4-Star Hotels in Lhasa

Since our rental car couldn't be dropped off at the airport, we urgently contacted the hotel for an airport pick-up before our flight. To our surprise, it was a Lexus! The driver was already waiting for us at the airport and warmly presented us with a Hada (a traditional ******* scarf). The hotel itself has a very distinct ******* character, and you can see mountain views from across the street. Our room number was also super charming! They provide medical-grade Yuyue oxygen concentrators, which were very effective in alleviating altitude sickness on our first day. After a good night's sleep, my headache was gone the next morning. Breakfast was plentiful, featuring ******* noodles, sweet tea, yak butter tea, and tsampa. The staff patiently taught our child how to prepare them. There were also quite a few foreign guests staying at the hotel. I highly recommend it! Additionally, there's a Northeast Chinese restaurant (now converted into a bar) nearby that's very authentic; we ended up eating there two nights in a row.

A very unique and beautiful hotel. The rooms are spacious with 24-hour underfloor heating (the temperature is adjustable, so you can adjust it to your comfort). The bathroom is also spacious with a separate wet and dry area (though it doesn't have underfloor heating, which is a minor drawback). The view from the rooms is the most beautiful part; you can take amazing photos just by sitting outside the room, far more beautiful than strolling through Barkhor Street. The traditional kitchen on the first floor also greatly exceeded my expectations. The food was exquisite, and the service was top-notch; it would be a popular restaurant even in a first-tier coastal city.

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

When I first arrived in Lhasa, I stayed at Jicai, primarily because of its cleanliness and its proximity to the Potala Palace and Barkhor Street. My experience after checking in was excellent. After my trip to Nyingchi and Mêdog, I booked Jicai again. If you experience altitude sickness, the lobby provides an oxygen concentrator, and the rooms even have diffused oxygen supply. I had wanted to try breakfast in Lhasa, so on my last day, I bought the hotel's breakfast and discovered their noodles (fen) are really good. I regretted not booking a room with breakfast included. If you're still debating whether to book breakfast, my advice is to go for it if you like sour and spicy noodles, because their breakfast noodles are delicious. Delicious, delicious! Front desk service was good, and honestly, Jicai offers great value for money. Highly recommended.

I chose Phuntsok Kangsang Hotel based on a friend's recommendation. At an altitude of over 4,000 meters, I unexpectedly found a warmth that felt just like home. The staff were enthusiastic, attentive, patient, and considerate, doing their best to meet our reasonable requests. The meals offered a wide variety, and a breathtaking view unfolded right outside our window. The room was clean and comfortable, with a subtle, pleasant fragrance lingering in the air.

I really loved the hotel's courtyard; its architecture has a very exotic feel. Sitting in the courtyard in the afternoon, leisurely sipping a pot of sweet tea, was incredibly relaxing. It's a rare oasis of peace and quiet amidst the bustling streets, perfect for unwinding. The rooftop cafe offers views of the Potala Palace, and guests can go up for free to visit and take photos. The hotel is conveniently located near the entrance of Barkhor Street. It's just a few minutes' walk to Liukai Fruit Store after a taxi ride. It was very convenient to explore Barkhor Street on foot every day. The ******* noodles for breakfast were delicious, and there was plenty of fruit. Afternoon tea also included a complimentary pot of sweet tea. The room came with a nasal oxygen concentrator, which was a thoughtful touch. My only minor complaint, personally, was that the room felt a bit small and the soundproofing wasn't great. Because of this, I didn't spend much time in the room other than sleeping, preferring to relax in the courtyard. Finally, a big thank you to Ms. Zhaxi Lam for her thoughtful and heartwarming service.

It's close to Guo Street, making transportation very convenient. The only downside is that the oxygen supply wasn't as good as I expected; I woke up in the middle of the night with a headache.

Honestly, it was much better than I expected! The room was quite spacious and clean, which made me feel really comfortable. The price was also very reasonable. The front desk lady was excellent and very welcoming. I'll definitely stay here again next time I'm in town.

The room facilities were excellent, and free oxygen was provided at 8:00 PM. The breakfast had a wide variety of options and tasted quite good. The lobby reception staff were very helpful. The hotel's location was good, and taxis were readily available. It also had a courtyard, small garden, and pond, making for a beautiful environment. Thank you!

The hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel. The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage. The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app. There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.