The Imperial Hotel & Convention Centre Phitsanulok Reviews
The Imperial Hotel & Convention Centre Phitsanulok
52 299 Phra Ong Khao, ThailandView Hotel Details
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The Imperial Hotel & Convention Centre Phitsanulok Guest Reviews
4.2/5
Very Good
115 review
Verified reviewsLocation4.1
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(115)
Positive reviews(104)
Reviews with photos/video(31)
Awesome stay(35)
Awesome rooms(29)
Clean and tidy(25)
Delicious breakfast(10)
Large rooms(9)
Great swimming pool(9)
Quiet & comfortable(9)
Easy to get around(7)
Negative reviews(11)
Tanachaporn
Deluxe Premium Room
Stayed in Dec 2023
Family
1 review
Amazing
Posted on Jan 24, 2024
The room is spacious and clean, plus there is a huge swimming pool at the hotel
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Willi388
Deluxe Premium Room
Stayed in Jan 2024
Friends
12 review
Outstanding
Posted on Jan 11, 2024
The food is great, the receptions really helpfull , the room is big
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Satchaphan Phakdeesiri
Deluxe Premium Room
Stayed in May 2024
Solo travellers
3 review
Very Good
Posted on May 19, 2024
Goof value for money.
It's a big hotel with lots of parking space.
I am satisfied with the overall experience at this hotel.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Jace
Deluxe Premium Room
Stayed in Apr 2024
Solo travellers
22 review
Posted on May 20, 2024
Rooms are very dated but work for the price range I was using. The pool was always crowded but the restaurant made up for it. Also the gym equipment is from the 90s. Staff were friendly but could def. Use a face lift.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 14, 2024
Very nice and clean staff are polite anc the breakfast is good. Room amenities are good enough nothing fancy we like it alot :)
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Filip1961
Deluxe Premium Room
Stayed in Mar 2024
Couples
3 review
Very Good
Posted on Mar 16, 2024
Good hotel for the price.
Getting a bit outdated in the rooms .
Beautiful pool.
At first few people , last 2 weeks lots off tour busses. Breakfast overrun with to few staff present.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Feb 2024
Business travellers
4 review
Very Good
Posted on Feb 9, 2024
Old hotel but very clean. Refrigerator, faucets and showerhead need to be changed. Bed is comfy though.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Natida Yupanun
Deluxe Premium Room
Stayed in Jan 2024
Family
1 review
Amazing
Posted on Jan 31, 2024
Very nice hotel. Clean and good value. Swimming pool was very clean and nice. Wife forgot her hair dryer, they are sending it to her. Great service
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Stefan
Stayed in Jan 2024
Solo travellers
10 review
Very Good
Posted on Feb 8, 2024
A great place to stay in a very charming Thai city. Spacious, quiet, clean, comfortable. The only very minor negative is that Imperial is not a downtown place, but having in mind that the whole Phitsanulok is so spread around, this is really not something to consider. It was a wonderful experience being there - and when I come back, I will certainly look for the same place first.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Fern A Manakkong
Deluxe Premium Room
Stayed in Jul 2023
Couples
2 review
Posted on Jul 10, 2023
Very old but clean, overall a pretty good stay but not the best value for price. Bed is not the most comfortable. Service is great.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Dec 2023
Family
32 review
Posted on Mar 25, 2024
The room is large enough for family travellers. The location is in town. Good service!
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Kennick Bon
Deluxe Premium Room
Stayed in Nov 2023
Business travellers
32 review
Posted on Dec 5, 2023
Big hotel but ammenites of hotel is very old. Only lobby and restaurant is renovated.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok during your recent stay here in Phitsanulok and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it. On the same note, we would also like to inform you that the hotel is planning for a renovation soon, where we hope we will have a better product to offer to our guests in the future.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Yetijim
Deluxe Premium Room
Stayed in Sep 2023
Couples
2 review
Posted on Oct 2, 2023
1st room was crawling with ants. They moved us into another room. The room was dated poor decor, bed was uncomfortable the bedding was terrible.
Never a 4 star hotel
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Stayed in Jul 2023
Family
5 review
Amazing
Posted on Jul 21, 2023
Amazing price for this huge hotel in an excellent location. Nothing provided but two bottles of water and toiletries, but for this price we are cool with it.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Feb 2024
Friends
23 review
Very Good
Posted on Feb 24, 2024
Amazing pool friend staff cold breakfast
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
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