Lhasa Hotels with Breakfast

The hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard.

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

I am very satisfied with the hotel I chose. I like to experience such a pure Tibetan-style room. There is a spare quilt in the room, which can cover two beds. It is not heavy. I like the circle of seats next to the bed when I enter. It is very comfortable to sit. The ones on the table There is water in the copper vessel, and the whole energy field feels very comfortable. The only thing that bothers me is mosquitoes. I get up every night to fight mosquitoes. The service attitude is also very good. I will choose to stay here again if I have the opportunity.

I really loved the hotel's courtyard; its architecture has a very exotic feel. Sitting in the courtyard in the afternoon, leisurely sipping a pot of sweet tea, was incredibly relaxing. It's a rare oasis of peace and quiet amidst the bustling streets, perfect for unwinding. The rooftop cafe offers views of the Potala Palace, and guests can go up for free to visit and take photos. The hotel is conveniently located near the entrance of Barkhor Street. It's just a few minutes' walk to Liukai Fruit Store after a taxi ride. It was very convenient to explore Barkhor Street on foot every day. The ******* noodles for breakfast were delicious, and there was plenty of fruit. Afternoon tea also included a complimentary pot of sweet tea. The room came with a nasal oxygen concentrator, which was a thoughtful touch. My only minor complaint, personally, was that the room felt a bit small and the soundproofing wasn't great. Because of this, I didn't spend much time in the room other than sleeping, preferring to relax in the courtyard. Finally, a big thank you to Ms. Zhaxi Lam for her thoughtful and heartwarming service.

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

It's close to Guo Street, making transportation very convenient. The only downside is that the oxygen supply wasn't as good as I expected; I woke up in the middle of the night with a headache.

Very satisfied with everything, the best is the customer service, always answer all questions. Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen. There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning. Everything was cured by the warm customer service.

Honestly, it was much better than I expected! The room was quite spacious and clean, which made me feel really comfortable. The price was also very reasonable. The front desk lady was excellent and very welcoming. I'll definitely stay here again next time I'm in town.

Honestly, it's absolutely fantastic. Especially the rooftop night view. There's a Labrador at the hotel who's 'on duty' – basically, he plays with guests. The owner is really kind; he adopted a stray puppy and treated its leg injury. He also gave us tips on what to look out for when buying yak jerky.

An old hotel with friendly service. The facilities are a little old, but it is clean and tidy. The price is not high. I stayed for three consecutive days and it is very cost-effective!