Mountain View Hotels in Lhasa

The hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard.

FANTASTIC! Located a little off the beaten track on a side street, this hotel is like stepping into another world, like something out of a fairy tale. The hotel is beautifully and tastefully decorated. Old meets new, as there's an elevator and the room doors can be opened with modern keycards. Another great feature is the heated mattress topper for when it gets really cold. The rooftop terrace offers a fantastic view of the Potala Palace and the surrounding area. The staff are incredibly friendly and helpful! A simple breakfast, including coffee, is also available. All in all: 100% value for money! Keep up the good work and all the best!

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

My stay at Jicai International Hotel (Potala Palace Barkhor Street Branch) during my trip to Lhasa far exceeded my expectations! The location is unbeatable; it's about a ten-minute walk to Potala Palace Square, with Barkhor Street and Jokhang Temple also nearby, making it super convenient to explore the old city. The rooms are equipped with diffused oxygen, which is incredibly helpful for those new to high altitudes, ensuring a peaceful night's sleep and effectively alleviating altitude sickness discomfort. The rooms were clean and tidy, the bedding was comfortable, and the bathroom facilities were top-notch. The front desk manager, Lamu, provided warm and thoughtful service, making check-in efficient. There's also a self-service laundry room, which is very practical for long road trips. The rooftop platform offers distant views of the Potala Palace at night. Overall, it offers great value for money, and I would definitely choose to stay here again on my next visit to Lhasa.

This hotel is absolutely fantastic! Not only is the service excellent, but they also offer laundry assistance, which is a huge bonus. You can even still catch glimpses of the snow-capped mountains from the room, which is incredibly pleasant and comfortable. Breakfast is delicious, and there's a dedicated business area too.

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

This newly opened hotel in Damxung was a lifesaver for a night, especially with its oxygen supply, which kept altitude sickness at bay. The massage chair was an unexpected bonus, making it feel truly like a five-star hotel. The front desk staff were incredibly polite and helped with our luggage as soon as we arrived. The unlimited hot water was a dream! It's super clean too. Room 317 is hands down the best hotel room I've ever stayed in. Plus, they even gave us a souvenir when we checked out. I was almost tempted to ask for more to take home, they were so lovely!

My stay at the InterContinental Lhasa Paradise was an exceptional experience from start to finish. What truly left a lasting impression and deeply moved me was the incredibly thoughtful, warm, and professional service provided by our butler, Dekyi (Nancy). She completely redefined my perception of high-end hotel service, making us feel incredibly warm and cared for in the high-altitude environment of the ******* Plateau. Even before our official check-in, Dekyi proactively reached out to us with thoughtful communication, meticulously inquiring about our travel times and specific needs for our stay. Given the unique challenges of Lhasa's high altitude, she patiently provided essential advice on traveling, rest, and diet for high-altitude environments. She even adjusted our room's equipment and prepared oxygen facilities in advance, tailored to our situation, to help prevent altitude sickness. By pre-arranging every check-in detail, she ensured we felt completely reassured and cared for even before we arrived. Upon arrival and during our stay, Dekyi's service continued to be meticulous and attentive in every detail. She was gentle and sincere in her demeanor, yet efficient and reliable in her actions, patiently following up on our experience throughout. She regularly checked on our well-being and meticulously answered all our questions about sightseeing and dining. Whenever we had a request, she was always there to respond immediately and resolve it efficiently and properly. Her service was just right—never intrusive, yet always comprehensive, balancing professionalism with warmth. In the unfamiliar high-altitude environment, Dekyi, with her twelve years of dedication and passion, provided care that felt like family. There was no perfunctory, by-the-book service, only genuine effort. Every single detail showcased the professional caliber of a high-end butler. I truly commend Dekyi (Nancy) for her outstanding service! It's because of dedicated, responsible, and warmly enthusiastic staff like her that our stay on the ******* Plateau was so exceptionally fulfilling and heartwarming. The next time I come to Lhasa, the InterContinental Lhasa Paradise will still be my first choice, and I will definitely be looking for Butler Dekyi again!

This homestay really exceeded expectations, the decoration style is elegant and beautiful, the facilities are complete, and the bedding is soft and sleeps particularly peaceful. The surrounding environment is quiet and comfortable, and it is particularly healing from the hustle and bustle. The landlord is kind and easy-going, and the answer is very intimate. The living experience is full. It is really worth everyone to stay!

Honestly, it was much better than I expected! The room was quite spacious and clean, which made me feel really comfortable. The price was also very reasonable. The front desk lady was excellent and very welcoming. I'll definitely stay here again next time I'm in town.