Hotels With Wi-Fi in Viti Levu Group, Fiji

The hotel is convenient for the airport. It has a range of facilities. The food is good, but probably a little better at The Gateway Hotel next door. There is a laundry but you have to pay staff for the service rather than wash yourself which some hotels allow with a guest laundry. There are strict rules about having guests on site who aren't staying at the hotel. Everything works fine and I would happily stay here again for what I paid to be close to the airport. However the shower whilst working, can only be used in a particular direction is straight down vertical rather than at an angle. When at an angle it floods some of the bathroom.

This stay at The Pearl South Pacific Resort was a real moment of happiness and relaxation. I highly recommend this establishment to all those who are looking for a luxurious and authentic getaway in the heart of Fiji. I only want one thing: to go back as soon as possible!

Great stay at Nalagi, special thanks for the breakfast staff for such a pleasant experience. Room was very comfortable and spacious, and bathroom was very good, hot water shower was extremely good and functional. And the rooftop pool was absolutely gorgeous, great sunset and airport views. Great for families! About 5 mins walk to Nadi Plaza and $10 taxi ride to Nadi downtown. Overall, an excellent stay if you’re looking for something different to a resort. We enjoyed it because we were able to do some day trips and had plenty of choice for lunch and dinner:

A good place close to town and the airport. The meals are nice but can get boring after a few days, however there are a number of restaurants and a supermarket near by. A great place to join tours to enjoy Fiji’s cultural experiences. There are also council buses at the door that can take you to other towns and markets near by.

Nice nice hotel with nice staff

We stayed in this good standard hotel one night before going by ferry to Yasawa islands. This was a great choice to have a relaxing transfer. The pool is nice and big - also all other facilities are well in shape. Footwalk distance we found the center of Lautoka for some easy local shopping.

A very VERY strange experience here I must say.. I arrived at the 28 bed dorm room (even though trip.com said it was 10 bed) and there was no sign of any other life in the dorm at all. Most of the beds looked like they had been made months ago and nobody had slept in them since because they were covered in a layer of dust and dirt.. I went back to reception to ask what was going on and they said I’m the only one booked in so I just accepted it as it was. However, later on when I was sitting the bar a member of staff approached me and told me I had been upgraded (because supposedly the dorms weren’t clean due to a big group having checked out yesterday) so I ended up spending two nights in a luxurious Bure, the first night shared with someone else who was booked in for the dorms. The Bure was beautiful and spotless and I am very grateful for the upgrade. The outside shower was also very nice! The breakfast was excellent with lots to choose from! Eggs, sausages, beans, bread, cakes, yogurts, fruit, multiple cereals, tea, coffee and juice, one morning there were pancakes. The only downsides to this resort is they don’t have any activities or excursions of their own and they direct you to the hotel further along - I did snorkelling there which costs $75 - the whole thing felt rushed in my opinion and the trip wasn’t worth the money. We got barely any time in the water and there was no time to stop and observe anything, seemed like the guys on the boat just wanted to get it all over and done with as fast as possible.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

I had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why. While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.

We went as a family of 4. Just a beautiful nice resort hidden away from people and other things If you want to go to a place where your not bothered than this is it. Not many people yet know this resort therefore the stay was private and no waiting for pools etc We had a bure next to the beach Staff were over and beyond helpful Even helped us with our chilly storage