It was a pleasant stay.
I got a sea view even I haven’t booked sea view room. It was an awesome surprise 🤓
The room is spacious with a nice balcony having a sitting area. But what I liked more was a BED!
I moved from another Accor hotel on the north of the island ( Movenpick) and the beds are in both hotels are the same- Extremely comfortable mattress and pillows. I slept like a baby and woke up without any pain in my back.
Not all hotels have such good pillows and soft beds in Asia. For me that’s very important to sleep on a good bed as I have neck and spine issues.
The breakfast is really good and has a lot of choice of Vietnamese, Indian, western options.
Swimming pool is soooo big and cool! Even has bar in the pool and small aqua park.
Hotel located at the one of the most beautiful beaches in Phu Quoc, the colour of the water is so turquoise and the sand is white. Little palm forest on the beach has a good sun protection, you don’t even need an umbrella 😇
Hotel near Duong To,Phu Quoc Island93% of visitors choose this area
VVickycnk2025.04.22
We enjoyed very much our 7 nights stay at Pullman, the pool is nice and big, however the floor is very slippery at the kids splash area, it would be important to fix that for safety. Our room is decent, clean, the only thing I would suggest is to replace the hair conditioner with different brand.
Breakfast is the best, lots of options and tasty. We also had a lovely dinner at Mad Cow, View was incredible and the food was very good! They also have foam party at the pool few days a week around 4pm, the kids had so much fun!
Pullman Hotel is near the airport, and easy to get to the south side attraction, such as sunset town, cable car etc. We will definitely go back to Pullman again.
Since, i wasn't reserve this hotel as i didn't have good preparation. I changed hotel in Sudden. This was a chance to make me experience waht a good hotel.
Le Festa has a very good location to have the best view and had good facilities to meet my expectations. The most impressed staff should be in the concierge ”Kieu” (hope the spelling correct).
We met him three day two night. We arrived earlier than standard check-in time, so we took the drinks and snacks and approached Concierge to get some information about sunset town. Our reservation including Kiss the sea package, he explained to us not necessarily to make face scan immediately as Tuesday.
On Wednesday morning, we approached Concierge again to complete the face scan for kiss the sea and he also recommended us the package for cable car with theme park.
On the departure day, he also assisted us before Grab to airport.
In south area, we didn't have much planning than middle and north, so we spent much time in hotel gym and pool. We also took the option to have buffet dinner in hotel as receptionist introduced the membership programme to have dining discount. That's the fully relax time for us and completed one of bucket list.
Hotel near Duong To,Phu Quoc Island93% of visitors choose this area
LLMilagre2025.04.11
Excellent hotel — perfect for families.
The hotel is beautiful and modern, with a great pool, excellent breakfast, and good service overall. One nice surprise was the pickleball courts, which weren’t mentioned in the description — a fun bonus!
There were many families with children during my stay, so it definitely feels more like a family-friendly hotel than a couples’ getaway. Still, the overall experience was fantastic.
Hotel near Cua Duong,Phu Quoc Island1.3% of visitors choose this area
GGuest User2024.08.22
Overall, this hotel is good!
Pros:
- peace and quite, nice hotel environment for relaxation.
- Pleasant staff, even when we check out, a staff comes to our room door to help us grab our baggage to the reception counter.
- Spacious room, toilet and bath room (both shower and bath tube available).
- 2-king sized beds, great!
- Free airport transfer, better email the hotel directly to make your request at least one day in advance.
- It’s a small scaled resort, but reasonable varieties of choices in breakfast.
- Free minimal water for refill.
- Welcome drink and fruit at room
- free bike rental
Cons:
- the resort is located in a very remote area, like inside a village. Many taxi drivers not sure the location, so many times they lose their ways to the hotel.
- Actually, not recommend for 1-2 girls to book this hotel, its remoteness is really a big concern, both day time and night time!
- I feel scared in the toilet and shower area, because they install something like mosquito net only in window areas. That means I can see through outside, vice versa. I wonder I may see some eyes starring at me when I shower at night…. Scary!
- Their hot water tap takes over 15 mins for heating, wasting lot of water to wait for shower…
- Eco-friendly hotel, they provide plastic reusable sandals, so better bring your own sandals if needed
Beautiful location, with sandy beaches on both sides, shallow sea perfect for young kids. Swimmingpool can be improved, doesn’t really invite you to enter, and there are many relatively small pools not really connected, so to move from one to another you need to go out, do stairs, etc…
Restaurants are good, from breakfast to dinner, and the different bars offer variety of juices, smoothies, well done.
Service is good in general, everybody kind and helpful.
Buggy service could/should be faster and more precise: sometimes they told us to go out that the buggy would come in 3 minutes, and we had to wait like 15.
All in all, a very nice resort and an experience worth repeating!
Hotel near Duong To,Phu Quoc Island93% of visitors choose this area
GGuest User2024.05.15
This place is comfy and efficient with full services. The view for those who want to watch sunset. Highly recommend this place.
‘Cường’ - the receptionist was friendly, helpful, and supportive during my visit, thank you!
The place is what we wanted it to be during a short trip - walking distance from everything in Sunset Town. The great perk was the free rickets for two for the cable car. Although it's been not the case since the beginning of 2025, the hotel stayed true to its word and provided us with a great freebie. Plus, the staff was online at all times. Jerry was there to answer all the questions.
Hotel near Cua Duong,Phu Quoc Island1.3% of visitors choose this area
GGuest User2025.06.21
We stayed in the villa and it was very well kept. The room service had a little bit of hip cup as they didn’t deliver and receive the order. However, upon calling them they did a service recovery and all is good. I got to give them props for this. As for the facilities and events, it is good for family who wish to stay within the resort. Like the foam pool party was good and fun even for the adults. Distance to city centre is not very near but acceptable. Overall a good experience and i recommend everyone to try this place at least once.
KS mới được thiết kế lại nên sạch sẽ, trang thiết bị mới, vị trí thuận tiện vì gần chùa Bà và phía sau có view sông nên đẹp và mát mẻ. Ăn sáng được đa dạng món. Duy chỉ có 1 điều nhỏ là phòng vệ sinh diện tích hơi nhỏ và đường thoát nước hơi chậm
Amazing
6 reviews
9.6/10
Price from
£38
per night
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9.1/10
Great
LLuiza/South KoreaI had a wonderful stay at this hotel! The property is impeccably clean, which made the experience even more enjoyable. Its location is perfect, just a short walk to the beach, making it incredibly convenient for some seaside fun.
The highlight for me was the large pool, which was perfect for relaxing and spending quality time with my family. Another fantastic feature is the free Kids Café – a wonderful space where kids can enjoy themselves, adding an extra touch of thoughtfulness for families.
The staff were incredibly positive and attentive, always ready to assist with a smile. To top it all off, the price was very affordable, offering great value for the amenities provided. I highly recommend this hotel to anyone looking for a family-friendly and budget-friendly stay near the beach!
Wwwy_We have booked 2 rooms and we would like to express our heartfelt thanks to the hotel manager, front desk staff, massage therapists, tour booking staff, and drivers for their attentive service and warm hospitality, which made our trip to Phu Quoc truly enjoyable.
The cleanliness of the room was impeccable. Even though our suitcases were quite messy, the housekeeping staff thoughtfully organized everything for us. We were amazed by how tidy and orderly the room looked when we returned. The overall environment was spacious and very comfortable.
The hotel's location is excellent — it’s close to supermarkets, night markets, money exhange shop, the police station, coffee shops (recommend buddy cafe in the pic), hospitals, and other essential facilities. It's also very convenient to order food delivery nearby.
Breakfast was delicious with a wide variety of options, making every morning something to look forward to.
Although there was some renovation work during our stay, the manager was extremely polite and proactively offered us suitable solutions, which made us feel truly cared for and at home.
The hotel also provided airport transfers both ways, which added great convenience and made the entire trip seamless.
This was a perfect stay — highly recommend.
GGuest User”Our stay at Sailing Club Phu Quoc was absolutely fantastic! The resort had a perfect mix of luxury and relaxation, with stunning views and well-maintained facilities. The staff were incredibly friendly and attentive, making our family trip even more memorable. The food was delicious, and the ambiance of the entire property was serene and inviting. Highly recommend this resort for anyone looking for a wonderful getaway in Phu Quoc!”
GGuest UserThe resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service.
It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional.
There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport.
All in all the resort could be great, but service needs to be improved.
AAgent WillThe room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic
Facilities
Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay
swimming pool and beach
There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose
breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend
Hotel provides airport pickup and the staff is friendly and helpful.
The price is higher than other local brands, and you can see the difference from the service quality.
One more thing, the night market is just opposite to the hotel and this one is clean and tidy.
Definitely i will stay in this hotel again
JJulia KrIt was amazing. Stylish hotel with wonderful service, breakfasts we delicious, thank you for yoga classes and afternoon tea.
The only issue I faced were rackets for table tennis as its surface is broken and it impossible to play normally with them.
But it’s a minor.
Thank you very much for our existing experience in your hotel!
JJune Yoon YiEvery hotel has its advantages and disadvantages. Sometimes its disadvantages are its advantages, and sometimes its disadvantages are its disadvantages. Frequent visitors to this quiet hotel may be those who want to spend their quiet time together in a more relaxed and healthy space. In fact, the guests here are mostly couples, and it doesn't seem like there are many family travelers with children. Young or old couples without children seem to be the main customers, which for these couples looks like a more complete hotel. In contrast, the hotel near the amusement park in Phu Quoc has many family tourists with children. The hotel may actually be a boring place for children. However, it may be a great place for those who want to spend time quietly listening to the sounds of bugs in the woods, or for those who travel alone to enjoy loneliness and new friends. It is far from downtown, from amusement parks and from bus stops. But that's why there may be people who visit the resort. Rather than showing off its splendor, the resort has a solitary elegance.
GGuest UserDuring our recent 2 nights stay at the Sheraton Phu Quoc Long Beach Resort, we booked both a 4-bedroom Garden View Villa and a Twin Balcony Ocean View room.
The villa itself was impressively spacious and boasted a lovely ambience, although we did notice signs of its age. In particular, the curtain in the upstairs bedroom had come loose, and the balcony gate could not be opened. That said, we still found the accommodation generally comfortable and enjoyable.
We were quite impressed by the buffet breakfast, as it offered an abundance of dishes and the food quality was excellent. However, the receptionist at the restaurant appeared inadequately trained. On one morning, instead of checking whether any tables were available on the first floor, she directed us upstairs to the second floor. When we insisted on remaining on the first floor, we were obliged to wait for roughly 10 minutes despite the presence of numerous empty tables. This lapse in organisation was disappointing and suggested that the restaurant’s management could benefit from additional oversight or coaching.
On our final day, we requested a one-hour late check-out, and the receptionist (lady) was both gracious and efficient in accommodating this request. Regrettably, we encountered a problem when our room key stopped working at 12:45pm. Upon returning to reception to resolve the issue, another staff member — identified as a guy “Thuan” who addressed us in a noticeably impolite manner. His abrupt comments relating to the number of key cards provided were unexpected and created an unnecessarily tense situation. Such conduct seemed incongruous with the typically high standards one would expect at a five-star resort. Additionally, we attempted to ring the “Guest Service” line to request a buggy from our villa, only to find that no one answered. This was a minor inconvenience, though it did add to the sense that some elements of the hotel’s service could be improved.
Nevertheless, in general, the Sheraton made a favourable impression, and the facilities remained otherwise pleasant. With a focus on further training for the staff — particularly those at the restaurant and the front desk. It has the potential to provide a consistently excellent hospitality experience.
GGuest Userloved their property with all trees and flowers + cute pool and beach in front, wooden house and stone bath tub.
but the service was kinda slow. There was a long wait at the reception to get response from them when I had trouble and complain about it. communication did not go smoothly, many local staff don’t speak english, plus food does not tasty at all include breakfast and hotel restaurant for the dinner. not many option for vegetarian.
prepare repellent at night, if you wanna sit at the terrace or open area at the restaurant.
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