Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 17, 2026
Guest UserThis homestay really exceeded expectations, the decoration style is elegant and beautiful, the facilities are complete, and the bedding is soft and sleeps particularly peaceful. The surrounding environment is quiet and comfortable, and it is particularly healing from the hustle and bustle. The landlord is kind and easy-going, and the answer is very intimate. The living experience is full. It is really worth everyone to stay!
Show more
Price per night from:€26
Posted on Apr 24, 2026
YANG SONGNAN
The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience.
Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded.
Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead.
Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later.
The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention.
During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance.
It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.
Show more
Price per night from:€59
Posted on Aug 15, 2026|Selected Leisure Room - Street-View (Double Bed) (Sofa)
Guest User
I found this hotel on a ranking list. All the other hotels were over a thousand, so this one seemed reasonably priced. It was raining when we arrived, and the front desk staff came out to greet us. The security guard even helped us park across the street, which was very thoughtful service.
Once we got into the room, I noticed we could only see a tiny bit of Potala Palace. I thought to myself, 'This is it? For 800? The owner must have paid for promotion.' My husband went downstairs because I was a bit hungry and asked the security guard where he could get me some instant noodles. The security guard went and got them himself. When we checked out, they helped us take our luggage to the parking lot across the street. The service truly gets full marks.
The coffee at breakfast was amazing, it was freshly made, not from the usual self-service machine. Full marks for that too. Next time I'm in Ngari, I'll definitely stay here again.
Show more
Price per night from:€50
Posted on Jun 24, 2026
Guest UserExcellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!
Show more
Price per night from:€69
Posted on Feb 18, 2026
Guest User
It's close to Guo Street, making transportation very convenient. The only downside is that the oxygen supply wasn't as good as I expected; I woke up in the middle of the night with a headache.
Show more
Price per night from:€51
Posted on Jun 15, 2026
XiaojingerdegushiMany people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender.
Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it.
My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work!
The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.
Show more
Price per night from:€154
Posted on May 4, 2024
Guest User
The room is so big
Clean and hygienic
The front desk service is very polite
There are souvenirs available for purchase in the lobby. The price is reasonable and cheaper than at the airport.
It's just a bit far from Baguo Street. You have to take a taxi. Everything else is satisfactory.
Show more
Price per night from:€36
Posted on Jun 16, 2026|Bed In Guestroom - 8-Person Occupancy (Room Rate Calculated Per Person, Females Only)
BhavanacaresDetailed & Social (Great for backpackers looking for a vibrant vibe)
Title: Incredible community vibe and the best dorm experience in Lhasa!
”I spent 3 days in one of the shared dorms here, and it was easily one of the highlights of my time in Lhasa. The dorm rooms are incredibly clean, tidy, and well-organized, with sturdy bunks and enough space so you never feel cramped. The social energy in the main lobbyist is unmatched—it is so easy to grab a drink, strike up a conversation, and find travel buddies to split tour costs or explore the city with. They even had local singing and ******* dance performances right in the common area, so which was amazing to experience. To top it off, the hostel has a sweet resident cat who loves to hang out. If you’re a solo traveler looking for a comfortable dorm with a true community feel, this is the spot.” Barkhor bazaar (30 min walk/ small bus ride away) and Nice place to run 5 mins away by the riverside
Show more
Price per night from:€7
Posted on May 14, 2026|2-bed Room
boluochengziHonestly, it was much better than I expected! The room was quite spacious and clean, which made me feel really comfortable. The price was also very reasonable. The front desk lady was excellent and very welcoming. I'll definitely stay here again next time I'm in town.
Show more
Price per night from:€33
Posted on Apr 30, 2024|Boutique 2-bed Room
Guest UserThe hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel.
The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage.
The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app.
There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.
Show more
Price per night from:€21