Holiday Apartments in New York

"Because it is close to my daughter's home, my daughter recommended it. After booking, there is no obvious reminder of the check-in process. We arrived in New York and got off the plane. We knew that we had to register. Uploading passports and credit cards was considered to be self-check-in. After all this was completed, we got the password. Building, The elevator was very smooth, but the room could not enter. It was already more than 11 o'clock in the middle of the night. The long-distance plane was very tired. Contact customer service at the door of the room. The customer service responded quickly. I know that the domestic customer service is a microphone, but I can experience the service is still timely. The hotel's requirements are very strange. Thinking that the password they provided is correct, it must be our operation problem, encountering this kind of emergency, the best and fastest solution should not be to change a room? It was not until I proposed this plan that I finally solved it. The bed in the changed room was small, the room rate was different, and Trip.com also refunded it in time. Fortunately, I booked from Trip.com. If I booked directly with the hotel, the language problem and other factors are more difficult to communicate. The room itself is not bad, the mattress is comfortable, the kitchen is fully equipped, and there is a dishwasher. It is very close to the uncle, but there is no one to do hygiene during the stay, and there is no service staff. It is very troublesome for people with language difficulties."