Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 29, 2025|Smart Room (Double Bed)
MenhoumianshishenmeThis is my sixth time in Lhasa. I compared several hotels before coming here and chose this hotel based on cost performance and comfort. The hotel did not disappoint me.
First of all, the hotel is in a great location, just across the road from the park behind the Potala Palace. You can see the Potala Palace from the room, and it's only a 10-minute walk away.
The hotel has its own parking lot, which makes parking convenient.
When you walk into the hotel lobby, there are free hot drinks of Rhodiola rosea and ginger tea. After drinking two cups, all the hardships you have experienced along the way to 318 are melted away.
Bai Ma, the receptionist, speaks softly and has a warm attitude. To be honest, the overall service industry in Lhasa is now at a higher level than that in the mainland.
Butlers will deliver guests and luggage to their rooms, and provide complimentary sweet tea and steam eye masks.
The room is equipped with floor heating, oxygen and humidifier, ensuring that tourists from all over the world can feel right at home. The window faces the back of the Potala Palace.
The breakfast in the observation restaurant on the 4th floor is rich and varied, with both meat and vegetarian options, and very little onion, ginger and garlic, taking into account the habits of each guest.
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Price per night from:AU$91
Posted on Apr 9, 2025
Guest UserThe hotel is located in the center of Lhasa, 2-3 kilometers away from the Potala Palace. The road outside the door is a bit congested due to recent road construction. The breakfast is OK, the price/performance ratio is OK, it is worth recommending.
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Price per night from:AU$125
Posted on May 10, 2026
Anonymous User
來拉薩前對比了許久酒店,偶然被網友種草這家,起初看到幾條差評有些猶豫,綜合考量後還是選擇入住,結果超出預期!同行佛系的朋友都特意叮囑我一定要認真寫好評~
位置很方便,步行30分鐘內可達各大核心景區,周邊配套齊全:50米內有公交站,距民航大巴站1.4公里、北郊客運站1公里,酒店還提供免費接送大巴站服務;樓下餐飲、隔壁葯店和大型超市一應俱全,生活出行都很省心。
硬件配置貼心到位:24小時彌散式供氧(機器短暫停機為散熱保護,會自動重啟,無需擔心)、空調、加滿水的加濕器、24小時熱水全都有;電梯需刷卡,私密性與安全性拉滿,大廳和樓道寬敞通風不壓抑,房間實景和圖片基本一致(僅無睡衣),衞生乾淨整潔,細節做得很到位,潔癖、強迫症住得很舒心,能感受到店家的用心。
入住三天門卡全程順暢使用,無需頻繁到前台刷新;早餐口味在線,工作人員和接送師傅服務態度超好,深夜致電前台處理問題,響應迅速、解決利落,體驗感滿分。
唯一小不足:馬桶自動沖水功能不夠智能,有待優化。
整體體驗超棒,推薦來拉薩入住!
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Price per night from:AU$68
Posted on May 6, 2025
Guest User
The room is clean and tidy, the service attitude is friendly, there is a diffuse/nasal oxygen supply facility. If you need nasal oxygen, it is recommended to bring a nasal oxygen tube. If two people need to breathe at the same time, it is recommended to bring a three-way tube. Sometimes there will be midnight snacks.
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Price per night from:AU$87
Posted on Jun 15, 2026
XiaojingerdegushiMany people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender.
Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it.
My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work!
The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.
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Price per night from:AU$253
Posted on Mar 7, 2024
Guest User
Free pick-up service from railway station or civil aviation bus station: will arrive at the station in advance and wait to receive the hotel
Facilities: complete and complete
Hygienic: clean and tidy
Environment: The environment has nothing to say. The room can see the panoramic view of the city and the night view of the Potala Palace. The aisle can see the mountain view.
Service: The service is very good. The young ladies at the front desk are very beautiful. They will also help write Tibetan.
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Price per night from:AU$70
Posted on Mar 19, 2026|Smart Cozy Double Bed Room (Oxygen Diffusion + Smart Guest Control + Heated Floor)
Guest UserThe hotel is conveniently located very close to the Potala Palace. It is also close to the Tibet Museum Robrinka. Convenient to travel, the room is clean and tidy, the bedding is comfortable, the sound insulation effect is good, and the living is very safe. The front desk service is warm and the procedures are fast. The overall environment and facilities are in place. The price is affordable and the price is high. It is highly recommended.
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Price per night from:AU$53
Posted on Mar 28, 2026
Guest User
The room was clean and tidy, the bedding was comfortable, the service was warm and intimate, the location was convenient, the overall experience was great, and it was recommended to stay. Health is in place, sound insulation is good, facilities are complete, the front desk is efficient, cost-effective, I will choose this next time.
The environment is quiet and warm, the details are in place, the living is safe and comfortable, very satisfied.
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Price per night from:AU$55
Posted on Apr 22, 2025|2-bed Room
Guest User🌟In this hotel, every corner reveals carefully arranged details. The room is spacious and bright, and the furniture is warm and comfortable; the bathroom supplies are of high quality, making people feel warm. The front desk staff was warm and thoughtful. They answered our questions professionally and meticulously and provided us with a lot of practical travel suggestions. In addition, the hotel has a superior geographical location, convenient surrounding transportation, and many famous tourist attractions and commercial areas are nearby. Here, we felt the warmth of home and the caring care, which left a deep impression. Highly recommended to all travelers!
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Price per night from:AU$60
Posted on Dec 3, 2024|Superior 2-bed Room
Guest UserIt was during the trial operation when I stayed there. The hotel price was above average even in the off-season. Overall it was good, but there were a lot of problems.
First of all, the floor heating temperature cannot be adjusted. The front desk said that the room temperature can be set by itself, but in fact it can only be set at 21℃22℃, and it cannot be higher. It is very cold after taking a shower and it is easy to catch a cold. The room phone cannot reach the front desk. The drainage of the bathroom in the room I stayed in was problematic, and the drainage was not smooth. After taking a shower, my feet were still soaked in cold water. The carpet in the corridor made it difficult to drag the suitcase with wheels.
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Price per night from:AU$65