Mountain View Hotels in Lhasa

This homestay really exceeded expectations, the decoration style is elegant and beautiful, the facilities are complete, and the bedding is soft and sleeps particularly peaceful. The surrounding environment is quiet and comfortable, and it is particularly healing from the hustle and bustle. The landlord is kind and easy-going, and the answer is very intimate. The living experience is full. It is really worth everyone to stay!

The hotel environment is excellent, and it's very clean and comfortable. I'd definitely have stayed a few more days if I hadn't already booked my flight. The hotel activities are also great. However, I was quite disappointed with the front desk service. We had two rooms in our party, and one of them was upgraded, but we weren't informed. When I called the front desk, the first time they said they were busy with check-ins. The second time I called, they told me the room card was incorrect. A little later, they said it was an upgrade. I'm not sure how credible the front desk's statements are. Then, the next day, when I inquired about the deposit refund, they initially told me the deposit for room 501 had been returned. I told them I paid 1000 for both rooms together, and then they said room 507 hadn't been inspected yet. I'm not sure if the hotel front desk has proper systematic training. I booked for one night, and both explanations from the front desk felt deceptive. I hope the hotel can provide more training for their front desk staff. Although the front desk's actions made me uncomfortable, I'm very satisfied with how the hotel manager handled the situation. He went back and forth several times to resolve it for me and kept apologizing. I would definitely stay at this hotel again when I visit Lhasa next time, but I sincerely hope they can thoroughly and systematically train their front desk staff. After all, it's a high-end hotel, but the front desk's communication style doesn't seem to match that standard.

When I first arrived in Lhasa, I stayed at Jicai, primarily because of its cleanliness and its proximity to the Potala Palace and Barkhor Street. My experience after checking in was excellent. After my trip to Nyingchi and Mêdog, I booked Jicai again. If you experience altitude sickness, the lobby provides an oxygen concentrator, and the rooms even have diffused oxygen supply. I had wanted to try breakfast in Lhasa, so on my last day, I bought the hotel's breakfast and discovered their noodles (fen) are really good. I regretted not booking a room with breakfast included. If you're still debating whether to book breakfast, my advice is to go for it if you like sour and spicy noodles, because their breakfast noodles are delicious. Delicious, delicious! Front desk service was good, and honestly, Jicai offers great value for money. Highly recommended.

The front desk even offered hot tea and a small gift. The hotel also contacted the front desk one-on-one in advance to inquire about room preferences, and the service was excellent. The hotel features a smart guest room control system with voice control for curtains and lights, and a 24-hour self-service laundry service where you can check the status of laundry on the TV. I booked a twin room, the Hollywood Room, and was able to join the beds with my bestie, which was fantastic! Transportation is also convenient, with shopping malls, hospitals, and night markets within two kilometers. The hotel's design incorporates many ******* elements, and the bedding is comfortable and the room is clean and tidy. The breakfast is varied and includes delicious ******* noodles.

Very satisfied with everything, the best is the customer service, always answer all questions. Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen. There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning. Everything was cured by the warm customer service.

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

Many people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender. Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it. My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work! The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.

I rarely leave reviews, but this time I absolutely have to. We booked three rooms for a two-night stay. First, I'd like to thank the InterContinental for upgrading one of our rooms to an executive room. However, this is, without a doubt, the worst InterContinental I've ever stayed at. Firstly, on our check-in day, we informed the front desk that we had an elderly guest who needed an oxygen concentrator. That machine rattled and clanked all night, making it impossible to sleep. The next day, when we asked if we could get a different oxygen tank, the butler actually told us that the hotel had no other equipment, essentially implying, 'Just deal with it.' On top of that, on the first night, there were people arguing loudly in the hallway, and not once did any hotel staff intervene. Secondly, on the second day, around 9:15 AM, I specifically called the front desk to ask for a light cleaning of the room. The front desk even asked if we wanted the sheets changed, and we said no. Yet, when we returned to the hotel around 6 PM, the room hadn't been cleaned. I called the front desk again and had to urge them three times before a staff member finally came knocking on our door, sluggishly. Upon entering, they complained, saying we had told them not to clean the room. I'd like to ask when and where the staff member ever saw anyone from our room, and who said not to clean the room? Is this how five-star hotel staff are trained – to complain to guests and get scolded by the front desk? Is this the InterContinental's service standard? On the second day, during checkout, I went to the front desk to ask for a bag to put some small items in. The front desk initially said, 'Go get it yourself from the concierge.' I just want to know, it's at least 60 meters from the front desk to the concierge; are guests supposed to go retrieve it themselves? I asked if it could be delivered to the front desk, and the staff said it would take a long time, and I should wait in my room. The result? I never got the bag even by checkout time. I ended up carrying a metal box out the main entrance, and the front desk staff didn't even offer an apology. I just want to ask, does this kind of service meet your standards? Which five-star hotel provides service like this? I really shouldn't try to save money next time. I'll stick to Shangri-La, honestly.

Overall satisfaction, must have a room with floor heating, June night is also very cold. The parking lot in the courtyard is quite large, parking is convenient, there are charging piles, two fast charging, several slow charging, very convenient, that is, slow charging parking spaces are often occupied by oil vehicles. Special praise to the waiter's little brother, warm, cheerful, diligent, and constantly busy.

I have stayed in this hotel many times. It has been open for several years, but the decoration still looks quite new. It should have been renovated before the New Year. There are many places to eat around. You can also go out for a walk in the evening to see the Lhasa River view and Nanshan Park. It is also very close to the Potala Palace. It takes about 20 minutes to walk there, and it should be less than 5 minutes to drive there. There are also small gifts after checking in. I feel that this is a hotel worth recommending 🤩