Great location, amazing staff.
The size of the rooms are extremely large .
Breakfast is amazing as well.
Areas to improve : there is an ironing board, however none of the electrical plug points in the room support the plug of the iron box
Failed to act in good faith. We attempted to book a 4 night stay in February 2026. When the webpage refreshed, we found that we being booked for one night on October 20 2025.
Immediately we contacted Trip.com to advise them of the error. Trip.com immediately contacted the hotel requested cancellation so that their client can rebook for the correct dates. The hotel manager refused to act in good faith and refused to allow the cancellation and rebooking. They claimed they were under no obligation to assist us as the room rate selected was nonrefundable. Do you think we will be booking a 4 night stay with this attitude toward their customers?
I go there once a week but I am always satisfied and highly recommend it. I left my clothes here last week and they kindly kept them and returned them to me. Thank you.
A well-maintained old four-star hotel with solid front desk service. The rooms are clean and comfortable, with separate wet and dry bathrooms and a comfortable large space, allowing you to get a good rest for two nights.
The hotel is clean and well taken care of, making it a comfortable place to stay. The staff is polite, helpful, and attentive to guests' needs. The food is good, adding to the overall enjoyable experience.
To the Management and Team at Hyatt Centric MG Road, Bangalore,
I am writing to express my heartfelt appreciation for the exceptional hospitality I experienced during my recent stay at your hotel.
My sincere thanks go especially to the entire Breakfast Service Team, whose energy, warmth, and attention to detail made every morning a true pleasure. Every day started on a high note thanks to their dedication.
I would like to make special mention of Ms. Usha from the breakfast team. Her kindness, professionalism, and genuine care for guests stood out beautifully. She went above and beyond to ensure that every need was met with a smile — a true asset to your hotel.
I am also deeply grateful to Ms. Seeta from the housekeeping team. Her meticulous attention to cleanliness, timely service, and quiet, thoughtful manner made my stay comfortable and stress-free. It is because of people like her that guests feel truly at home.
Please extend my gratitude to Usha, Seeta, and the entire breakfast team for making my time at Hyatt Centric MG Road so memorable. I look forward to staying with you again on my next visit to Bangalore.
With warm regards
I had a mixed experience at this hotel. The services are great. The duty ***ager was exceptional responsible and took time to follow up with my cancellation of a night due to a last minute change. However, the room I stayed was rather rundown and towels provided were not really as clean (greyish with stains). Sockets on the bedside were not working. Breakfast selection is also average.
Amazing
69 reviews
9.6/10
Price from
HK$1,009
per night
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9,1/10
Great
GGuest UserOne of the best hotel for business travel. Though i forgot my watch in Hotel room which i failed to recover.
GGuest UserWe had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.
AAbhi chatterjiWas there for one night but no complains at all apart from the room given to me was next to service lift which kept going up and down the whole night. Rest was all cool. The bed was nice.
AAnonymous UserI like for having free access in the gym.The Massage Spa has a nice and kind staffs,they smile and entertain guests unlike in the hotel!!The masseuse named Shashikala is such a kind lady and good whats she’s doing,I gave her a 10/10 ❤️
GGuest UserI go there once a week but I am always satisfied and highly recommend it. I left my clothes here last week and they kindly kept them and returned them to me. Thank you.
AAnonymous UserThe hotel is located in a coffee and pepper plantation. The environment is very quiet and beautiful. Some villa buildings have been built around the central lake. There are 3 restaurants in the hotel, 2 of which are open-air and ventilated on all sides, making it a bit cool at night. Dinner starts at 20:00. There are free guided tours of the plantation at 17:30 every day, and I learned a lot. Unfortunately, there are more mosquitoes after 16:00, and visiting the park at 17:30 gives mosquitoes a good meal. If you visit the park earlier in the morning or afternoon, you can avoid the mosquito problem. The room hardware is okay, but the design of the bathroom and toilet is very unreasonable. You have to go through the shower room to enter the toilet. After taking a shower, water leaked into the toilet floor and it was very slippery. If the shower room and toilet doors are separated side by side, it will be solved. question. Hygiene is okay, the pillow space cotton is relatively cheap and does not match the hotel price level.
MMarti_13ITC Windsor offers a refined and comfortable stay, with excellent service and a touch of colonial charm. The hotel is conveniently located between the airport and the city center, making airport access easy, though reaching central Bengaluru takes a bit longer.
The service and cleanliness standards are impressive, and the heritage-style architecture adds a unique character to the hotel. However, the bedrooms are not very spacious and lack natural light, which might be a downside for some guests.
The breakfast area is bright and inviting, offering a diverse selection of continental, Indian, and Asian options, all of good quality. On the other hand, the gym is quite small, and using it can be a bit uncomfortable due to limited space when shared with other guests.
I also had the chance to try The Royal Afghan, one of the hotel's restaurants, and it was a fantastic experience. The food was rich and flavorful—authentic North Indian cuisine with high-quality ingredients. While the dishes were on the heavier side, the taste and quality made it absolutely worth it.
Overall, ITC Windsor stands out for its hospitality, comfort, and convenient airport access, complemented by a delightful dining experience at The Royal Afghan.
GGuest UserSuper hospitality, great level of details touched... like the hot chocolate to relax in the evening.. had a good sleep. Bananas are usual, but the soaked almonds were extra special.
Used the fitness centre.. decently equipped it is.
The breakfast was outstanding.
GGuest UserThis is my second time staying at the Conrad. The staff are all so friendly and accommodating. The staff at the reception especially Akshay and Namit were so friendly and helpful. The staff at the lounge had all smiles all the time (to name a few Tao and Pratike and a few that I have forgotten) were a pleasure to chat with. My always friendly doorman Lokraj was always helpful. A great place to stay and will always be my hotel to stay in Bangalore. Thank you for a comfortable stay throughout my week.
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