone of my voice. I then dismissed him and suggested he move away and let me deal with the situation with the desk clerk...who by the way was VERY, VERY, helpful, and whom I had no issues with, because she was doing everything she could to accommodate. The real problem was with the cleaning crew and their supervisor , who kept telling her the wrong things. I even offered for them to allow me to change, and then they could have the room to complete getting it ready. They told her to tell me that it wasn't protocol for me to do that. To which I responded that it wasn't protocol to not have the room ready.
At this time the desk associate, Aaliyah, who as I said was very helpful, and who I had NO ISSUES with, and she knew that, suggested that I would be reimbursed 50% for all the stress that I encountered, and gave me the room key to allow me and my wife to change and be on our way. This is where I say common sense made more sense than ”protocol”.
So my review will be....Great job handling a difficult situation by the desk associate, Aaliyah...
Poor job by the room ready crew.
And a terrible job by the associate who decided to challenge me in what was a difficult situation, instead of finding a way to help.
5 STARS for Aaliyah
1 STAR for Cleaning Crew
(-0) for associate.
MMagicMilesThis was the worst experience I’ve ever had at a Holiday Inn! I usually choose this hotel chain for its service quality, but this stay was incredibly disappointing.
I booked a Standard King Size room for two nights. When I checked-in at night, I received my key card and went to my room, only to find that it was a basement room with just a tiny window, not the large window room I had booked. I immediately went back to the Front Desk to request the correct room, but the staff told me that it was already full and only this room was available.
I asked why they didn’t hold the room I had booked since I should be getting what I paid for. Their response? ”Because you arrived at night.” This excuse made no sense at all! Then, another staff member (curly hair) walked over, mumbled complaints, showed an upset attitude, and finally said she would move me to a new room—but only for one night. The next day, I had to move back to the standard room. The way she handled the situation was extremely unprofessional. A staff member should never complain or show frustration in front of guests!
The next morning, my husband and I brought our luggage down and returned our key card as instructed. However, a different staff member told me that I could actually stay in the same room. So, I placed my luggage back in the room again and went out for the day. Before leaving, I specifically informed housekeeping to clean the room.
When I returned that night, I couldn’t access my room. After going back to the Front Desk, the staff told me that the room I originally booked was full, meaning I had to stay in the same room again. Worst of all, when I finally got back inside, the room had not been cleaned at all, even though I had requested it in advance!
Overall, this was the worst Holiday Inn experience I’ve ever had. The management was disorganized. This stay completely changed my perception of the Holiday Inn brand. I would never recommend this hotel!
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