The hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
The best hotel in the area, everything is good, breakfast is a bit simple. The rooms are comfortable and clean, the service staff is polite. The steak in the restaurant is good. There is a bar.
The hotel is well located in Kampala Uganda, easily accessible and close to Acacia mall making it easier for meetings and convenient for accessing different amenities and services outside the hotel.
The hotel staff are very friendly and supportive. The food is delicious especially their samosas 😋. The night views by the pool side is also amazing. Sunset views are amazing and at no cost!!!
With a stay at Solo Hites Hotel in Masaka, you'll be within a 5-minute drive of Masaka Golf Course and Masaka Regional Referral Hospital. This luxury hotel is 2.6 mi (4.1 km) from Muteesa I Royal University.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 9:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 60 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Smart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
Went down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
I asked, if it's possible, that we leaving at 12. They said, it's OK. 11.55am the phone rings and what can I say... . But the rule it, that I've to leave at 12! Very bad!
It's the five'th time I'm at that hotel Today a smaller room isn't possible. If I get that room first, I never come back!!! Very bad!!!
I've to call every time the reception, because the doorlocker doesn't work!
Was pleasant,great location and service, could add more local foods uganda is known for
Great
44 reviews
9.2/10
Price from
AU$196
per night
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8.7/10
Very Good
GGuest UserExcellent hotel, central location, beautiful environment, balcony, delicious breakfast. There are delicious restaurants nearby, both Chinese and Western. I will definitely stay in this hotel again next time I go to Kampala.
SSafari Pro NoahThe hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
FFilipp ViFriendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.
GGuest UserWent down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
GGuest User⭐️⭐️⭐️⭐️⭐️ 5/5
Mestil Hotel & Residences – Kampala
I had an exceptional stay at Mestil! The place is super clean, beautifully maintained, and offers a real sense of luxury and comfort. The staff are incredibly friendly, professional, and always willing to help — they truly make you feel at home. I was also very impressed by the top-notch security throughout the property, which gave me complete peace of mind during my stay.
Highly recommend Mestil to anyone visiting Kampala — it’s one of the best hospitality experiences in the city!
⸻
GGuest UserThe hotel is clean and especially the spacious bathrooms are a plus. TV is in the room. The only thing is the location, it’s right next to the main road and above a betting bar and a local market right outside. Wouldn’t recommend for female single traveller. But there are securities who helped us carry the bags and also at night going to the airport they helped us carry bags and „escorted“ us. For 15USD an airport taxi can be booked. The travel distance to the airport is 20-30 minutes
GGuest UserBooked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
WW.A.S.H.Y.The hotel is well located in Kampala Uganda, easily accessible and close to Acacia mall making it easier for meetings and convenient for accessing different amenities and services outside the hotel.
The hotel staff are very friendly and supportive. The food is delicious especially their samosas 😋. The night views by the pool side is also amazing. Sunset views are amazing and at no cost!!!
KKlausI asked, if it's possible, that we leaving at 12. They said, it's OK. 11.55am the phone rings and what can I say... . But the rule it, that I've to leave at 12! Very bad!
It's the five'th time I'm at that hotel Today a smaller room isn't possible. If I get that room first, I never come back!!! Very bad!!!
I've to call every time the reception, because the doorlocker doesn't work!
GGuest UserSmart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
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