Posted on Apr 13, 2026
Guest User
I recently stayed at this hotel and overall had a very positive experience, rating it 4 out of 5 stars. From the moment I arrived, the staff were welcoming, professional, and helpful, making check-in quick and easy. The room was clean, well-presented, and comfortable, with all the basic amenities you would expect for a relaxing stay. The bed was particularly comfortable, and I had no trouble getting a good night’s sleep.
The hotel’s location was convenient, with easy access to nearby shops, restaurants, and transport options. I also appreciated the facilities available, which added to the overall comfort and enjoyment of my stay. While most aspects were great, there were a few minor areas that could be improved, such as slightly slow service at times and small maintenance details that could be addressed.
Overall, the hotel provides good value for money and delivers a comfortable and enjoyable experience. It strikes a nice balance between quality and affordability, making it a solid choice for both short and longer stays. I would definitely consider staying here again in the future and would recommend it to others looking for a reliable and pleasant place to stay.
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Price per night from:€22
Posted on Nov 13, 2025|Deluxe Seaview Twin Room
RanopI stayed here for a business trip and had such a pleasant experience. I was lucky to get a sea-view room and the scenery was absolutely gorgeous. The room was clean, the facilities were complete, and everything felt very comfortable.
What I appreciated the most was the service. Every staff member was genuinely warm and helpful. Even when I accidentally got spicy soup in my eye, they responded quickly and took great care of me.
Thank you for the wonderful stay!
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Price per night from:€23
Posted on May 24, 2026
Guest UserWe stayed for two days at this hotel, and it's probably one of the best you can find in Luwuk.
While the hotel was clean, it felt a bit neglected in some areas. During our stay, it was full of children who were running and screaming in the hallways from 6 AM, which was quite annoying. Also, the pool was always packed with kids playing, making it not particularly appealing for a swim.
Breakfast was quite comprehensive and very good. However, on the second day, we went down a bit later, around 9 AM, and many of the options had already run out.
Overall, the service was friendly, but communication via WhatsApp left a lot to be desired; sometimes they didn't respond. In fact, I asked them for help organizing an excursion and never received a reply.
Regarding the spa, we booked a couple's massage, and the experience was quite disappointing. The woman who attended me kept stopping during the massage, and at first, I didn't understand why until I turned around and saw she was looking at her phone. I had to ask her to stop. Even after that, notifications kept sounding a couple of times, giving the impression they were checking social media or something similar. In fact, her phone even ended up resting between my feet. Very unprofessional, honestly.
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Price per night from:€19
Posted on Nov 23, 2025
Widya nur Adina safitriStaying at Aston Palu was quite comfortable. The room was clean, the bed was soft, and the air conditioning worked perfectly. The staff were friendly and helped with a quick check-in. The view from the room was decent, especially if you got a higher floor. Breakfast was alright, not a huge variety but the taste was good. The swimming pool was clean, although the area around it could get a bit crowded sometimes. The location is easily accessible. Overall, it was a good stay.
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Price per night from:€35
Posted on May 8, 2025
Guest User
So far in my opinion the best hotel in the city. Because the location is strategic, complete facilities, friendly staff, cleanliness is maintained but with affordable price.
The front desk is friendly and helpful. Before coming, I have filled in a special message such as a room on a high floor and near the elevator, and when I checked in my room was on a high floor and right next to the elevator. Without being asked, the officer has explained everything that guests need to know in a friendly and warm manner.
If I go to Hammer City again, I want to stay here again. Recommended.
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Price per night from:€32
Posted on Nov 4, 2024|Superior King Room
Guest Usertheir location is very good, accross open field, perfect for workout (outdoor walk) by morning or afternoon.
The staff are friendly and helpful.
also the room is clean
I've tried their breakfast buffet, so delicious
they have local specialty foods, and it is nice able to try them.
keep up the good work
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Price per night from:€30
Posted on Nov 11, 2025|Deluxe Room
Guest User
It's alright. There were no other options. It's lucky to have a hotel like this.
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Price per night from:€18
Posted on May 6, 2024
Reyjuwanto
the hospitality of the hotel are great. customer can enjoy to stay on this hotel
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Price per night from:€23