Embassy Suites by Hilton Austin Arboretum
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Austin
Embassy Suites by Hilton Austin Arboretum
Health Protected
9505 Stonelake Blvd, Austin, Texas 78759, United States
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With a stay at Embassy Suites by Hilton Austin Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus. This hotel is 5.8 mi (9.4 km) from Main Event Entertainment and 8.7 mi (14 km) from University of Texas at Austin.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 103 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingBarTennis CourtBowling AlleyRestaurantMeeting RoomMulti-Function RoomLuggage Storage
All Amenities
Surroundings
Airport: Austin–Bergstrom International Airport
(29.1 km)
Train: Austin Amtrak Station
(15.3 km)
Landmarks: Sandbox VR
(2.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
2 Room Suite-2 Double Beds-Nonsmoking
2 Double bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
9
Two-Room Premium King Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
7
2 Room Corner Premium Suite-1 King Bed
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Phone Accessibility for People with Hearing Loss
Closed Captioning for TV
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8
1 Kg Premium Ste Mobility/Hearing Access 3x3 Sh
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Phone Accessibility for People with Hearing Loss
Check Availability
5
1 King 1 Bdrm Mobility Access W/Tub No Smok
1 King bed
Has window
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Check Availability
8
2 ROOM SUITE-PURE WELLNESS-1 KING BED
1 King bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
7
Two-Room King Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
7
Premium Two-Room Suite with Two Double Beds - Non-Smoking
2 Double bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
5
King Suite Mobility/Hearing Accessible - Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
8
King Corner Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
6
One-Bedroom Corner Suite - Mobility Accessible with Tub
2 Double bed
Has window
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Private Toilet
Hair Conditioner
Check Availability
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Guest Reviews(103)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Guest User
February 3, 2023
This is my go to when I want to stay in NW Austin. Plenty of free parking in hotel lot. Easy friendly check in. Drink coupons for free happy hour! Beautiful indoor atrium. Elevators could be a little faster or they need to always run both. Rooms are spacious and have a separate living area , kitchenette with small refrigerator, coffee service, and microwave. Bathtubs need some TLC attention or need to be replaced with walk-in showers. Terrific complimentary made to order breakfast is my favorite in Austin. This is my home away from home.
Nancy
February 11, 2024
This is our go-to hotel when we visit family in Austin because of convenience and location. Great breakfast buffet in the mornings, and although an older hotel, the rooms are clean. The stay this time was great except for one small detail...only one of the elevators worked, and it was terribly slow. Minor detail...unless you need to be somewhere.
Ashlee
February 11, 2024
The staff is super friendly and informative. The facility is clean but need to be updated. Only one elevator was working but it is super slow and the hot tub wasn’t working either. I wish the bathroom was updated as well. However I thought it was a good deal, friendly staff and clean facilities.
Dawn
February 7, 2024
VERY OUTDATED!! Room was not clean missing items in room. Unstaffed and while staff was nice did not acknowledge issues. Bed was comfortable. Air conditioners are so loud in room it smells musty. Stained furniture. The best thing about breakfast was omelette station. However day two food ordered and never brought to our table so we left. The other food was semi hot. Everyone who works there was very nice. We had four people in our room only 2 towels and 1 was cloth. I asked for another room because this one was missing minibar that was paid for and it looked like the room was still in process of being cleaned and stocked. I was told there are no rooms available to switch us. I had to ask three times for mini bar items. We asked for towels again as well. Pool and hot tub were disgusting. They both had a dirty fill you could clearly see. This hotel needs a major deep clean and remodel. If not a remodel a deep clean and more upkeep. One elevator broken and one that was so slow it barely moves. This is the worst Embassy we have ever stayed at.
Nicholas
February 6, 2024
Rooms were very clean and well kept. However broken elevator, nasty pool and hot tub was cold. Breakfast and happy hour was nice though.
Lettia
February 5, 2024
Jordan was so friendly when we arrived. He made us feel welcomed. The hotel was clean and smelled fresh. The breakfast was great. The only thing I can say negative about our stay was the elevator was very slow and there was only one working.
Verified traveler
February 3, 2024
First room was musty and didn't seem clean.
There was no cold water in the shower the following morning so it was challenging to take shower w/o burning my self.
Ask for a new room which I didn't get until that evening staff seem to concern about the state of thing and didn't really bother to apologize even though I am guessing they new about the problems with the rrom.
Cathleen
January 15, 2024
This property has not been updated in a long time and is showing its age. The staff was friendly although they appeared understaffed often especially in the housekeeping department. That being said, the property is in a good location and there are a lot of food and activities available nearby.
Suzanne
January 15, 2024
Ordered Preferred snack package. It wasn’t in our room upon arrival. Front desk corrected this. Day 2 I had to call again for the snack tray. If I’m paying almost $80 for approx $15 retail value snacks, you best have it in my room and on time! Food options for dinner were just ok. Coffee could be stronger. Breakfast was pretty good. Room and lobby furnishings worn- needs updating. Registered for 3 guests- enough towels for 1 1/2 guests.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1998
- Renovated: 2005
- Number of Rooms: 150
With a stay at Embassy Suites by Hilton Austin Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus. This hotel is 5.8 mi (9.4 km) from Main Event Entertainment and 8.7 mi (14 km) from University of Texas at Austin.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, DJs American Grill, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 1959 square feet (182 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, DJs American Grill, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 1959 square feet (182 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Indoor Swimming Pool
Fitness Room
Public ParkingAdditional charge
Bar
Tennis Court
Bowling Alley
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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