Lhasa Hotels with Parking

The hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard.

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

This homestay really exceeded expectations, the decoration style is elegant and beautiful, the facilities are complete, and the bedding is soft and sleeps particularly peaceful. The surrounding environment is quiet and comfortable, and it is particularly healing from the hustle and bustle. The landlord is kind and easy-going, and the answer is very intimate. The living experience is full. It is really worth everyone to stay!

Very satisfied with everything, the best is the customer service, always answer all questions. Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen. There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning. Everything was cured by the warm customer service.

Honestly, it was much better than I expected! The room was quite spacious and clean, which made me feel really comfortable. The price was also very reasonable. The front desk lady was excellent and very welcoming. I'll definitely stay here again next time I'm in town.

Detailed & Social (Great for backpackers looking for a vibrant vibe) Title: Incredible community vibe and the best dorm experience in Lhasa! ”I spent 3 days in one of the shared dorms here, and it was easily one of the highlights of my time in Lhasa. The dorm rooms are incredibly clean, tidy, and well-organized, with sturdy bunks and enough space so you never feel cramped. The social energy in the main lobbyist is unmatched—it is so easy to grab a drink, strike up a conversation, and find travel buddies to split tour costs or explore the city with. They even had local singing and ******* dance performances right in the common area, so which was amazing to experience. To top it off, the hostel has a sweet resident cat who loves to hang out. If you’re a solo traveler looking for a comfortable dorm with a true community feel, this is the spot.” Barkhor bazaar (30 min walk/ small bus ride away) and Nice place to run 5 mins away by the riverside

Honestly, it's absolutely fantastic. Especially the rooftop night view. There's a Labrador at the hotel who's 'on duty' – basically, he plays with guests. The owner is really kind; he adopted a stray puppy and treated its leg injury. He also gave us tips on what to look out for when buying yak jerky.

It's a standard four-star hotel, both in terms of facilities and amenities. The room was newly renovated and the facilities were decent. The breakfast, however, was really disappointing. I booked a night because it's close to Norbulingka, but actually, due to the hotel's location, it's a 10-20 minute walk from the entrance. Since I needed to conserve my energy at high altitude, I ended up taking a taxi round trip.

An old hotel with friendly service. The facilities are a little old, but it is clean and tidy. The price is not high. I stayed for three consecutive days and it is very cost-effective!