Featured facilities: Fitness Room, Massage Room, Spa
Very Good
19 reviews
8.3/10
1 night
From €47
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8.8/10
Very Good
AAlison’s Silk Road TravelsI decided to stay at Dunyo Palace as it had a swimming pool and was great value for money. Getting to Dunyo Palace was very easy on public transport as I caught bus no 33 from the centre of Bukhara straight to the outside of the hotel. It was easy. I have stayed at Dunyo palace before and I had a great stay. My room was bigger than expected with a fridge, air conditioning and a kettle. I was greeted by the nice reception lady she was very helpful. I had breakfast and it was a buffet with a large selection of Uzbekistan breakfast foods. An omelette was freshly prepared for me in the mornings. The hotel pool was really nice to swim in after a long day walking around sight seeing in Bukhara. I really enjoyed my stay at the hotel and I will stay again in the future. The images I share are of the room I stayed in on my departure, the air conditioning, and the bathroom area. I’ve also added the places I visited while staying there. I have already added a lot of images to my last feedback if you want to check it out.
NNanmingxiongThe hotel is located north of Bukhara's Old City, with most attractions within walking distance. The Saffron Restaurant on the 3rd floor serves excellent food, especially the fried eggplant.
However, the spa service was absolutely unacceptable. The therapist had an awful attitude and poor technique. Anytime we moved or were too tense during the massage, she would reprimand us with incredibly exaggerated, disgusted exclamations, completely ruining our day. On top of that, it didn't even provide the relaxation we sought. What's more, the time spent changing clothes was counted towards the massage duration, which would never happen in China. After writing a two-page complaint letter, the hotel offered a fruit platter as compensation and provided a written response stating that ”other guests in our tour group” were satisfied, implying the problem was ours. Yet, we were independent travelers who checked in alone, so the mention of a tour group was completely fabricated. Naturally, this was unacceptable. After a 30-minute standoff at the front desk, the final solution was a 30% discount, but then the fruit platter was withdrawn.
As an incredibly arrogant hotel, I do not recommend staying here. They didn't even replenish toothpaste during daily cleanings. However, the rooftop restaurant is still recommended, with an average cost of around 200 CNY per person.
BBannit_kaThe hotel could be much better if they improved their service! Overall, it's pleasant with a nice design.
Let's start with the pros:
+ Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi.
+ Good breakfast with a wide selection, almost everything you could want, and tasty.
+ The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me.
+ The indoor/outdoor pool is clean, and there's nobody there in the morning.
Cons:
- After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them.
- Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end.
- The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead.
- The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient.
Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands!
I've also included photos of the room I eventually received after the dispute.
GGuest UserHad two nights at Poykent Bulhara, which is convenient and can walk to old city within 10 minutes, where you can basically go to all the popular attractions in a day. The breakfast was good, the only minor problem was that it got too warm at night even I attempted to adjust. Receptionists spoke good English and I had no problem with the check in and check out procedures
AAyakaeruI stayed here for 3 nights on a solo trip. On my last day, my train schedule suddenly changed, departing an hour earlier. Even though it was early in the morning, I requested a transfer from the hotel to the train station. The staff member who checked me in was incredibly kind and helpful; despite my limited English, she made a great effort to understand me, and I really appreciated her hospitality.
The driver who took me to the station was also very safe, and I was so grateful for the early morning ride.
The breakfast was delicious too. The hotel had minimal amenities, so bringing your own toothbrush set is a must. Also, there was a distinctive scent throughout the hotel, but I got used to it after a few days. The shower had a slight sewage smell, but only when first turned on.
I really enjoyed listening to the beautiful violin performances every evening, and being able to watch YouTube in my room was a nice touch.
GGuest UserThe front desk mistakenly gave me a king room. Seeing that twin rooms were still available for sale on Trip.com, I immediately asked to switch rooms. After a flurry of chaotic efforts, the staff took me to a king suite and said I could upgrade, but for an extra charge. Excuse me? I booked a twin room, to begin with.
Trip.com intervened to coordinate, but the issue wasn't resolved on the spot. I wonder what the criteria are for being a ”Chinese-friendly hotel”? The front desk's Mandarin wasn't great, and their English was poor too. Being a new hotel, they definitely need more staff training.
The room smelled of fresh paint, the soundproofing was terrible, and the hot water wasn't very reliable late at night. On the positive side, the room was quite spacious and the bed was okay.
YYuanshangcaoLQWe are an elderly couple from China traveling to Bukhara with a wheelchair. After checking in, we received special care from the manager and were given a room on the same floor as the front desk. On May 18th, a young man at the front desk provided us with a map, highlighting the main attractions and advising us on whether to walk, take a taxi, or use an electric cart, which made our sightseeing very convenient and quick. Both front desk staff members helped us with the wheelchair whenever we entered or left.
After checking out on the 19th, as our train was at 9:45 PM, the young man who started his shift after noon offered us green tea and snacks. He also advised us to leave the hotel before 8 PM and helped us call a Yandex-Go to carry our luggage and take us to the boarding point. Unfortunately, there was traffic control on the road outside, allowing only outbound traffic. This young man ran back and forth to find us a car and didn't leave until he had successfully seen us off.
The hotel's breakfast was also abundant and delicious, and the staff greeted us with smiles and provided attentive service.
The room was spacious, clean, and elegantly decorated, very new and quiet. Its proximity to the main attractions made sightseeing easy.
We were delighted to stay at your beautiful new hotel. I will recommend it to my friends and family, hoping that more Chinese people will visit Uzbekistan in the future. Your warm and thoughtful service and friendly atmosphere will become a cherished memory for us. May the friendship between China and Uzbekistan last forever!
AAnonymous UserThe hotel is located a bit far from the city center, but a taxi ride is only about 100 rubles. The rooms are spacious, and the service is excellent. Breakfasts are European style with several tasty options. There's a gym (a suggestion: please add dumbbells lighter than 14 kg) and a sauna and a hammam. The pool is small, about 2x2 meters. Overall, I really liked everything.
GGuest UserLocation-wise, the hotel is not in the city center, but that’s not a big issue in Bukhara, the city is small and a taxi ride of around 10–15 minutes gets you anywhere.
However, there is a construction site right next to the hotel. Work starts early in the morning, if you’re planning a trip anytime soon, I would not recommend staying here due to the noise . And the breakfast is quite disappointing.
Most importantly, the hygiene standard was concerning. The toilet paper provided in our room appeared to be visibly stained.
IIullia StatsenkoIf you want to live in the historic center of Bucharest, you're here. The rooms are spacious, there is everything you need. Breakfast is diverse. The cozy interior courtyard, generally the home environment, the hosts are welcome. Near cafes, restaurants, and the most important of the Lyby House, where you can walk both day and late in the evening.
How much is the average rate for hotels with Gym in Bukhara Region?
For hotels with Gym in Bukhara Region, the average price on weekdays is €110, and the average price on weekends (Friday–Saturday) is €111.
What are the popular budget hotels with Gym in Bukhara Region?
Budget hotels are always popular! Among hotels offering Gym in Bukhara Region, Khan Hotel Bukhara (from €58) is very popular.
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