The rooms are quite spacious and clean, the food is quite tasty, and the location is strategic.
However, the room amenities are not representative of a 4- or 5-star hotel. The housekeeping department doesn't provide towels after the room is cleaned.
My stay at Four Points by Sheraton Makassar was very enjoyable. The King Room was spacious, clean, and well-equipped with all the essentials for a comfortable stay. The bed was particularly cozy, ensuring a restful night's sleep. The staff was friendly and quick to assist with any requests, making the experience even more pleasant. The hotel facilities, including the fitness center and pool, were well-maintained and added to the overall relaxation of the stay. Additionally, the breakfast options were diverse and delicious, with a good mix of local and international cuisine. Overall, it was a wonderful experience, and I would definitely consider staying here again!
All the staff were kind to Japanese tourists.
The rooms are large and clean. (However, the water flow was a little slow, probably because the shower drain was clogged.)
At the restaurant, the chef explained each dish in detail, so we were able to enjoy delicious traditional Makassar cuisine without any hesitation. I wanted to go to a restaurant in town, but the food was so delicious that I didn't have to.
I would like to stay again the next time I visit.
I would like to visit at a time other than Ramadan to use the pool and spa and check out the facilities on the 15th floor.
I had a great time for 5 days.
Thank you! Arigato!!
Good is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
Message through this app is only one meal. The hotel claimed that there was only one meal on the app. Although before the room message I had been confirred to the hotel about eating. He said that every room purchase must be 3 times meals because of hotel conditions, it is just right after buying only one time (breakfast). Where the staff speaks quickly plus emphasized again, not polite at all.
The reception staff went our their way to help me: they directed my Bluebird taxi driver, as he could not speak English; they helped me with ordering a Grab taxi; and even after I left the hotel, they contacted me to notify me about a restaurant I was asking them about. I am particularly thankful to Ms. Dewa for this support.
The hotel is in a great location, by the sea, with many delicious restaurants nearby. The facilities are a bit old, but very clean. The service is very thoughtful. The photo is the real view outside the window.
Suitable for family and friends who are traveling or vacationing in Makassar. The location is close to the mall and places to eat. Overall, it is recommended.
Very Good
66 reviews
8.8/10
Price from
IDR 318,621
per night
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8.4/10
Very Good
AAnindya azaliaLocated strategically at sam ratulangi street. The staffs are not well trained, the reception doesn’t even know the meaning of TWIN BED that I had to argue with him? Showers are not properly functioning. Breakfast was quite ok…
There’s always at least one miscommunication between me and the reception staff on every each day, such a draining experience to stay at this hotel especially when you’re on vacation.
GGuest UserGood is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
AAlex MccaGood location and great view, some rooms may be cleaner than others, so try to ask for change of your room if it does not meet your standard. Overall, value for money
MMuhammad Irsyad Bin ZainiMy stay at Four Points by Sheraton Makassar was very enjoyable. The King Room was spacious, clean, and well-equipped with all the essentials for a comfortable stay. The bed was particularly cozy, ensuring a restful night's sleep. The staff was friendly and quick to assist with any requests, making the experience even more pleasant. The hotel facilities, including the fitness center and pool, were well-maintained and added to the overall relaxation of the stay. Additionally, the breakfast options were diverse and delicious, with a good mix of local and international cuisine. Overall, it was a wonderful experience, and I would definitely consider staying here again!
TTakuto ShinogiAll the staff were kind to Japanese tourists.
The rooms are large and clean. (However, the water flow was a little slow, probably because the shower drain was clogged.)
At the restaurant, the chef explained each dish in detail, so we were able to enjoy delicious traditional Makassar cuisine without any hesitation. I wanted to go to a restaurant in town, but the food was so delicious that I didn't have to.
I would like to stay again the next time I visit.
I would like to visit at a time other than Ramadan to use the pool and spa and check out the facilities on the 15th floor.
I had a great time for 5 days.
Thank you! Arigato!!
GGuest UserThis business hotel is the perfect mid range transit hotel or for discovering Makassar.
The staff are warm and efficient and the rooms large and comfy.
Breakfast is above decent.
It’s a bit off the main shopping street but still central enough to reach anywhere in the city with Grabcar for RP13000 to 27000.
GGuest UserThe best place to stay and enjoy in Makassar. The room was very nice, super clean and great window views. Hotel staffs was friendly and helpful. Morning breakfast and nice and delicious. Definitely will come back again to stay here if had a chance to visit Makassar.
MMilan VodopivecThe reception staff went our their way to help me: they directed my Bluebird taxi driver, as he could not speak English; they helped me with ordering a Grab taxi; and even after I left the hotel, they contacted me to notify me about a restaurant I was asking them about. I am particularly thankful to Ms. Dewa for this support.
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