Posted on Jul 13, 2025|Executive Queen Room
Tess BBOn the day of checking-in, we found hair and stain marks (mud?) on the bed covering on both beds, however after showing the receptionist the photos, they took it seriously and reacted fast. The room got cleaned while we were out. They provided us with the complimentary breakfast for two as a courtesy compensation. With their positive attitude and efficient responses and reactions, we were happy to think that it was just an accident.
There must be some sort of car racing going on in New Plymouth on the day of our second-day stay. As we were waken up early in the morning, before 7am, by lots and lots of noises coming from the running of car engines that was so close to us. As we opened up the curtains to see what was going on, we then shockingly saw many racing cars were just lining right in front of the hotel main entrance, getting some sort of registration or something as you can see there was a table and some staff there doing something. Therefore, racing cars kept coming in more and more, and the annoying noises were constantly heard from the engine and people’s talkings over and over until around 7:30am. Honestly, we were quite unhappy about that! Visitors coming to stay at a hotel hoping to have some good rest, not expecting to be waken up early in the morning in that way. If they have arranged this type of event, they should have let all other guests know of this in advance when the booking was made to ensure that they are prepared or willing to take it. Therefore, with this thing happening that morning, I am not sure if I would want to go back to this place or not. Sorry to say that but I didn’t feel well after being waken up that early with constant noises and didn’t feel any respect in the situation.
Hopefully to see some improvements there.
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Price per night from:SGD 73
Posted on Apr 16, 2025
Guest User
Signage made property easy to find. Property immaculately presented inside and out. Checkin very easy, well dressed host pleasure to deal with. Room was spotless and provided everything travellers would require. VERY tiny,teeny weeny thing- no instructions on how to use the TV! If you dont have Sky at home, and given 2 remotes , very confusing. I strongly believe that host would have solved this issue if I had asked and if I hadnt been so tired, I would have asked him. But this in NO way would stop me returning or recommending this motel to fellow travellers. 5 out of 5 rating.
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Price per night from:SGD 104
Posted on Jan 11, 2026
Guest User
We went to New Plymouth for a weekend and stayed with Novotel New Plymouth. We had an excellent experience with them, the staff was very friendly and helpful and the room was modern and clean. We will definitely stay with them again.
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Price per night from:SGD 110
Posted on Jan 9, 2026
YuanT
The unit Is clean though a bit dated. Good bedrooms size with fairly comfortable beds. Dining area is a bit tight with a tiny round table and 2 chairs, so a family of 4 can sit at the table together. Bathroom is dated, air ventilation is quite poor, a refresh to the bathroom would be great. Carpark is an issue, limited space so we don’t drive out during evening time as we are worried not to get a park when we return.
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Price per night from:SGD 71
Posted on Sep 21, 2025
azizRM
Excellent building setup. We took more than 10 minutes to cover all the areas namely reception, restaurant, garden & relaxation and easy section.
The front desk staff were friendly and helpful.
The only minus was going to our room on the first floor using the stairs only. The front desk was however willing to call for help. Thanks.
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Price per night from:SGD 66
Posted on Dec 30, 2019
disy3
The location is in the city center and close to the sea. There is a Chinese restaurant next to it, and supermarkets are convenient for eating. In short, the location is good. The two-bedroom house has a separate bathroom in each bedroom, which is very suitable for two families!
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Price per night from:SGD 69
Posted on Oct 1, 2018
SHILI
The hotel is good and convenient. The following coffee restaurant is convenient for breakfast. The price is right. The taste is not bad. Everything is suitable. It is also good to go out shopping.
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Price per night from:SGD 146
Posted on Nov 27, 2024
Guest User
Some traffic noise at night due to downtown location. Very cute boutique hotel.
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Price per night from:SGD 107
Posted on Jan 8, 2026
Anonymous User
Floor-to-ceiling windows, beautiful hills outside. The room is spacious and bright, with an open kitchenette. Outside the window is a small terrace where you can drink tea. Helpless accommodation time is too short, have the opportunity to stay more. The road at the entrance of the hotel will soon arrive at kent road, and you can see the Tanaraki mountain.
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Price per night from:SGD 129