I ordered a room with a city view. On the photo you can see no city and only the ouside roof. The drawer would not stay closed and kept opening by itself. The tap was completely loose. I took a video, but I cannot add videos on this platform. 我订购了一间可以欣赏城市景观的房间。在照片上,你看不到城市,只能看到外面的屋顶。抽屉不会保持关闭状态并自行打开。水龙头完全松动了。我拍了视频,但无法在此平台上添加视频。
The hotel is excellent, with a designer interior. There is a guarded parking lot for the car. The hotel has a spa, a pond and a swimming pool and much more. You can use the infrastructure. If you take a room with breakfast and dinner, then be careful, dinner for the room is 800 ZAR, breakfast for the room is 450 ZAR. If you take more than this cost, then you will have to pay extra! Wi-Fi works well, no problems. The only thing we missed in the room was slippers.
Perfect layover hotel, so close to terminal A, only about 8 minutes in the free shuttle they provided the room was spacious, clean and comfortable. Dinner was really good, especially the springbok carpaccio!
I’d recommend it to anyone needing to be near the airport.
This was our second time staying at this hotel because it’s so conveniently located, and we had another wonderful experience. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Our room was spotless and well-maintained, creating a comfortable atmosphere for our stay. The beds were especially cozy, ensuring a good night's sleep.
One of the highlights is still the complimentary shuttle service to and from the airport, which runs every 15 minutes and is very punctual. It made our travel to the airport hassle-free.
Breakfast was delicious, with a great variety of options. Overall, we had a great stay and would highly recommend this hotel for its cleanliness, comfort, and attentive staff.
A good place if you have a transit or even if you stay in Joburg for few days. It’s little far from the city centre but the location is safe and plenty of restaurants and supermarkets around. Still many scammers around, be careful. Hotel room is little small but worth for money. Has breakfast, restaurant, bar, swimming pool. Airport shuttle van leaving every hour from morning to night.
Always love staying at the Piazza. Great buffet breakfast, great rooms and easy access straight into Monte ******. It’s also half an hour away from the airport ( give or take considering traffic), so keep that in mind when you got a flight to catch the next day 😉
I had a fantastic stay at this hotel! From the moment I arrived, the staff made me feel incredibly welcome. They were friendly, helpful, and always ready to assist with a smile.
The rooms were spacious, clean, and comfortable — perfect for relaxing after a long day. I especially appreciated the peaceful garden area. It was beautifully maintained and provided a lovely space to unwind with a cup of coffee or just enjoy the greenery.
Everything about my stay was smooth and enjoyable. If you're looking for a relaxing place with great service and plenty of space to breathe, I highly recommend this hotel. I’ll definitely be back!
My husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
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8.2/10
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8.2/10
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GGuest UserMy husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
GGuest UserI stayed here for 2 weeks, and I enjoyed myself immensely! I mostly keep to myself and don’t go out, as I was just here to relax and unwind. However I felt very safe and comfortable with my stay. The room is clean and smells amazing! There was a cute glass balcony which was pleasant as I could step out a bit and enjoy the great weather. The bathroom was stocked, I had a good selection of teas and coffees. I was very satisfied and impressed with my room selection. Although I think next time I will choose the apartment hotel since I always bought my own food 😄. They have a free shuttle to and from Nelson Mandela Square every hour which I utilized. They have a pool which I could see from my balcony and a gym that was opposite my room, however I did not utilize either of those facilities. All the staff were very friendly, attentive and helpful. Would definitely recommend this place
KKakaxingleFacilities: The standard room didn't even have a table.
Environment: The room was dim with insufficient lighting. Getting from the lobby to the room was a winding maze, and I had to drag my suitcase up stairs.
There were no slippers, no toothbrush, no toothpaste, not even tissues.
TTraveling TanI recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights.
One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead.
Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise.
In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.
BBrougleI recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: ★★★★★
OOmindaA good place if you have a transit or even if you stay in Joburg for few days. It’s little far from the city centre but the location is safe and plenty of restaurants and supermarkets around. Still many scammers around, be careful. Hotel room is little small but worth for money. Has breakfast, restaurant, bar, swimming pool. Airport shuttle van leaving every hour from morning to night.
GGuest UserI recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
AAnonymous UserThis was our second time staying at this hotel because it’s so conveniently located, and we had another wonderful experience. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Our room was spotless and well-maintained, creating a comfortable atmosphere for our stay. The beds were especially cozy, ensuring a good night's sleep.
One of the highlights is still the complimentary shuttle service to and from the airport, which runs every 15 minutes and is very punctual. It made our travel to the airport hassle-free.
Breakfast was delicious, with a great variety of options. Overall, we had a great stay and would highly recommend this hotel for its cleanliness, comfort, and attentive staff.
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