Basma Hotel Aswan

We arrived at noon, Check-in was at 14:00, understandable...........We waited till 14:30 to get into our twin-bedroom (even though we booked a double bedroom as a married couple) , no idea why a room would take more than 2 hours to clean up, especially that once we got into our room the floor was completely dusty and we realized that the room service workers just do a casual floor sweep while they are wearing their shoes so it was completely pointless. The bathroom was empty, literally no toiletries, when we called the reception for slippers the gentleman on the phone said the hotel doesn't have or provide slippers, HOWEVER we asked the room service lady and she immediately got us 2 pairs of hotel slippers with the hotel logo, and a lot of bathroom toiletries. So we were confused why would the gentleman on the reception would lie and say the hotel doesn't provide slippers. We gave an extra tip to the room service workers to clean the floor again. The hotel is in a good spot, with nice breakfast and nice view over the Nile, a nice swimming pool. The ladies at the reception were polite and friendly, however, the service could definitely need some improvement. Oh, and we could barely sleep at night due to some really loud speakerphone sounds like rituals or religious ceremony all night.

This hotel is about 45min from the airport... the view and pools are beautiful. However, this hotel is very very very old. The bathrooms are old and shabby. Even the lift, it closed on me!!! lol But the staff are very polite and helpful... one thing both good and bad... they are able to make to-go breakfast packs for those that are going on tours.. which is very helpful if you have paid for breakfast, however the rolls weren't fresh.

It is good.