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Posted on Dec 1, 2025
118252****
A very unique and beautiful hotel.
The rooms are spacious with 24-hour underfloor heating (the temperature is adjustable, so you can adjust it to your comfort). The bathroom is also spacious with a separate wet and dry area (though it doesn't have underfloor heating, which is a minor drawback).
The view from the rooms is the most beautiful part; you can take amazing photos just by sitting outside the room, far more beautiful than strolling through Barkhor Street.
The traditional kitchen on the first floor also greatly exceeded my expectations. The food was exquisite, and the service was top-notch; it would be a popular restaurant even in a first-tier coastal city.
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Price per night from:NZD 100
Posted on May 28, 2026
Guest UserThe hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard.
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Price per night from:NZD 196
Posted on Aug 5, 2026|Guestroom (Double Bed)
Guest UserAs soon as I entered the door, the young lady at the front desk enthusiastically presented Hada. Many wooden furniture in the room were very warm and tuned. The roof could see the Potala Palace. Although there was no breakfast, there were many snacks in the room. It was also cheap and affordable to return home with milk slices and barley at your own expense. I found it delicious when I returned home. Let Miss Sister help send it again, hahahaha
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Price per night from:NZD 108
Posted on Sep 1, 2026|No View Peaceful Sleep Double Bed Room (Smart Bathroom)
Guest UserWe came to Lhasa for the first time, took the airport bus to the Potala Palace terminal, took 2 large boxes to communicate with the hotel one day in advance, sent a driver to pick us up, and also helped us carry our luggage, very touched, the front desk clerk warmly received, sent Rhodiola tea, We also sent us white fungus soup and roast sweet potatoes, guided the diffuse oxygen of the room, clean and tidy, rich breakfast with rice noodles, etc., we want to drink hot milk, the waiter takes the initiative to heat it very warm, there is also an observation deck on the sixth floor to see the Potala Palace, I will recommend friends to stay
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Price per night from:NZD 100
Posted on Sep 6, 2026|Deluxe Double Bed Room with Oxygen Supply – Panoramic Garden and Mountain View
Anonymous UserDuring my stay at the Shangri-La Hotel in Lhasa, I met a true guardian who brightened my trip with his sincerity and professionalism – our butler, Robert Xiang Hongwei. With every proactive greeting and meticulous action, he transformed the phrase “feeling at home” into a heartwarming reality. The best service is when guests forget they are being “served.” With Robert, I witnessed the pinnacle of hotel service: not making guests feel deliberately “cared for,” but rather, through natural kindness, having every need met silently. His every initiative, every “Okay, I’ll arrange it for you right away,” conveyed the same message: Here, you don't have to be a “guest,” just be “yourself.” The Shangri-La Hotel shines because of employees like him, and the industry is warmed by professionals like him. May this subtle light illuminate the journeys of more people, making every arrival a reunion worth looking forward to. I will definitely choose Shangri-La Hotel again for my next stay!
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Price per night from:NZD 216
Posted on Aug 1, 2025
Xiaohua1111
The Tibetan-style rooms were rustic yet stylish, quite quiet at night, and the rooms were clean and tidy. The courtyard was beautiful, and there was live music in the evening. I had beef hot pot here, which was delicious, and also afternoon tea with fried potatoes and ice cream, all very tasty. The receptionist upgraded me to an oxygen-equipped room because I booked three rooms, one of which didn't have late check-out service. After explaining to the receptionist, she also helped me with late check-out for that room, which I was very grateful for! There were ******* costume photoshoots in the courtyard, and I had a set taken there. The makeup and styling were excellent; you could communicate your needs, the makeup artist was very patient, and the photographer was also very skilled. Taking photos in the courtyard had a special feel to it. I recommend this hotel.
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Price per night from:NZD 66
Posted on May 17, 2026
Guest UserThis homestay really exceeded expectations, the decoration style is elegant and beautiful, the facilities are complete, and the bedding is soft and sleeps particularly peaceful. The surrounding environment is quiet and comfortable, and it is particularly healing from the hustle and bustle. The landlord is kind and easy-going, and the answer is very intimate. The living experience is full. It is really worth everyone to stay!
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Price per night from:NZD 50
Posted on May 4, 2024
Guest User
The room is so big
Clean and hygienic
The front desk service is very polite
There are souvenirs available for purchase in the lobby. The price is reasonable and cheaper than at the airport.
It's just a bit far from Baguo Street. You have to take a taxi. Everything else is satisfactory.
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Price per night from:NZD 92
Posted on Jul 2, 2026|Bed In Guestroom - 8-Person Occupancy (Room Rate Calculated Per Person, Females Only)
Guest User客棧氛圍很好,交友很方便,設有公共區域,休閑區,還有那個讀書看書區,大家可以一起聊天拼飯,約着逛景點,獨自旅行也不孤單嗯,客棧價格實惠,多人間床位價格很親民,背包客,學生,窮遊都可以過來這裏,房間裏設施很齊全,有吹風機,製氧機,加濕器,還有洗衣房,工作人員服務很好,衞生也很好!
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Price per night from:NZD 14
Posted on Jun 30, 2026|Affordable Double Bed Room with Oxygen Supply
Guest User1. The room was clean and tidy, fully equipped, and the bedding was soft and comfortable. The front desk staff were warm and attentive, check-in was quick, the location was convenient, and the price was excellent. I would definitely choose this place again next time! Mr. Sang, the front desk staff member, had a very good service attitude.
2. The overall experience exceeded expectations. The cleanliness was excellent, the public areas were clean and odor-free, the staff were kind and considerate, the soundproofing was good, and the environment was quiet. Highly recommended!
3. Excellent location, convenient for dining and shopping nearby, the room had good natural light, toiletries were complete, the service was meticulous and patient, the stay was perfect, and I would definitely stay here again.
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Price per night from:NZD 102