Posted on Dec 3, 2025|Standard Queen Room
Guest UserMy husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
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Price per night from:€86
Posted on Jul 3, 2026
Mirirai Melbourne Muduchwa
I was genuinely impressed. The professionalism of the staff was outstanding, they were welcoming, knowledgeable and attentive throughout my visit. Everything was well organized, modern and up to date, reflecting a business that values excellence and quality. There was a clear commitment to safety, with well maintained premises.
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Price per night from:€72
Posted on Nov 3, 2025|Standard Room
Vele
I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back .
Room services was also really great and the views were amazing .
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Price per night from:€78
Posted on Jan 26, 2025
Guest User
This is a great hotel , in a good location. The check in was smooth, room service is a bit slow though. House keeping is excellent, I like them so much . The facility is great but I didn’t like the pool area , is always packed with so many people. Some of them weren’t even guest at the hotel . Which make it a bit unsafe to leave your belonging just lying around. I mean you have to pack up everything every time you go to the loo. The pool area had no space to sit and chill on especially in the afternoon. The bar takes a bit long to prepare drinks . The waitress/waiter were amazing. I just didn’t like the check out time . 10 am it’s too early and they weren’t keen on extending with just one hour . I don’t think I’ll book again . Safety issues. If other people didn’t have that much access to the hotel I wouldn’t mind staying there again.
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Price per night from:€61
Posted on Jan 3, 2026|Standard Twin Room
Anonymous UserThis was our second time staying at this hotel because it’s so conveniently located, and we had another wonderful experience. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Our room was spotless and well-maintained, creating a comfortable atmosphere for our stay. The beds were especially cozy, ensuring a good night's sleep.
One of the highlights is still the complimentary shuttle service to and from the airport, which runs every 15 minutes and is very punctual. It made our travel to the airport hassle-free.
Breakfast was delicious, with a great variety of options. Overall, we had a great stay and would highly recommend this hotel for its cleanliness, comfort, and attentive staff.
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Price per night from:€108
Posted on Mar 1, 2026
Zintle Malgas
The location is spectacular. The rooms are good value for money. I liked my stay a lot. The only thing is if you’re booked into a room further away, you must know that if it is raining you have to walk outside and to the entrance to fetch your food orders or get your uber — only downside.
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Price per night from:€46
Posted on Jun 16, 2026|Accessible Standard Queen Room
Anonymous UserI had a wonderful stay at this hotel. The room was clean, spacious, and beautifully maintained, with a comfortable bed that provided a great night’s sleep. The atmosphere was peaceful, and the modern furnishings created a relaxing environment. The bathroom was spotless and well-equipped, with everything needed for a comfortable stay.
The room amenities were excellent, including reliable Wi-Fi, good lighting, and a pleasant view. The housekeeping service was efficient, and the staff were friendly, professional, and always willing to assist.
Overall, my experience was very satisfying. The combination of comfort, cleanliness, and excellent service made my stay enjoyable. I would gladly recommend this hotel to anyone looking for a comfortable and relaxing place to stay.
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Price per night from:€52
Posted on Jun 29, 2026|Deluxe Room
Azraa Waja
After a long day I was getting ready to have a hot bubble bath only to find out that there was no hot water. The maintenance staff came to check and casually told me to wait 40 minutes for the water to heat up. It was so late and I was so tired. We ended up having to move to a different room with hot water, only to find out later that night that there were monkeys on the roof making so much noise throughout the night and there was very loud music going into the night from a neighboring property. Safe to say we didn't get much sleep. Not to mention the food we ordered from the restaurant was horrible, the fish was not fresh and the chips were undercooked. The salad was also terrible. We didn't even bother to stay for breakfast after it had taken more than an hour to get someone to fix the broken hair dryer and deliver my pillow which I had left in the previous room. The staff clearly do not care. Our spa treatments were also not that great. I'm quite disappointed as I've heard such good things about this place and I won't be returning. The location is great but for the price I don't think its worth it.
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Price per night from:€157
Posted on May 13, 2025
Guest User
It's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
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Price per night from:€74
Posted on Apr 5, 2026
Guest User
Southern Sun Rosebank is truly an amazing place to stay. From the moment you arrive, the atmosphere feels welcoming, professional, and well-organized. The staff go above and beyond to make guests feel comfortable, always offering friendly service with a smile.
The rooms are clean, modern, and very comfortable, making it easy to relax after a long day. The hotel’s location is perfect, with easy access to nearby shopping areas, restaurants, and key attractions, which makes it very convenient whether you're visiting for business or leisure.
The food is another highlight — fresh, delicious, and with a great variety to suit different tastes. The overall environment is peaceful yet vibrant, giving you the best of both comfort and energy.
What really stands out is the attention to detail and the consistent quality of service. Everything feels well-managed and thoughtfully designed to ensure a pleasant experience.
Overall, Southern Sun Rosebank delivers an excellent stay and is definitely a place worth visiting again.
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Price per night from:€64