Hotels near Soka University of America in Aliso Viejo

The staff from very welcoming and helpful all throughout our stay. The accommodation was very clean, comfortable and had everything we needed. The kids had a blast in the pool. We loved this place. We will definitely be back! Thank you Homewood Suites Aliso Viejo!

Overall it was good. However, I would have liked it to be written in big letters because I couldn't get it even if I didn't request cleaning. Also, if there was no cleaning to do, it would have been helpful if they could just leave a new towel in a bag.

I received amazing service from Genie and the other amazing person at the front desk. They both accommodated my needs and I got the room I requested no problem. I checked earlier than usual and my room was ready. To finish it off they gave my son a pack of gummies all in the first 5 minutes of being there. I will definitely be staying here again and recommending this hotel to everyone I know.

When you stay at Ayres Hotel & Spa Mission Viejo – Lake Forest in Mission Viejo, you'll be in the business district, within a 15-minute drive of Irvine Spectrum Center and Orange County Great Park. This spa hotel is 17.7 mi (28.4 km) from University of California, Irvine and 13.2 mi (21.3 km) from Mission San Juan Capistrano.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mission Viejo? This hotel has 1787 square feet (166 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Due to the emergency evacuation from the wildfire, I booked it on Ctrip, and I was able to move in before 3 o'clock. During the epidemic, the room was cleaned and sealed, and when it was disinfected with alcohol, it felt that it was disinfected before cleaning, and it could smell on the remote control. There are Starbucks in the surrounding area, a mall not far away, and a supermarket. There is in&out on the opposite side of Highway 5. Obviously the surrounding area is a good area. Parking is free.

#Praise# Satisfied with bedding comfort, safety, cost-effectiveness, adjacent restaurants, toiletries; stayed at the hotel for two nights and felt very good! The room layout is reasonable and the facilities are complete; the staff service attitude is very good; especially the buffet breakfast is rich in variety. The only regret is that Wi-Fi in the room is basically not received.

The meal was very good. It is convenient to go sightseeing. The customer service at the front desk was well serviced. This is an unpretentious hotel with a swimming pool.

I have nerve damage to both feet which makes it very hard to get around. I checked in on Nov. 4th, 2019 after a very long day of flights. Kayln welcomed me and was so very nice and helpful getting me a room on the 1st floor. Then, I was limping to an ice machine with Frank Vasquez saw me. He offered to go get the ice for me. On Tue, I called the front desk to ask where the nearest ice machine is. Kayln answered and said that Frank probably would help me. A few minutes later, Frank brought me ice again. The service here is OUTSTANDING everytime I visit. Also, Alex is the best bartender I've encountered in my travels.

Honestly I’m so confused about the rating that I should give to this hotel. First I’d like to give a big sour out to Marcus (one of the managers there) he helped us with the confusion that the front desk had regarding our complimentary breakfast. We really appreciate his help. The rooms could use a renovation the key were outdated, the screen o our window was broken. The bathroom was outdated as well the sink and bathtub faucets need to be changed. The staff need lots of training, the housekeeping team had to get their manager to communicate with us as they couldn’t speak English (they only spoke spanish) The front desk lady was talking to us while eating and she had lots of partially chewed food in her mouth while talking to us which wasn’t professional and it didn’t look pleasant at all. The person who worked at the front desk at night was so unfriendly and unprofessional when we called him at 1:30am for very loud noises that were coming from above and lasted for a good two hours till around 3:30am. Even when you go for the hot breakfast buffet, the staff who’s in charge for taking your orders and room numbers was aggressive in the beginning and took our orders while he was seated with his legs crossed, we felt like students standing infront of our teacher,,, although he came to us and told us that he knew he was rude and explained that he did that as people previously complained that they should’ve been told the price of the buffet before they ate as they didn’t want to pay. I think all the staff need to lots of training. Hopefully Adam the new manager does something about it, he listened to our concerns and said that he will look into it.

My Fiancee and I stayed 2 nights at the Ayres Laguna Woods 8/26-8/28 room 123. Housekeeping is frequently The floors were absolutely filthy! Unfortunately, we neglected to pack our slippers. I have attached photos of our feet 30 min after showering and walking around only inside the room. In addition, a photo of a washcloth with only a small amount of water dampening the cloth. The floors had obviously not been mopped in a very LONG TIME. In addition, the Mattress was broken down, the box springs squeeked loudly at the slightest movement. I must state that it was difficult for me to write this review as I have worked in the Hospitality and more specifically the Hotel/Resort industry for many years. Even more specifically I have worked within and lead the Rooms Divisions of multiple Hotel Brands and Regions. I always over look the small stuff as Housekeeping can be a thankless and under appreciated element of a Guests stay. I attempted to speak with a Manager upon our departure Sunday morning but was informed that no Manager was available for me to speak with. I typically don't write reviews, particularly negative one's but in this case I had to make an exception and can not in good faith recommend this Hotel.