Hotels With Parking in La Altagracia, Dominican Republic

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

Good Hotel, friendly service. Good quality for money.

Bathrooms need some renovation. After taking a shower, the whole bathroom gets wet. Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English. Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.

Pros: friendly and personable staff Multiple locations to eat food Resort was beautiful Cons: Quality of food was subpar Large property so getting too and from places was difficult. Although shuttles were available most of the time. Fees to have visitors was outrageously priced Persons responsible for keeping minibar and fridge restocked daily did not do their job... I had to repeatedly ask for refills Tv reception was terrible in my room No wifi

nice place

Good location, right next to Punta Cana airport. The shuttle service employee and all other employees were very friendly. There were several restaurants, an ice cream parlor and a pharmacy near the hotel.

Reliable, no thunder, all-inclusive hotel, the food in the restaurant is good The hotel itself is very good, but if you book through Ctrip, there is no problem. If you have a problem, you can't find anyone to help solve it. Ctrip and the hotel kick each other. For example, we arrived late due to aviation reasons. Ctrip did not give a day delay. When we arrived at the hotel, the hotel said that if it was directly booked with the hotel, it could be extended. Ctrip does not give extensions or refunds

The hotel itself is very beautiful and cozy, but what disappointed us was the service. Most of the staff were impatient and unhelpful. One of the sports bar staff even cursed at us in Spanish, thinking we didn't understand, and that was only because we hadn't yet chosen the snack we wanted. Another thing that took us by surprise and upset us was the availability of the restaurants, practically ALL closed. The hotel description lists several options, but only the Italian, Dominican, and Japanese restaurants were open, causing overcrowding. We were only able to book dinner at the Italian restaurant, and we returned the next day to the general buffet, which, although large, had few options and variations of food. The cuisine is different, the meat is different, but that's to our taste. I had asked the hotel in advance for a different arrangement or something special because I was on my honeymoon, and they didn't even respond and upon arrival they could give us a honeymoon room but only for the payment of 70 dollars, but anyway, we didn't let that spoil our rest, but among the resort options I've been to, I believe that in terms of service, organization, entertainment and food this was the ”weakest” of all, what really captivates is only the landscape and the location, because the other things are all ok to weak. Oh and if you're looking for entertainment, be aware that the games available at the sports bar are all paid, from 1 to 3 dollars per machine.

Hola una sola persona atiende en recepción y en el Restaurant, no limpian la habitación en los 3 días que me quede no cambiaron toallas. La ubicación es céntrica.