Luxury Hotels in Lhasa

"I bought a pre-sale package on Ctrip, and the front desk ended up upgrading me to an executive suite on the second floor. Although the hotel isn't brand new, the decor is still quite good – it feels substantial and elegant. The breakfast spread was excellent, and the two-person set menu at Shang Palace was also delicious. Ms. Guo at the front desk was particularly attentive and thoughtful; she made me feel right at home from check-in to check-out. With great facilities, food, and service, the Shangri-La Hotel Lhasa is truly good value for money."

"For this trip, we planned stays at The Ritz-Carlton, Chengdu, Songtsam Namcha Barwa, Songtsam Bome, Songtsam Basong Tso, Songtsam Linka Lhasa, and The St. Regis Lhasa. Personally, The St. Regis Lhasa was the most satisfying hotel of our entire journey. While The St. Regis Lhasa is located in a bustling urban area without spectacular views, its convenience, excellent facilities, and overall service truly set it apart. Without a doubt, the St. Regis will be my top choice for future visits to Lhasa, no question about it!"

"The hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard."

"My stay at the InterContinental Lhasa Paradise was an exceptional experience from start to finish. What truly left a lasting impression and deeply moved me was the incredibly thoughtful, warm, and professional service provided by our butler, Dekyi (Nancy). She completely redefined my perception of high-end hotel service, making us feel incredibly warm and cared for in the high-altitude environment of the ******* Plateau. Even before our official check-in, Dekyi proactively reached out to us with thoughtful communication, meticulously inquiring about our travel times and specific needs for our stay. Given the unique challenges of Lhasa's high altitude, she patiently provided essential advice on traveling, rest, and diet for high-altitude environments. She even adjusted our room's equipment and prepared oxygen facilities in advance, tailored to our situation, to help prevent altitude sickness. By pre-arranging every check-in detail, she ensured we felt completely reassured and cared for even before we arrived. Upon arrival and during our stay, Dekyi's service continued to be meticulous and attentive in every detail. She was gentle and sincere in her demeanor, yet efficient and reliable in her actions, patiently following up on our experience throughout. She regularly checked on our well-being and meticulously answered all our questions about sightseeing and dining. Whenever we had a request, she was always there to respond immediately and resolve it efficiently and properly. Her service was just right—never intrusive, yet always comprehensive, balancing professionalism with warmth. In the unfamiliar high-altitude environment, Dekyi, with her twelve years of dedication and passion, provided care that felt like family. There was no perfunctory, by-the-book service, only genuine effort. Every single detail showcased the professional caliber of a high-end butler. I truly commend Dekyi (Nancy) for her outstanding service! It's because of dedicated, responsible, and warmly enthusiastic staff like her that our stay on the ******* Plateau was so exceptionally fulfilling and heartwarming. The next time I come to Lhasa, the InterContinental Lhasa Paradise will still be my first choice, and I will definitely be looking for Butler Dekyi again!"

"Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!"

"The hotel was absolutely amazing. I arrived around 8 PM, and they immediately offered me sweet tea and asked me to sit down and rest. The hotel staff had already checked me in. The air conditioning and oxygen generator were already on in the room, and the white fungus porridge on the table was at the perfect temperature. The overall facilities were excellent, the shower gel smelled wonderful, and the room was very clean. The kettle boiled water quickly, and the service was great. The only downside was the TV; it could be upgraded. The breakfast was delicious, especially the rice noodles—I ate two bowls! The chicken sausage was also excellent; many dishes featured beef and chicken, which are suitable for ethnic minorities, which was a big plus. The stir-fried ******* noodles were delicious, and the yogurt was also very good. However, the toppings were just average, and the honey was a little too sweet. But overall, it was fantastic. They first poured me a cup of tea, then I asked for hot milk, and they even prepared hot coffee for me – very thoughtful. The next morning, I had to catch a flight at 7 am, so I asked the hotel if they could prepare breakfast, and they thoughtfully provided bread, water, and milk. The hotel offered a choice between afternoon tea and evening drinks; I chose the drinks because I was busy in the afternoon and didn't go for the afternoon tea, but the drinks were truly amazing and delicious. Just look at the pictures! They gave me a gin and tonic, the orange one was Blood and Sand, the one with cucumber was Moscow Mule, and the red wine was Sangria. That was my order. The Blood and Sand and Sangria were very good (I recommend drinking the Sangria last). I also left an unused oxygen cylinder for you."

"I came to Lhasa backpacking alone, initially planning to rough it in a hostel for a few nights. But then a friend practically forced me to try this Hilton, saying 'you'll know once you stay here.' And okay, I admit, I'm completely hooked! The service was incredibly good. They proactively said, 'Let me arrange a comfortable yet affordable room for you,' and even hand-wrote a 'Lhasa guide' – telling me where to find the cheapest sweet tea, which monasteries have free entry, and which bus routes offer the best scenic views. The most touching moment was when I came back drenched from the rain one day. Immediately, someone brought me a bowl of hot herbal tea and a blanket, saying, 'Don't catch a cold, getting sick at high altitude is a hassle.' This kind of genuine care is something you might not even find in a five-star hotel. The value for money was surprisingly good. Honestly, I expected a Hilton to cost at least several hundred, but the price I booked was much lower than I anticipated, even more cost-effective than some private rooms in hostels. The room was clean and spacious, with oxygen supply and a humidifier, ensuring a really sound sleep at night. While breakfast wasn't a lavish buffet, it offered plenty of tsampa, butter tea, and boiled eggs, enough to keep me full until the afternoon, saving me lunch money. There's a bus stop right outside the hotel, and getting to the Potala Palace or Jokhang Temple costs just one yuan, making transportation costs almost negligible. After this stay, I feel like I hit the jackpot. Not just because it was affordable, but because of the unreserved kindness from the ******* people. Next time I visit Tibet, I won't hesitate – I'm definitely staying here again! 🙏🎒"

"The overall hotel experience is very good! The room is equipped with diffuse oxygen inhalation + nasal oxygen inhalation two oxygen supply methods, high-reverse stay is very safe. The breakfast is rich in variety, there are many choices, and the food is very satisfying. The location is convenient, it is very convenient to order takeaway, and the delivery is smooth. The front desk service was warm and thoughtful, and the response was very fast. This time I deliberately walked for 2 hours to see Guru Lacuo. The scenery was beautiful and it was very worth it. The overall stay is comfortable, it is recommended to travel here!"

"Songtsam was my first choice for my trip to Lhasa with my mother. The service was absolutely fantastic! A special thank you to Ms. Quji and Ms. Geji at the front desk for their attentive service! They responded to almost all our requests immediately, and the emotional support they provided was incredibly high; it felt like coming home. The room layout was spacious, more like a one-bedroom apartment. The toiletries were their own brand, but the toiletries could be upgraded to a more comfortable brand. The breakfast was excellent, with *******, Chinese, and Western options available. I'll definitely be going to Lhasa again in May or June, and I'll choose Songtsam again!"

"The environment is very good and the service is great. I will choose it again next time I go. Before arriving, I will call in advance to inquire about the check-in time, turn on the humidifier and offerings in advance, and ask about my physical condition when I arrive at the hotel. There is a tea garden in the sun room. The food in the teahouse and restaurant is also good. I like the stone pot chicken very much. It tastes authentic and delicious."