Lhasa Hotels with Breakfast

During my stay, I was deeply impressed by the excellent service provided by your hotel's front desk. When checking in, Tina was incredibly warm and patient. Not only did she quickly complete my check-in process, but she also proactively helped me resolve a minor issue with my room assignment, which made me feel greatly respected and welcomed. At check-out, Tina was equally meticulous and thoughtful, proactively double-checking my bill and kindly offering travel advice. Tina demonstrated high professionalism and an excellent service attitude. She not only added wonderful memories to guests' journeys but also established a great image for your hotel. Thank you for cultivating such an outstanding employee.

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

If you're coming to Lhasa and want a hotel with history and atmosphere, look no further than the Gurkha Hotel! This is a 400-year-old historic building, formerly the Nepalese Consulate, and now the Gesar Japo Museum. Stepping inside feels like traveling back in time to old Tibet, completely immersed in ******* culture. 🌿 **The courtyard ambiance is divine!** The Tibetan-style courtyard on the first floor gets amazing sunlight and is lush with greenery, creating an incredible atmosphere! Relax in the courtyard, sip on a special sweet tea, or enjoy some juice or coffee for a leisurely afternoon tea. You might also want to try the local yak yogurt and dried cheese curds – a delicious blend of sweet and milky flavors. ✅ **Amazing perks when you stay!** ▫️ Free use of hotel ******* clothing (10:30 AM - 10:30 PM), which you can wear out to explore Barkhor Street. ▫️ 10 complimentary courtyard travel photos (taken by a partner studio; makeup/premium outfits are an additional charge). ▫️ Free admission to the Gesar Japo Museum. ▫️ Rooms come with a high-altitude amenity kit: face masks, hair oil, makeup remover wipes, and wet wipes – thoughtful details. ▫️ Unlimited free sweet tea in the courtyard. 📍 **Unbeatable location!** Right on Barkhor Street's Kora (pilgrim circuit), just a 3-minute walk to Jokhang Temple. You can easily pop back to the hotel to rest whenever you get tired from exploring. It's perfect for travel photography and creating instant video content. The service is attentive and warm – staying here is definitely the right choice when you're in Lhasa!

Very satisfied with everything, the best is the customer service, always answer all questions. Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen. There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning. Everything was cured by the warm customer service.

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

Many people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender. Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it. My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work! The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.

I was a bit worried about picking a bad hotel, but it turns out I had nothing to fear. The room was spacious enough and had great natural light. The bathroom was odor-free, and they provided a full set of toiletries. The price was also very reasonable, making it a great value for money when traveling. The front desk staff were incredibly warm and patient, and very efficient! I'll definitely stay here again on my next business trip.

After arriving in Lhasa, I realized how much energy you save by staying close to the attractions. This hotel is super convenient for visiting the Potala Palace, Jokhang Temple, and Barkhor Street. We basically walked everywhere, and whenever we got tired, we could just come back to rest. Every evening, we'd go up to the rooftop terrace and sit for a while. It faces the Potala Palace directly, and the night view after the lights come on is absolutely stunning – perfect for taking some great photos. The lobby offers free coffee and tea all day, and the owner even gave us some milk tablets to try. They were incredibly welcoming, chatting with us like old friends. They proactively reminded us about altitude sickness precautions and recommended sightseeing routes based on our schedule. The whole stay was very relaxing.

I checked into the hotel on March 28th. I had severe altitude sickness. I saw a reminder on the Ctrip backend that the hotel would start supplying oxygen at 8pm, so I had to buy a few oxygen cylinders myself. There was a problem with the humidifier in the room. The room attendant came in without saying hello, just filled the humidifier with water and left. There was no minimum courtesy or kind reminder to customers about the instructions. There was no training or assessment on weekdays. At 8 o'clock, there was still no oxygen, and my oxygen cylinder had been used up. I called the front desk and she told me that the oxygen supply would start at 8:30. At 8:30, I called her again and she said the technician had gone to open it. At 8:33, she called again and asked me to wait. I arrived directly at 8:37. I questioned the front desk, but they still didn't feel uneasy. I went to the VIP building of Tibet Hotel as a person with altitude sickness. Many other hotels provide oxygen all day long, but they didn't provide oxygen from 8:30 pm to 7 am the next day, which is very unfriendly. I didn't expect that they didn't provide it during the time period and there was no apology. I had a severe headache from altitude sickness and found the front desk to question them. High-quality service should open oxygen for customers in advance and care about their physical condition. This front desk was arrogant and had no sympathy for the customers. Altitude sickness is very dangerous. I accepted such a cold and ruthless service experience of the VIP building of Tibet Hotel when I was extremely uncomfortable. I will never come again! !

An old hotel with friendly service. The facilities are a little old, but it is clean and tidy. The price is not high. I stayed for three consecutive days and it is very cost-effective!