Hotels With Spa in Macau, China

Before our departure, we emailed Londoner Grand, a Luxury Collection Hotel, Macao, and they responded promptly. Check-in was very quick, and they did their best to accommodate our requests. What touched us the most was that this morning, we accidentally pinched our child's finger while bathing them. The customer service department responded quickly, and within five minutes, a medical team butler was in our room to attend to our child's injured finger. They also granted us a late check-out and drove our entire family, including the elderly and children, to the Hengqin Port. Thank you, Londoner Grand, a Luxury Collection Hotel, Macao! Thank you to our butler Chris, to Mavis at reception, and to Grace for her assistance! Thank you to every enthusiastic staff member at Londoner Grand, a Luxury Collection Hotel, Macao! We look forward to seeing you again in the near future!

We booked the King suite and it was amazing. However getting to the hotel can be confusing since they have different towers. And it was disappointing that the children's facilities were closed when we were there as they have something called ”dark days” which are typically tue and wed when the water park and super fun zone were closed. Other than that, the service from the concierge and the housekeeping were fantastic! Love the evening turndown service too!

This was my first stay at The Parisian Macao, and it was a fantastic experience! I was truly amazed by the environment inside. Check-in was handled by a lovely lady named Emily. She was very kind and patiently explained everything we needed to know and helped with the arrangements. Her service was excellent! The hotel was very clean, and I absolutely loved the scent of the shower gel, shampoo, and hand soap! The only regret this time was that I forgot to request a room with a tower view, so our room faced the back. But it didn't affect our stay. I'll definitely be back!

This was my first stay at Grand Lisboa Palace Macau. I've been to Macau many times and stayed at various hotels. Grand Lisboa Palace Macau is relatively new, and I hadn't tried it before because I thought the transportation might be inconvenient. This time I chose it, and the experience was excellent. They offer **shuttle services**, making it very convenient to get to the ferry terminal or airport when checking out, so there were no transportation worries. I booked this stay on Trip.com, and it included breakfast, which was perfect.

I chose this hotel because of Zaha's design, and I was truly amazed by the futuristic setting. All the furniture and amenities in the room were very high-quality, and the perfume, hand cream, and toiletries had a fresh and pleasant scent. Interestingly, there was a picture book in the room that detailed the architectural design and construction process. When ordering room service, a dining table is brought in, and the service is excellent and responsive. The breakfast environment and taste are also fantastic – highly recommended. The only minor downside was that the bathtub wasn't clean; it felt gritty to the touch. Overall, I really loved this hotel and it's definitely worth staying at when in Macau. If I have the chance (and money) in the future, I'll come again and also try the Michelin-starred restaurant on the third floor.

Initially, I was supposed to go with a friend, but due to feeling unwell, I let my friend go alone. I then tried to change the guest name on the booking, but encountered a lot of difficulties. Trip.com was unwilling to change my friend's name. I called the hotel, and they said they needed confirmation from the third-party platform. So, I called Trip.com again. After two or three days of processing and phone communication, they finally allowed me to make the change. It was quite inconvenient... However, the hotel's package reception service was pretty good; they could deliver directly to the room.

The hotel is nestled by mountains and the sea, offering stunning views 👍. Getting to Macau from Hong Kong via the Hong Kong-Zhuhai-Macau Bridge is very convenient. Sitting on the 'Golden Bus' (shuttle bus) and admiring the spectacular bridge and endless ocean is truly a delight. On this trip across the sea, I was lucky enough to spot some dolphins. These sea sprites were incredibly cute, but unfortunately, my hands weren't fast enough to capture them flipping around, so I missed the chance to photograph them. All I can do is wish these sprites a long and happy life 🙏.

I was initially given a weirdly shaped corner room. After requesting a change, I was moved to a noisy connecting room. My second room change landed me in an Executive Floor room with severe mold and elevator noise... I finally had enough and complained to Ctrip. They moved me to a top-floor suite. You could tell it was renovated at the same time as the other rooms, but it was incredibly well-maintained, with absolutely no mold or strange smells. It was a world of difference from the previous rooms.

The service was excellent, especially Alion Hou, the handsome young man at the front desk who checked us in. He patiently suggested touring routes, must-see attractions, time-saving and cost-effective transportation options based on our itinerary, and other important tips. He even thoughtfully jotted them down on a card for us – very convenient and practical to have on hand. Finally, he gave us a brochure about Macao's culture and history. This hotel is not only great for young people seeking entertainment but also perfect for family vacations with kids and seniors. The Grand Canal Shoppes on the third floor feel like a real scene, with shops lining the winding banks. It loses its commercial feel, allowing for a relaxed and leisurely experience.

In today's landscape of luxurious hotels, St. Regis continues to stand out with its impeccable service. The genuine warmth and friendliness of the front desk staff set a tone of honored hospitality for this trip. After check-in, a staff member named Chris personally escorted us to our room and meticulously introduced us to all the facilities. During our conversation, he gently mentioned the brand's proud signature butler service – a reassuring feeling of being on-call yet never intrusive. Although we only stayed for one night and were in a hurry, we couldn't fully experience the charm of the butler service. However, this meticulous hospitality was enough to give us a glimpse into St. Regis's ultimate pursuit of professionalism and craftsmanship. What was particularly captivating was the extended breakfast period, stretching from 7 AM until 1 PM. This thoughtful gesture is undoubtedly a romantic gift for late risers. There's no need to rush; you can leisurely enjoy it as a lavish brunch in a quiet, elegant, and peaceful environment, accompanied by the morning light and grace, starting the new day with sophistication.