The hotel equipment and facilities are perfect, the service staff are amiable and courteous. It can be said that the hotel’s environmental hygiene is very good in all aspects, but there is no one to clean during the epidemic, which is more troublesome for long-term people like me 😡 The epidemic is still highly recommended!
We booked for 2 nights using an app. When booking two nights straight, it will be more expensive than booking two nights seperately. The first night, the app suggested a disability room. I told the lady at the front desk if that room is needed for someone in need I don't mind changing. The room has a little more space than the 2nd room we had, but overall I would say much cleaner...with a funny smell. The second room, as soon as you get in, it smelled humid and mold; there were mold on the ceiling of the bathroom and all around the tub. Two of the towels were undone as if they were already used, and only has 1 set of towel for a 2 person staying. There were squashed bugs on the wall. On the bed, it seemed like someone stepped on it with their shoes on. (See pictures) All the staffs are very nice. I asked for extra towels and pillow cases and the lady at the front desk brought them to our room.
Lovely and friendly hotel which is selected for the second time. Better than in staying downtown if you don't mind in driving. Amenities and shopping malls surrounded. Highly recommended. Will be in staying this hotel if visit Halifax again.
The hotel is old and the equipment is average. The location is very good, just by the pier. It is very convenient to eat nearby. The restaurant on the first floor of the hotel is also OK. We didn't go out to eat one day in heavy rain. We tried it and felt it was not bad. Parking is charged. There is also a Japanese restaurant nearby. It is good to try.
Location: In fact, in a palm-sized place like Sydney, location is not very important. Is the museum next to Mick Mac Aboriginal a plus?
Cleanliness: 100 points
Service: 99 points, generally good, but one point is deducted when breakfast only has eggs as a source of protein. I asked the service staff, there is no meat, ham, meat, none at all.
Facilities: It looks clean, but the swimming pool is too crowded and the gym is a bit small.
Probably the best hotel in Sydney. Overall it exceeded my expectations.
This is a chain hotel airport to this hotel only 30 minutes to play about 70 knives. The hotel is close to the airport and convenient. I have chosen this chain hotel for the past few months. This hotel is branded clean and clean. The waiter is sincere. It is very convenient to go out to the bank supermarket. There are not many varieties of breakfast. It is OK to choose this brand of hotel next time and recommend surrounding relatives and friends 👍🏻
Very clean. The hotel is very new. The service is also good. It's just a bit far from DT. It only takes 15 minutes by Uber. The included breakfast is also quite delicious.
The location is not far from the city center, it is very convenient to go, the hotel facilities are very complete, the gym, the swimming pool are all, the room is big enough, there is a refrigerator, microwave oven, stronger than the hotel, parking is free, there is free breakfast, sausage, fried Eggs, bacon, bread, snacks, drinks, coffee, very good! There are many award-winning medals in the hall, and the service attitude is also very good. The key point is that the price is also cheap, highly recommended!
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GGuest UserReally have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem!
As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell. I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite! Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!
I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got!
Never had such a bad experience with any Restaurant Staff/ Manager ever!
张张The location is OK, it is quite convenient to go out and turn around, but not by the sea, the parking lot on the roadside is quite convenient. This hotel is a bit like a hotel apartment with a microwave in the room and a small hall
HHKNekoThe location is great, not too close to the heart of downtown. We can enjoy the serenity of the surrounding area, it's close to the historical site of citadel and public Garden, with a few steps, you can ride on bus which connects you to anywhere even to the airport. The hotel room is spacious, with good air conditioning and heated floor. The room cleaning is fine but towels we're missing after the first cleaning on the next day. However the bulky air conditioner is quite noisy and our room is close to the ice producing machine, so sometimes you will be disdisturbed disturbed,
GGuest UserHotel is located close to everything, but is in an area under constriction for the last 3 years. Hotel is clean, but dated. No fans it the washroom, so a hot shower leaves everything damp. Premium price for average rooms. 3rd stay there, likely the last.
GGuest UserWe booked for 2 nights using an app. When booking two nights straight, it will be more expensive than booking two nights seperately. The first night, the app suggested a disability room. I told the lady at the front desk if that room is needed for someone in need I don't mind changing. The room has a little more space than the 2nd room we had, but overall I would say much cleaner...with a funny smell. The second room, as soon as you get in, it smelled humid and mold; there were mold on the ceiling of the bathroom and all around the tub. Two of the towels were undone as if they were already used, and only has 1 set of towel for a 2 person staying. There were squashed bugs on the wall. On the bed, it seemed like someone stepped on it with their shoes on. (See pictures) All the staffs are very nice. I asked for extra towels and pillow cases and the lady at the front desk brought them to our room.
GGUANQINGArrived at the hotel in the middle of the night, the room is still worthy of the grade of this hotel chain, the location is close to the airport, I didn’t look at other facilities in particular, the parking lot is definitely big enough, and it’s all full, it’s strange how many guests come to stay by car .
GGuest UserThe young man at the front desk was kind. The breakfast was included. It has scrambled eggs, sausages, juice, some fruits, yogurt, cereals, waffles makers, toasts, hot beverages. I like how they put at our disposition recyclable trays to bring back to our room. The room was clean-ish (except for dead squashed bugs on the wall and door). Overall, it was a nice stay.
HHamiltonOnly downfall was that the water slide was down for construction and they did not mention that at all during booking, mainly why we chose this hotel….
AAlanI stayed for three nights and honestly, I couldn’t have picked a better spot. The hotel is right in the centre of everything—restaurants, shops, and even the port are all just a short walk away, which made getting around super easy.
The place itself has this lovely, old-school charm. My room was really quiet and the bed was higher than I’m used to, but surprisingly comfortable, I slept like a log every night. The bathroom was huge, which I definitely appreciated.
EEunice Gale DorongonCheckin was smooth, staff are nice and very accommodating, only thing is we were checked in a room where there are tick bugs. It was so horrifying, we checked in with our toddler as well. They were able to tranfer us to a different room, everyone was prompt to action this. But i dont think im gonna stay again at this hotel next time
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