Lhasa Hotels with Breakfast

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

The hotel is absolutely beautiful, with a lobby that truly captures the local essence and boasts a fantastic design. After checking in, I honestly just wanted to stay in and not even go out! Riri at the front desk was incredibly thoughtful. Since I arrived on an early flight before check-in time, she upgraded my room so I could settle in smoothly. A butler delivered my luggage to the room and even asked if the temperature was comfortable and if I needed the oxygen machine turned on! The room was very cozy. After resting for a bit, I went out to explore, and later at 9 PM, I watched the Potala Palace and the sunset from the Tubo Bar on the 6th floor. When I returned, fresh fruit and yogurt were already waiting on the table! I couldn't stay longer as I was heading to Ngari, but I'll definitely be back to stay here for a couple more days!

This hotel is steeped in history! It's the former site of the Nepalese Consulate, a 400-year-old ancient building that now houses the Gesar Gyalpo Museum. Guests get free entry, offering an immersive experience of ******* culture. Plus, your photos will naturally have a vintage filter. And the courtyard? The atmosphere is simply divine, a photographer's dream! The courtyard's ambiance is incredible! With blue skies, white clouds, and beautifully carved beams and painted pillars, every photo you take looks amazing. Relax in the courtyard and order a sweet tea, juice, or coffee to enjoy a leisurely afternoon tea. Paired with authentic yak yogurt and cheese dregs, your taste buds will experience the unique flavors of the plateau. 🎁 Must-Enjoy Guest Perks: ✅ Free ******* attire experience (10:30-22:30), can be worn out to explore the ancient city. ✅ 10 complimentary retouched photos from a courtyard photoshoot (makeup and styling at your own expense). ✅ Free entry to the Gesar Gyalpo Museum. ✅ High-altitude amenity gift pack in your room: face masks, hair essential oil, makeup remover wipes, wet wipes. ✅ Free sweet tea in the courtyard. 📍 Prime Location: Right on the Barkhor Street Kora (pilgrim's circuit), just a 3-minute walk to Jokhang Temple. Super convenient for getting around. It's incredibly photogenic, perfect for transition video check-ins, the service is thoughtful, and the experience is top-notch. If you're coming to Lhasa, this is the place to choose!

The room is so big Clean and hygienic The front desk service is very polite There are souvenirs available for purchase in the lobby. The price is reasonable and cheaper than at the airport. It's just a bit far from Baguo Street. You have to take a taxi. Everything else is satisfactory.

I stayed at this hotel from June 5-7 2026. The official check in time is listed at 2 pm. They did not give me access to my room until after 4 pm. Furthermore, laundry is listed as included service and they said their facility was not working and had to send it somewhere else. They charged me a hefty fee. I believe it’s a misnomer for this hotel to call themselves “international” This hotel really only caters to Chinese speaking populations, which is fine and the typical situation in Lhasa, but to be more accurate, the hotel shouldn’t make the claim “international.” That would typically imply better more comprehensive services for people outside of one population and nationality. This hotel is listed as 5 stars in Lhasa. I have traveled to many countries and stayed in many 5 star hotels. According to my experience, this hotel doesn’t measure up to a 5 star standard. Perhaps it did in the past. 5 star hotels typically have much better restaurants and dining options. The room was clean and I had a nice view.

Many people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender. Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it. My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work! The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.

I was a bit worried about picking a bad hotel, but it turns out I had nothing to fear. The room was spacious enough and had great natural light. The bathroom was odor-free, and they provided a full set of toiletries. The price was also very reasonable, making it a great value for money when traveling. The front desk staff were incredibly warm and patient, and very efficient! I'll definitely stay here again on my next business trip.

Bosses and staff were caring with my altitude sickness. Great, friendly and convenient services like laundry for free at the rooftop with a beautiful view on the Potala Palace, helping out with food orders & car pick-ups and drop-offs, various trip arrangements, luggage storage and so on. The hotel has a nice authentic architecture with a big lounge area and cool temperature inside. They have a heating blanket, humidifier and if needed, also oxygen. Located just off the main road which offers quiet sleep at night. Surrounded there are eateries, fruit shops and nice traditional alleys to walk to both well-known and local places. I extended my stay and returned for another night after a trip.

The room facilities were excellent, and free oxygen was provided at 8:00 PM. The breakfast had a wide variety of options and tasted quite good. The lobby reception staff were very helpful. The hotel's location was good, and taxis were readily available. It also had a courtyard, small garden, and pond, making for a beautiful environment. Thank you!

The hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel. The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage. The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app. There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.