followmetoeatandplay
June 28, 2023
The hotel I stayed in Athens was simply fufufu 🚁! When I was choosing a hotel online before departure, I saw that this hotel was newly opened in 2023. From the photos, the hotel is well-lit and clean. A few reviews are not too bad. It is only 1-2 minutes away from Athens Omonoia Station. It's so convenient, so I booked a room for 4 nights.
It was okay when I checked in on the first night. The hotel lobby feels spacious, and there is a bar at the end full of wine and a large coffee machine. The corridor on the room floor seems to be incompletely decorated, and there are confiscated wires hanging from the ceiling. But it doesn't affect me too much. The room is quite big, you can open 2 large suitcases at the same time🧳, and it is clean. There is plenty of air conditioning. The bathroom 🛀 provides small bottles of shampoo, conditioner, liquid soap, and soap 🧼. Although the waiting time is long, there is hot water supply. However, the water pressure of the shower 🚿 is very weak. When you take a shower, the water will only flow along the arm and cannot be washed at all. Fortunately, there is another shower on the ceiling. With that, at least the water can be washed on the body, but it is still too weak to wash away even a hair on the body.
The second night experienced a lot of problems! After 10 o'clock in the evening, the air conditioner in the room was broken. Since the telephone in the room is the home type, there is no switch to call the reception, so we went to the reception to inform the staff. They asked us to go back to the room and wait. Wait, wait... After half an hour, no one showed up. We went back to the reception to ask again, the staff actually said that it was so late and couldn't arrange a technician inspection, and they didn't consider changing our room. After complaining, a staff member who looked like a manager went to our room to confirm whether the air conditioner was broken before arranging to transfer us. Waiting and waiting again... Calling us to get the room card to the reception, and exchange another room card with them. It's your fault, didn't you take our room to express your apology? And I think I have to check the other room before changing rooms!
Fortunately, I was determined to check first. Found the new room Do not disturb lights on, knock on the door, there are voices. When I was about to leave, my husband tried to tap a card, and then I heard a lady screaming in the room! 😱So we went to the reception again, and they found out that the room was already occupied after a round of inspection. It was finally arranged for us to go to another room, the air conditioner was working fine, and the water pressure was a little bit better than the first room. The room is also larger than the original one, and there is an extra terrace, which should be upgraded.
In addition, I also found that the whole floor of the second floor is still under construction🚧, it is dark, there are decoration masters coming in and out, and some shelves are placed in the corridor.
There are many types of breakfast, but it is the same food every day. There is no one to clear the dishes on the countertops during peak hours, and there are not enough people to replenish food. The hotel elevator 🛗 is so small, it is difficult for guests on the lower floors to squeeze in during busy hours, and they have to take the stairs.
After the criticism is over, there are a few places to praise. The staff in the afternoon hours are more polite. Ask them where they recommend buying souvenirs. They were all very enthusiastic about introductions. There is a department store called Hondos Center near the hotel, which sells things much cheaper than other stores in the market. We bought a lot of hand cream and soap made in Greece 🇬🇷 as souvenirs there. There is a shop across the road from the hotel that claims to sell the most traditional Greek cheese in Athens, so it is worth a try. There is also a check out that will leave at 5:00 in the morning, and the hotel has prepared a bag of breakfast for us to take away.
All in all, I really don't understand why this hotel has 4 stars. Should only be worth 2 stars.
Original TextTranslation provided by Google