Great location, great view of the city and a show from the window. The apartment is equipped with everything you need, but all the items in the kitchen are not clean enough and are quite worn out. The floors in the rooms and on the balcony are dirty, the furniture on the balcony is all dusty, there is hair in the bed, the towels are stained. The robes and slippers stated in the description were not provided. In general, the apartment and the residential complex are good, the decoration and equipment are excellent, only its condition and dirt upset me. I think that the cost of the room does not correspond to the quality of services. We spent a long time looking for the agency through which we booked the room, the voucher does not indicate in detail where it is located, we walked around the building three times until we found it.
It was a pleasant stay.
I got a sea view even I haven’t booked sea view room. It was an awesome surprise 🤓
The room is spacious with a nice balcony having a sitting area. But what I liked more was a BED!
I moved from another Accor hotel on the north of the island ( Movenpick) and the beds are in both hotels are the same- Extremely comfortable mattress and pillows. I slept like a baby and woke up without any pain in my back.
Not all hotels have such good pillows and soft beds in Asia. For me that’s very important to sleep on a good bed as I have neck and spine issues.
The breakfast is really good and has a lot of choice of Vietnamese, Indian, western options.
Swimming pool is soooo big and cool! Even has bar in the pool and small aqua park.
Hotel located at the one of the most beautiful beaches in Phu Quoc, the colour of the water is so turquoise and the sand is white. Little palm forest on the beach has a good sun protection, you don’t even need an umbrella 😇
Great location near key attractions in Sunset Town. Room was clean & spacious, with great facilities & service. Great for those who want to spend more time in the resort - we had a hard time leaving!
Hotel near Duong To,Phu Quoc Island93.9% of visitors choose this area
GGuest User2025.03.16
pros
wide pool
(complimentary) shuttle bus to the city center, airport pickup and drop
(complimentary) many entertained programs
(complimentary) bike and kayak, sup board rental
english
cons
There was a wedding ceremony on the Tuesday night at the hotel beach, I had to hear super loud music till 9:30pm.
Their famous mango bingsu turned out it is not a must try. Shaved milk ice was too sweet and sticky (I guess it is made out of condensed milk which I don’t like personally) fresh mango in the market is the best in Phu quoc. You can buy more than 5kg mangos for 1 bingu price.
breakfast quality is slightly better than local hotel but it doesn’t meet international hotel standard. bread section was okay but they need to work on the menu for vegetarian, especially at the main meal like rice noodle.
This time I stayed 3 different hotels, generally I prefer more eco friendly resort like ocean bay. If I stay at the global franchise brand hotel, the Regent will be my choice.
Hotel near Duong To,Phu Quoc Island93.9% of visitors choose this area
LLMilagre2025.04.11
Excellent hotel — perfect for families.
The hotel is beautiful and modern, with a great pool, excellent breakfast, and good service overall. One nice surprise was the pickleball courts, which weren’t mentioned in the description — a fun bonus!
There were many families with children during my stay, so it definitely feels more like a family-friendly hotel than a couples’ getaway. Still, the overall experience was fantastic.
First the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic.
The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok
Hotel near Duong To,Phu Quoc Island93.9% of visitors choose this area
GGuest User2024.09.29
Great, great, great, great! I decided to come to Vietnam at the last minute, and Ctrip happened to have a hotel package, so I chose this one blindly. The hotel contacted me to arrange a pick-up at the airport. I arrived at the end of the alley at night. I couldn't see clearly at night, but it felt very quiet.
It was great in the morning! French architecture, small and elegant, not many rooms, but the public areas are very attentive! There are lush greenery all the way to the beach. The sea in Phu Quoc Island is clean and comfortable, with few people and quiet. The hotel's restaurant is so beautiful, with French architecture and French interiors, and the breakfast is exquisite and delicious. It can't be praised enough. I forgot to take pictures of the room. The main color is yellow, the decoration is purple, the French balcony, the bed curtains around the bed, and the wooden shutters. I really like it so much😘!
Super recommended! Phu Quoc Island is also a relaxing, comfortable and cost-effective travel destination!
Overall, this hotel is good!
Pros:
- peace and quite, nice hotel environment for relaxation.
- Pleasant staff, even when we check out, a staff comes to our room door to help us grab our baggage to the reception counter.
- Spacious room, toilet and bath room (both shower and bath tube available).
- 2-king sized beds, great!
- Free airport transfer, better email the hotel directly to make your request at least one day in advance.
- It’s a small scaled resort, but reasonable varieties of choices in breakfast.
- Free minimal water for refill.
- Welcome drink and fruit at room
- free bike rental
Cons:
- the resort is located in a very remote area, like inside a village. Many taxi drivers not sure the location, so many times they lose their ways to the hotel.
- Actually, not recommend for 1-2 girls to book this hotel, its remoteness is really a big concern, both day time and night time!
- I feel scared in the toilet and shower area, because they install something like mosquito net only in window areas. That means I can see through outside, vice versa. I wonder I may see some eyes starring at me when I shower at night…. Scary!
- Their hot water tap takes over 15 mins for heating, wasting lot of water to wait for shower…
- Eco-friendly hotel, they provide plastic reusable sandals, so better bring your own sandals if needed
The place is what we wanted it to be during a short trip - walking distance from everything in Sunset Town. The great perk was the free rickets for two for the cable car. Although it's been not the case since the beginning of 2025, the hotel stayed true to its word and provided us with a great freebie. Plus, the staff was online at all times. Jerry was there to answer all the questions.
This hotel is located in a very beautiful building, around the same buildings in the French style. The location is very convenient right next to the most beautiful beach with transparent clean water, without waves, with pure white sand. There are a lot of different cafes and restaurants around, there are shops, a spa and everything you need. Also, the hotel is only 10 minutes by car from the cable car terminal to the Hon thom island. We had a great time staying at the Pearl hotel. First of all, we were amazed by the perfect cleanliness of the rooms, here you will not find a speck of dust, everything is in perfect condition. The hospitality of the staff is impressive, I especially want to note Mike, he really helped us a lot and quickly responded to all our requests, he also offered us many interesting excursions and helped with a taxi and all our needs, the man is a real professional in his field, thank you very much. We had a wonderful time at the Pearl hotel and will definitely recommend it to everyone.
Good
33 reviews
9.1/10
Price from
£19
per night
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9.1/10
Good
EEvgeniya_MalFirst the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic.
The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok
AAathenBuffet and dinner in hotel with reasonable price , we stayed for 5 nights in both seawview and city view room with good environment. Tried massage in hotel , the staff are nice but I like Thai massage more as the staff is not so professional. Shuttle bus for transportation to or return from hotel is good. However, only 2bottles of water supplied everyday, charged if u want more bottle of water which is not so good experience.
CConradLOur families with young children stayed for 5 nights at this resort. The road outside the resort was flooded (probably due to poor drainage) so our taxi refused to drop us at the entrance and we had to walk through the bushes carrying our heavy suitcases to get into the hotel ourselves- terrible experience. But I suppose it wasn’t the hotel’s fault except that the flooding problem seems to be persistent throughout our stay.
Other than the above incident, the stay at this hotel was pleasant and staff was helpful and polite. However there were quite some ants inside our room and we had to keep the place very clean to avoid getting more ants. The renovation was nice and comfy and amenities quite new. Massage was good. Recommended overall.
GGuest UserThe resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service.
It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional.
There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport.
All in all the resort could be great, but service needs to be improved.
AAgent WillThe room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic
Facilities
Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay
swimming pool and beach
There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose
breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend
Hotel provides airport pickup and the staff is friendly and helpful.
The price is higher than other local brands, and you can see the difference from the service quality.
One more thing, the night market is just opposite to the hotel and this one is clean and tidy.
Definitely i will stay in this hotel again
GGuest UserGreat, great, great, great! I decided to come to Vietnam at the last minute, and Ctrip happened to have a hotel package, so I chose this one blindly. The hotel contacted me to arrange a pick-up at the airport. I arrived at the end of the alley at night. I couldn't see clearly at night, but it felt very quiet.
It was great in the morning! French architecture, small and elegant, not many rooms, but the public areas are very attentive! There are lush greenery all the way to the beach. The sea in Phu Quoc Island is clean and comfortable, with few people and quiet. The hotel's restaurant is so beautiful, with French architecture and French interiors, and the breakfast is exquisite and delicious. It can't be praised enough. I forgot to take pictures of the room. The main color is yellow, the decoration is purple, the French balcony, the bed curtains around the bed, and the wooden shutters. I really like it so much😘!
Super recommended! Phu Quoc Island is also a relaxing, comfortable and cost-effective travel destination!
JJune Yoon YiEvery hotel has its advantages and disadvantages. Sometimes its disadvantages are its advantages, and sometimes its disadvantages are its disadvantages. Frequent visitors to this quiet hotel may be those who want to spend their quiet time together in a more relaxed and healthy space. In fact, the guests here are mostly couples, and it doesn't seem like there are many family travelers with children. Young or old couples without children seem to be the main customers, which for these couples looks like a more complete hotel. In contrast, the hotel near the amusement park in Phu Quoc has many family tourists with children. The hotel may actually be a boring place for children. However, it may be a great place for those who want to spend time quietly listening to the sounds of bugs in the woods, or for those who travel alone to enjoy loneliness and new friends. It is far from downtown, from amusement parks and from bus stops. But that's why there may be people who visit the resort. Rather than showing off its splendor, the resort has a solitary elegance.
MMing Yiu AndrewLovely Stay, But Some Improvements Needed
We stayed at a villa with our family and had a generally good experience. The villa itself was very spacious, which was perfect for accommodating our group comfortably. However, it’s worth noting that the property felt a bit old and could benefit from some updates to make it feel more modern and fresh.
In terms of value for money, it was okay—. The pricing was fair for the space we got.
The hotel staff were very nice and tried their best to be helpful, which we truly appreciated. However, a challenge we encountered was the language barrier. Many of the staff couldn’t speak even basic English, which made communication difficult at times. Despite this, they were always friendly and eager to assist however they could.
Overall, it was a pleasant stay, but there’s definitely room for improvement in both the villa’s condition and the staff’s language skills.
GGuest Userloved their property with all trees and flowers + cute pool and beach in front, wooden house and stone bath tub.
but the service was kinda slow. There was a long wait at the reception to get response from them when I had trouble and complain about it. communication did not go smoothly, many local staff don’t speak english, plus food does not tasty at all include breakfast and hotel restaurant for the dinner. not many option for vegetarian.
prepare repellent at night, if you wanna sit at the terrace or open area at the restaurant.
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