GGuest UserI stayed there for 5 days, overall a pleasant experience though I can see a few points of improvement, seen the brand Marriott.
Small IT issues with the key, which continued to demagnetise despite my maximum care. I had to return to reception at least 5 times.
The part which should improve more is the service at the restaurant, waiters look young and junior, though definitely patient and motivated. They should possibly pay more attention to all customers especially during busy periods, when it was almost impossible to have eye contact with them.
GGuest UserHotel seemed a bit tired and in need of some tlc, staff all friendly when spoken to and bar staff helpful. Bar area seemed a bit cramped and awkward. Our room was supposed to be executive but felt pretty cramped. Have stayed elsewhere for less and had more space. The bathroom had nowhere to put toiletries in or out of the shower and the toilet in a very enclosed space between the wall and the glass shower door. Actually banged my shoulder on the toilet roll holder! Room was clean but bed was rock hard and neither of us managed to get much sleep due to having to keep moving off the numb joint so often. The room was on the second floor and absolutely roasting so had to keep the fan on all night which was really noisy as well. Breakfast was plentiful and set out well but a bit tasteless. Overall disappointing stay for our anniversary.
GGuest UserThe suite was nice and spacious. Big unsightly stain on the couch though. Shower was great. Bed comfy. The spa and outdoor jacuzzi was good. The cocktails were expertly made. Would definitely stay again.
JJadeacAbsolutely fabulous! They really have made such a difference in this hotel and just what was needed. Staff so nice and welcoming! Dinner in the dining room was fabulous 🥰🥰 our hotel room was huge room & next to the spa.. quite a wee walk away from main dining room but I was ok with that.
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