Almada Hotels with Airport pickup service

Hahahahahahahahahahaha, the location is very good, the view is very good, the room is very good, in the middle of the mountain. The gym is also very good! ! ! ! ! ! ! ! ! ! ! !

The staff is wonderful, i came with my 2 kids, and we had 3 single beds. Beds are comfortable. The bathroom size is correct, not too small, and not too big. The room was cleaned every day. The breakfast bufet is very nice and complete. Thanks again to the staff who are very helpful and kind. The walk to the beach is 5 min, the beach is very nice. I definitely recommend this hotel.

Got relocated to this hotel after our chosen one was no longer available. Very underwhelmed by it. Staff were friendly but there was a lack of customer service skills. Food was ok for buffet food. Plenty of choice. Pool area was dangerous lots of broken and uprooted tiles and slabs.one of our party tripped on one and was lucky not to end up in cracking their head open meant to the pool. Kids pool closed off with bits hanging from it. Towels were put out on sunbeds (only around 40 ) for a hotel that has 8 floors and then not used til early afternoon when the sun hits the pool. Meant we had to sit on The broken tiles . Bath was mouldy and toilets didn’t flush very well. If you get the back of hotel expect to see people weeing against cars , dogs barking and bin men early every morning. Hotel is in a windy area so make sure you don’t get hit by a flying umbrella like several guests were during our stay. Would think they would have sorted this problem out with the amount of times people were hit by them. Also beware of the buckets In Reception that were there for our whole duration without anything being done to rectify the problem. Don’t come here with high expectations

Clean and very new room but if your idea is like ours and is looking for a pet friendly hotel I didn't like anything that puts that “can be charged**** supplements” you send a message to the hotel saying you're wearing two caniches toy, which I didn't have No answer, and after going up to the room and check in, tell me you need to talk to me, you charge me €20 per night with these two dogs, I understand they charge a supplement for them, but be clear in Booking.com and put your real price, because it is not the same to carry two 3kg toy canches each which do not release hair for their race, as a chowchow like that I saw in the reception, or a German pastor who if you have to have an extra cleaning for the hair topic, would not return for this topic, since at the end the price came out to me as a hotel in the centre of Lisbon with the same features.

Arrival and Check in 3/5 On arrival we were not really helped with our luggage. The lady didn’t recognise our diamond status. After I reminded her that I would like the free breakfast. When we asked reception for advice on restaurants shopping etc they not been very helpful to be honest Rooms 5/5 The room are spacious very clean with a wonderful balcony. The sleep quality was exceptional. The only thing was the shower temperature did not remain steady throughout your shower. The housekeeping is good. It is great at last a hotel with USB B & C plugs by the bed. Thank you!! Breakfast 5/5 On arrival the first morning at breakfast it was clear reception had messed up with advising the restaurant breakfast was included. To the rescue came Vanessa. We left it with her she resolved the issue. No drama No fuss. The breakfast is fantastic. I have to say the breakfast team are a credit to this hotel. They helped us also with our questions on the local area where to get best pasteles etc. Dinner and Bar 5/5 The superb team at breakfast continues into night. The bar team of both Pedros made us fantastic express mi martinis. The whole team is super friendly. The buffet was adequate. When they run out of tonic water and Grey Goose the F&B Manager I think called Diego changed a negative situation into a positive one. For me is a Sign of great customer experience. A little treat awaited us on return to room. This nice touches show the staff listen to the clients. Spa and Pool 5/5 We only used the Internal Pool. The lane dividiers in the pool were dirty. They are not needed and should be removed. The cleanliness around pool was top notch Overall this is the best Crowne plaza I have ever stayed in. The staff at the restaurant are level I would expect at intercontinental. I would definetly come back. Bit more of customer service training and this hotel would be exceptional.

It was a pleasant experience, the staff very helpful and efficient; breakfast was tasty and varied. The room had good dimensions for two people, a comfortable and spacious bed, plenty of storage space, very effective black-out curtains and was well air conditioned. The bathroom had a good shower, with great power and well regulated in terms of temperature. However, the soundproofing of the room could be better.

The hotel is very good in all aspects, the room is very clean, the facilities are complete, especially the air conditioning is a beautiful brand in China, it is really powerful, the service attitude is also very good, the breakfast is also good, there are many vegetable markets and supermarkets around, enjoy the local customs, There is a small park next to the hotel, except for the far from the city, the hotel is generally very cost-effective.

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

Located this room within a week and so happy with it. It’s conveniently located a few minutes walk from the train/metro station and a short trip from the airport. The place is hugely immaculate. Marble floors, huge doorways and plenty of seating within the lobby. I was pleased with the staff at the front desk who made checkin smooth and enjoyable. The room itself is true to the style of the orient. Cherrywood furnishings. Plus the AC works! The outlets could be positioned in a more reachable location than under the desk. There’s only one port at one of the beds. The location is north of the promenade so it’s a little hike to get back. Overall I’ll definitely go back.