1. At the entrance of the hotel, there is no check-in guide. Ringed the doorbell and waited half an hour for no response. The platform found the hotel number and contacted the hotel. The answering staff said they didn’t understand, and they needed to call back within five minutes after they knew it. I waited fifteen minutes and received no calls. So, I called the platform and planned to cancel the order. The platform said that it needs to contact the hotel before replying to me. While waiting for a reply, I looked at my phone and found a text message with the password for the door and room. So, I tried the password of the door carefully, and the door opened, and I entered in fear. When I reached the room on the second floor, I entered the password and entered. I thought it was already a lot of trouble, so forget it. As soon as I entered, I found that the whole room was very different from the picture description. And when I sat on the sofa, I found that the sofa had collapsed. I had no choice but to call the hotel to cancel the order. The hotel said yes and asked me to call the platform to cancel. The platform said to confirm the situation with the hotel. At the same time, we also booked a new hotel and went to the new hotel. Later, the platform said that the hotel did not agree to cancel the order. But we are already on our way to the new hotel and don't plan to go back. After several rounds of negotiations with the platform, there was no way to cancel the order in the end. I just asked the platform to re-examine the hotel's qualifications. After all, the hotel listed on the platform as a four-star standard, but actually sold 0-star services.
2. Supplement other details: 2.1 Because of the taxi navigation problem, I got off the car early and walked to the hotel for a while, and found that there were some riot police on the road from time to time, and the surrounding environment was also very bad. 2.2 While waiting at the door, I saw a homeless man dig out a pair of pants from the garbage dump next to the hotel door, took off his pants and put on...
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