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Posted on Mar 8, 2024
Karen
Rats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
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Price per night from:PKR 105,627
Posted on Feb 8, 2025
Jane_714
Small but exquisite hotel. They have their own beach and lounge chairs, but you can't swim because there are reefs on the beach. There is a public beach for swimming a few steps to the right. You can enjoy the charming sea view and sunset every day lying on the hotel's lounge chairs.
The hotel restaurant offers delicious food, and we had most of our dinners in the hotel's Captain's Restaurant.
Every staff member is very enthusiastic, and the service staff called Yanis is very friendly. My son and I stayed for nine nights and it was a wonderful vacation
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Price per night from:PKR 34,574
Posted on Feb 20, 2026|Junior Suite - King
Guest UserThe hotel itself is quite good, a standard five-star property with excellent hardware and good service, located right by the sea. In terms of location, it's a bit far from the main attractions, and there aren't many shops or restaurants outside the hotel, so you're pretty much confined to the hotel premises. Every room is a sea-view room, and overall, the rooms are lovely. The front faces the ocean, and the back has a garden where many little yellow birds have built nests. The hotel has several swimming pools. Swimming in the sea is also an option, though the water was a bit chilly in the mornings. The beach isn't very fine, with some rocky areas, but it's still great for photos, and the sunsets are beautiful. The hotel beach offers complimentary paddleboards and other facilities. We also booked a free snorkeling trip that lasted over an hour, where a boat took us out to the reef. The captain and crew were very attentive, keeping a close eye on my husband, who isn't a strong swimmer. It felt like they were ready to jump in and save him at any moment, haha. I had a great time with some other guests (who were white) and saw many fish, although a lot of the coral has bleached. We stayed for three days, eating two meals a day at the hotel. The main restaurant maintained good quality, with rotating menus; one day featured Mauritian cuisine, and another was a seafood buffet, where we enjoyed unlimited sea urchin. There are two other restaurants as well. We booked the beachfront restaurant one evening, and while the sunset was stunning, the Western food was truly awful. We promptly canceled our reservation at the other Japanese restaurant and went back to the main dining hall. Overall, I'm very satisfied with this hotel; all the staff are enthusiastic, and the service is very attentive.
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Price per night from:PKR 119,457
Posted on Jun 2, 2025
小K宝宝
Compare to Lux Belle Mare and Lux Grand Baie, Lux le morne is a disappointment in terms of service level. The structure of the buildings look nostalgic but it’s well maintained. The level of hygiene seems to be high. I love the beach which has the best on the island. But it is a shame they couldn’t utilise this. If you imagine the other two lux hotels I mentioned above are for Waitrose and harrods sippers then this le morne hotel is for Tesco shoppers.
They made mistakes in billing and quality of drinks is mediocre. I can do better at home.
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Price per night from:PKR 176,597
Posted on Aug 6, 2024|Seafront Sunset View Classic 2 Twin Room
Taryn
An amazing hotel right on the water with every room facing the water. The staff are friendly and always willing to help. Beautiful big rooms with lovely balconies. The dinner and breakfast were also really good, with a great variety and a lovely outdoor area to sit at.
I do however think the cleaning staff need to take a bit more care when cleaning. We were there for 6 nights and 3 of the nights we had to phone housekeeping because we did not have towels, or we did not get toilet paper, or we did not get our bath robes… and then housekeeping took at least 20-30minutes to bring the items.
The other thing was that they put a single duvet into a double duvet - so when you are sleeping there are many times when you only have a sheet and no duvet. Maybe change that.
Otherwise I really can’t complain about anything. There are plenty of beach chairs and there were always chairs available and it was an amazing and relaxing place.
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Price per night from:PKR 91,715
Posted on Sep 19, 2025|Bang On Beach Room
Anonymous UserThe hotel was quite expensive, but good.
Except single employee a perfect service with high awareness.
Great sea view room.
Breakfast is a la cart, fresh meals with two choices pick from various options.
Snorkling and glass boat each once a day, other water activities while day 9am - 4pm.
Also, hotel not too big.
Restaurants (except hotel restaurant) a little far with 10 minutes driving to next town.
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Price per night from:PKR 62,606
Posted on May 14, 2024
Guest User
Beautiful location awesome property we loved it. One improvement can be, include Indian food in their breakfast buffet and Dinner buffet so that we don't end up disappointed with food next time with which we were quite disappointed this time. If not authentic Indian food atleast veg pizza will work, as most of the Indians like pizza.
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Price per night from:PKR 62,399
Posted on Feb 18, 2026
Nick Filin
A good hotel with a beautiful and well-designed area. A spacious beach where turtles swim. Breakfast is quite uniform, but there is everything.
Convenient entrance to water, beach clean. You can take a cayak for rent free.
Defects: lunch and dinner are expensive if not all on. The hotel is quite old.
In general, we liked: A picturesque beach, a benign staff, lucky to see turtles in the ocean.
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Price per night from:PKR 65,629
Posted on Apr 2, 2025|Comfort Room
Guest UserOur Experience was good. Resort was nice. Location was excellent. Nice weather and resort is infront of the Bluebay beach.nice view 😍👌All amenities were good.Itsnear to the Airport.
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Price per night from:PKR 35,154