Hotels With Spa in Macau, China

The shuttle from the Border Gate is really convenient. The hotel is excellent in every way, especially the service. The staff in the lobby, at the front desk, and by the pool are all incredibly warm and polite. They provide proactive service rather than waiting to be asked, which is absolutely fantastic! 👍 I'll definitely choose to stay here again when I visit Macau.

Environment: The hotel environment is quite good, clean and tidy! Minibar free snacks and complimentary drinks: The snacks were abundant, and there were 4 glass bottles of water, but the water didn't taste particularly fresh or sweet. Service: The service was good. However, after check-in, they called to say I hadn't signed something and asked me to sign it. Since I had my child with me, it was a bit inconvenient, so I asked them to come up to our room to get the signature. Facilities: The bathtub couldn't switch to the shower head function, which was very odd. They said someone would come up to fix it, but because my child had already showered in the walk-in shower and it was time to put them to bed, I didn't let them come up to repair it. I'm not sure if the bathroom has an extractor fan; I couldn't find the switch.

For our anniversary this time, the staff arranged a room with a view of the Eiffel Tower. It was really beautiful at night. The facilities only got a 4-star rating because there weren't many breakfast options at The Parisian Food Court, so I ended up eating Laksa. But for a noodle soup, the rice vermicelli was cold, not hot! 🤦🏻‍♂️ However, the staff's service was truly excellent. The front desk colleagues answered all our questions very patiently. In the evening, my wife unexpectedly started her period, and I was surprised the hotel provided sanitary pads, which were delivered very quickly by a colleague. That's truly commendable! 👍 Looking forward to visiting again! 👍

This was our second night, and the room had a beautiful view of the surroundings, offering a clear sight of Macau Airport and the LRT station. The breakfast buffet was incredibly rich and varied. If you book a room and choose the option that includes two breakfasts, it's really good value for money and highly recommended. However, if you stay for more than one night, the in-room beverages won't be as plentiful as on the first day; only bottled water will be replenished. This is something that could be improved.

A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018. The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor. Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb. I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.

All the hotel staff were friendly and polite. I had some questions during check-in, and the staff proactively offered assistance and suggestions. The pool view was nice, but unfortunately, it was temporarily closed due to a thunderstorm. The gym facilities were excellent, and I enjoyed a good hour-long workout. It's an 8-minute walk from the hotel to the Jockey Club light rail station. If you head towards the old district from the light rail station, there are several small shops with great value for money to choose from. If you want to go to Rua do Cunha, you can take the hotel shuttle bus or just two light rail stops.

This time, I was here for a concert at the Galaxy, and the hotel is very close to the venue. However, there were a lot of people checking in on the day I arrived, so I had to wait for a while! Additionally, the hotel needed a manager to confirm the room's cleanliness, which meant another 10-minute wait! The room was comfortable, and the view was excellent! It's suitable for couples and families alike. ☺️

Escaping the hellish routine of work, my partner and I hid away at the Grand Coloane Resort for a day to recharge. 🌊 The breakfast buffet was all-you-can-eat, so no need to rush; we could slowly fill our stomachs. The pool view was absolutely stunning; soaking in the water and feeling the sea breeze, all the fatigue from overtime work just vanished. Far from the city noise, it was just the two of us, recovering and rejuvenating!

The room service was excellent, incredibly friendly and professional, far exceeding expectations. The 30+ strong delegation from the University of Brazil was extremely satisfied and said they would return here on future visits to Macau and recommend it to others. Every visit to Macau has been a 100% positive experience. Many thanks to the hotel team for their thoughtful and professional service. Especially the power outlets, which can accommodate various needs, are a big plus and very international.

Our stay coincided with my elder's 70th birthday, and we were pleasantly surprised when the hotel thoughtfully prepared a birthday cake for them! The front desk staff were incredibly friendly and welcoming. Knowing we had an elderly person with us, they kindly extended our check-out time until 2 PM, which was a truly considerate and detailed service. Our entire experience was excellent, and these thoughtful arrangements made this birthday trip exceptionally memorable. I highly recommend this hotel!