Lhasa Hotels with Breakfast

The hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard.

After returning from Shigatse, I chose the St. Regis Hotel again. My butler, Justin, arranged a courtyard room in the main building for me in advance. The room was more spacious, and the toiletries were Bvlgari. Everything was very comfortable. Thanks to the St. Regis and Justin, my trip to Tibet this time was very pleasant and comfortable.

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

I found this hotel on a ranking list. All the other hotels were over a thousand, so this one seemed reasonably priced. It was raining when we arrived, and the front desk staff came out to greet us. The security guard even helped us park across the street, which was very thoughtful service. Once we got into the room, I noticed we could only see a tiny bit of Potala Palace. I thought to myself, 'This is it? For 800? The owner must have paid for promotion.' My husband went downstairs because I was a bit hungry and asked the security guard where he could get me some instant noodles. The security guard went and got them himself. When we checked out, they helped us take our luggage to the parking lot across the street. The service truly gets full marks. The coffee at breakfast was amazing, it was freshly made, not from the usual self-service machine. Full marks for that too. Next time I'm in Ngari, I'll definitely stay here again.

If you're coming to Lhasa and want a hotel with history and atmosphere, look no further than the Gurkha Hotel! This is a 400-year-old historic building, formerly the Nepalese Consulate, and now the Gesar Japo Museum. Stepping inside feels like traveling back in time to old Tibet, completely immersed in ******* culture. 🌿 **The courtyard ambiance is divine!** The Tibetan-style courtyard on the first floor gets amazing sunlight and is lush with greenery, creating an incredible atmosphere! Relax in the courtyard, sip on a special sweet tea, or enjoy some juice or coffee for a leisurely afternoon tea. You might also want to try the local yak yogurt and dried cheese curds – a delicious blend of sweet and milky flavors. ✅ **Amazing perks when you stay!** ▫️ Free use of hotel ******* clothing (10:30 AM - 10:30 PM), which you can wear out to explore Barkhor Street. ▫️ 10 complimentary courtyard travel photos (taken by a partner studio; makeup/premium outfits are an additional charge). ▫️ Free admission to the Gesar Japo Museum. ▫️ Rooms come with a high-altitude amenity kit: face masks, hair oil, makeup remover wipes, and wet wipes – thoughtful details. ▫️ Unlimited free sweet tea in the courtyard. 📍 **Unbeatable location!** Right on Barkhor Street's Kora (pilgrim circuit), just a 3-minute walk to Jokhang Temple. You can easily pop back to the hotel to rest whenever you get tired from exploring. It's perfect for travel photography and creating instant video content. The service is attentive and warm – staying here is definitely the right choice when you're in Lhasa!

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

It's close to Guo Street, making transportation very convenient. The only downside is that the oxygen supply wasn't as good as I expected; I woke up in the middle of the night with a headache.

Many people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender. Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it. My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work! The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.

The room is so big Clean and hygienic The front desk service is very polite There are souvenirs available for purchase in the lobby. The price is reasonable and cheaper than at the airport. It's just a bit far from Baguo Street. You have to take a taxi. Everything else is satisfactory.

The hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel. The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage. The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app. There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.