Posted on May 31, 2026|Double Room With Partial Sea View
TheBeacholaEditBathroom wasn’t cleaned properly and had no toilet roll or towels in. Tv didn’t work on the wifi or normal tv channels. There looks like there has been a leak and chunks of concrete were loose under the window-ledge.
The positives were the Sea view and tower view from the room and the power in the shower was great. The room did also have a fan, an Iron and board, safe and hair dryer.
Staff were friendly and helpful. Car park was fine for £7 and you could park until midnight on the day of check-out.
The room in general was dated and in need of an uplift, but it was ok for a base for 1 night.
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Price per night from:MXN$851
Posted on Jul 26, 2026|Double Room With Sea View
Guest User
The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep
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Price per night from:MXN$726
Posted on Jul 17, 2025
Matthew Charles
Very clean room. Amenities were excellent and staff helpful. Despite emails suggesting I needed an app for the key to the property I was provided with a key card, which I preferred. Excellent value.
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Price per night from:MXN$1,252
Posted on Oct 28, 2025
P40ULW
The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
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Price per night from:MXN$1,821
Posted on Feb 26, 2026|Standard Room with Double Bed and Sofa Bed
Guest UserReally friendly welcome. Very clean and bright inside. Lovely pool. Would definitely stay here again. Also great location for the motorway and to get int Lancaster.
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Price per night from:MXN$1,160
Posted on Jul 10, 2026
Guest User
The hotel room didn't have enough storage for the three of our clothes. The towels weren't replaced every day which I find very poor. Also there was a mark on one of the towels and my mum actually found it rolled up and put back into storage in bathroom. This was extremely poor. The staff were really nice and friendly. I found the hotel to be clean. However, due to heatwave and lack of clean towels I find this really poor service. The breakfast had a good variety and was nice. It was also close to south pier but really good location.
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Price per night from:MXN$1,406
Posted on Mar 22, 2026
Guest User
Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none!
The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly.
The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat.
Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!
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Price per night from:MXN$1,265
Posted on Feb 9, 2026|Studio Apartment
Guest UserThis was my second stay at the hotel, and once again it did not disappoint. I first stayed here last August with my family, and this time I returned with my husband for a peaceful getaway. The calm, relaxing atmosphere made our stay truly enjoyable. A lovely place to unwind, and we would happily come back again.
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Price per night from:MXN$1,449
Posted on Jun 7, 2026
Guest UserReception staff she was really helpful and sorted the hiccup about booking out efficiently.. the room average but clean and all you needed. Bed was comfy pillows lumpy thou .. and breakfast was extra so didnt have any and expensive for a tues night ..
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Price per night from:MXN$631
Posted on Feb 20, 2026|Double Room
Guest UserThe staff in the hotel are the best I’ve ever come across . I’ve stayed in a lot of hotels in the uk and the staff aren’t very better than any other I’ve been in . Please open one in Sheffield then we can ditch leonardos. Nice touch with the duck and pack of biscuits
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Price per night from:MXN$1,452