To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.5
Service8.9
Cleanliness9.0
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All reviews(160)
Positive reviews(152)
Reviews with photos/video(32)
Large rooms(19)
Delicious breakfast(16)
Easy to get around(11)
Friendly front desk staff(11)
Too noisy(9)
Convenient for shopping(8)
Perfect for business trips(6)
Located in the city centre(6)
Negative reviews(8)
Guest User
Standard Room With Extra Bed (2adults+1child)
Stayed in Oct 2025
Family
1 review
9.5/10
Amazing
Posted on Nov 14, 2025
We stayed with my spouse and child. I would generally recommend Hesperia Hotel to everyone. The hotel's location is very good. The rooms are spacious. The staff are friendly and helpful. Most importantly, it is a quiet hotel with no noise. For those who want to enjoy the Barcelona view, I recommend staying on the 11th floor or higher.
Response from Property: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you and your family enjoyed your stay with us and that you appreciated our convenient location, spacious rooms, and friendly, helpful staff.We are especially pleased that you found our hotel quiet, and we appreciate your recommendation regarding the higher floors for enjoying the Barcelona view. Your feedback means a great deal to us.We look forward to welcoming you and your family back on your next visit to Barcelona.Warm regards,
1372879****
Standard Double or Twin Room
Stayed in May 2025
Couple
58 review
9.5/10
Amazing
Posted on Jun 11, 2025
Very good location, lots of restaurants near by and within comfortable walking distance to attractions including Gaudi’s well known church, the Basílica de la Sagrada Família.
Room is good size, with separated shower and toilet. Room attendant is very nice. We stayed 4 nights and may reserve it again if we’re going to Barcelona in the future.
The only downside is the elevator is a bit smaller.
Response from Property: Dear Guest,Thank you for taking the time to share your thoughtful review. We're delighted to hear that you enjoyed our convenient location, spacious room, and the service provided by our room attendant. It’s wonderful to know that you found it easy to explore the nearby restaurants and attractions such as the Sagrada Família.We appreciate your comment regarding the elevator. Due to the structure of the building, space can be limited in certain areas, but we always strive to ensure overall guest comfort.It would be a pleasure to welcome you back on your next trip to Barcelona. Thank you again for choosing to stay with us!Warm regards,
Guest User
Standard Double or Twin Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 18, 2025
Staff was very helpful. Its an excellent location.
Response from Property: Dear guest,Thank you very much for your kind words. We are delighted to hear that you found our staff helpful and enjoyed our location. Your feedback encourages us to continue providing excellent service to all our guests.We look forward to welcoming you back soon!Best regards,
milolatte
Standard Double or Twin Room
Stayed in Aug 2025
Travelling with friends
3 review
7.0/10
Posted on Oct 8, 2025
Location is good! I like the fact that there’s a self laundry opposite the hotel which is great for long travellers. Hotel is clean and amenities are adequately accessible.
Response from Property: Dear Guest, Thank you for your kind review. We’re delighted to hear that you enjoyed our convenient location. We’re also glad you appreciated the cleanliness of the hotel and the accessibility of our amenities. We truly value your feedback and look forward to welcoming you back on your next visit. Warm regards,
Guest User
Standard Double or Twin Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 13, 2025
It was a pleasure stay in this hotel. Very clean and comfortable room. Next time in Barcelona we will choose this place.
Response from Property: Thank you for sharing such a detailed and thoughtful review. We're thrilled to hear you enjoyed our central location, the nearby restaurants, and the proximity to attractions like the Sagrada Família. It's also great to know the room layout and service met your expectations. We appreciate your feedback regarding the elevator and will keep it in mind. We look forward to the opportunity of welcoming you again on your next trip to Barcelona
Jpcaldera
Standard Double or Twin Room
Stayed in Aug 2025
Couple
18 review
9.0/10
Great
Posted on Oct 5, 2025
Location was great and personnel helped me check in before time.
Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed our convenient location and that our team was able to assist you with an early check-in. Providing a comfortable and welcoming experience for our guests is always our priority, and we are glad we could make your arrival smooth.We look forward to welcoming you back on your next visit.Sincerely,
Noemiey
Standard Double or Twin Room
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on May 2, 2025
We enjoyed our stay at the hotel. Perfect location with walking distance to lots of decent restaurants. Service is always great and room is super comfortable
Response from Property: Dear Guest,Thank you very much for your kind review. We're delighted to hear that you enjoyed your stay with us and appreciated our central location, comfortable rooms, and attentive service. It's always a pleasure to welcome guests like you, and we hope to have the opportunity to host you again in the near future.Warm regards,
Guest User
Standard Double or Twin Room
Stayed in Mar 2025
Couple
11 review
8.0/10
Very Good
Posted on Apr 22, 2025
I found this hotel miserable from many aspect. We arrived at midnight from the airport and we’re given the last room left. The room has a distinct smell that almost like a man’s underarm. We asked for a double room but it was two single beds put together. The shower head had a 30s hot water and 5s cold water loop. The bath tub was blocked.
We asked for a change and were given an upgrade queen bed room the next day, thank you for that. Unfortunately, the new room still has the underarm smell but a bit less, and also a new smell like it’s been a very old room with unventilated smell from some furnitures or the wall. The shower head problems was still there.
The location is alright, despite quite a distance from the metro station, you can still take the buses.
Response from Property: Thank you for taking the time to share your experience with us. We deeply regret that it did not meet your expectations and apologize for any inconvenience you experienced during your stay.
We especially apologize for the issues you mentioned regarding the odor in the room, the bed configuration, and the operation of the shower. We assure you that we take your comments very seriously and are working to resolve these issues immediately so they do not recur in the future.
We appreciate your understanding regarding the room change and are pleased to hear that the new room was an improvement. However, we regret that the odor persisted and that the shower issue was not completely resolved. We have already informed our maintenance team so they can conduct more thorough checks.
We are happy to hear that you found our location convenient, although we understand that the distance from the metro station may be inconvenient.
Once again, we apologize for any inconvenience you experienced and welcome your comments, which help us improve our services. We look forward to welcoming you back in the future and providing an experience that better meets your expectations.
Sincerely,
M500367****
Standard Double or Twin Room
Stayed in Mar 2025
Couple
19 review
9.0/10
Great
Posted on Apr 22, 2025
That’s exactly what I want! Excellent location, good services, acceptable price.
Response from Property: Thank you so much for your kind review!We’re delighted to hear that our location, services, and pricing met your expectations. Your satisfaction is our greatest reward, and we truly appreciate your support.We look forward to welcoming you back in the near future!Warm regards,
Anonymous User
Standard Double or Twin Room
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 20, 2024
The hotel was nicely located on a central location with different transportation options. There are several restaurants in near proximity. Several supermarkets and bakeries which allow you to start your day with delicious pastries.
The staff were nice and helpful. Rooms are big enough not to feel trapped in for the people who wanted to spend more indoor time.
In short, I would like to book this place again when I’m back to Barcelona and can peacefully recommend to my friends.
Response from Property: Dear Guest,Thank you for taking the time to share such a detailed and positive review of your stay at our hotel. We are thrilled to hear that you appreciated our central location, the proximity to various transportation options, and the abundance of nearby restaurants, supermarkets, and bakeries that made your stay enjoyable.We are also delighted that you found our staff helpful and friendly—it means a lot to us to know we contributed to your positive experience. It's wonderful to hear that the spaciousness of our rooms provided comfort and a sense of relaxation for you during your indoor time.Your kind words about recommending us to friends and your intention to return when you visit Barcelona again truly warm our hearts. We look forward to welcoming you back and ensuring your next stay is just as enjoyable.Warm regards,
Guest User
Standard Double or Twin Room
Stayed in Dec 2024
Travelling with friends
1 review
9.5/10
Amazing
Posted on Jan 8, 2025
great hotel with nice services,we will choose to live here next time if possible!
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the services we provide. It would be our pleasure to welcome you back next time, and we look forward to making your next visit just as memorable!Warm regards,
Guest User
Standard Double or Twin Room
Stayed in Jul 2024
Travelling with friends
2 review
9.0/10
Great
Posted on Aug 17, 2024
Forgot my passport in the room after check out. The staff were very helpful and when I called they had it safe in reception for me.
Nice area and comfortable room.
Response from Property: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
Guest User
Standard Double or Twin Room
Stayed in Apr 2024
Family
1 review
2.0/10
Posted on May 15, 2024
ㅎㅏㄴ 국 sa 람ㄷㅡㄹ
ㅇ ㅕㄱ/ ㄱㅏㅈI ㅁㅏ서ㅣyo
This is the worst hotel
Is this a 4 star hotel?
I don't even know what part of it made me feel like I had stayed in a 4-star hotel for 5 nights. When I arrived and was assigned a room, the shampoo and shower gel bottles were empty, and the shower drain, which had never been used, did not drain well.
The next day, I went sightseeing and when I returned to my room, the housekeeping staff had stolen the food from my room. Do you think this makes sense? What on earth are they thinking, and with what professionalism do they carelessly touch their customers’ food? This person is also an employee of a 4-star hotel. Think with common sense.
The employee did something that was ethically unacceptable.
And while staying here for 5 nights, the housekeeping staff left the staff key, which was used as a master key, in my room twice. I think it would be good to be more focused and meticulous when working.
I've been to many hotels in Europe, but this was the first time in my life that my room door couldn't be opened because my phone was near the key. We never put our phones in our bags and always hung them on a string like a necklace. If it was because of the battery, I got a spare room key and asked my companion to put another key in the bag. There were no cell phones or batteries in the group's bags. But the door didn't open that day, so I had to go to the reception again. On the 12th, the first day the door didn't open, when I first said the door wouldn't open, one of the female employees showed an arrogant expression and attitude as if she was ignoring me, which really broke my heart. And on the morning of check-out, a staff member came into my room without knocking. This is truly absurd.
The reception staff should be ashamed of themselves for being rude and arrogant to the end and not even offering a proper apology. In the 5 days I stayed here, this was the first time I experienced something so unpleasant and annoying in a hotel. Overall, the staff at this hotel need to rethink their service mindset to match that of a 4-star hotel. The only thing I regret coming to Barcelona is staying here.
I didn't feel it was worth a second visit at all.
This hotel gave me the worst experience.
There will never be a second visit.
Response from Property: Thank you very much for taking the time to leave us your feedback.Sincerely.
Guest User
Standard Double or Twin Room
Stayed in Nov 2024
Solo traveller
14 review
10/10
Outstanding
Posted on Dec 20, 2024
Great location, rooms, staff.
Response from Property: Dear Guest,Thank you for your kind words! We’re delighted to hear you enjoyed our location, rooms, and the service provided by our staff. Your positive feedback motivates us to continue delivering excellent experiences to all our guests.We hope to welcome you back soon!Warm regards,
fary
Standard Double or Twin Room
Stayed in Jul 2023
Solo traveller
14 review
9.0/10
Great
Posted on Aug 30, 2023
Great experience in this hotel, located near major tourist spots in Barcelona, good access to public transport, lots of cafes and nearby restaurant s, and famous brands such as Zara,... 😂super friendly and hospitable staff, they have booked tickets for sightseeings and gave me thorough information about how to get to those places👍👍, the room was big, spacious and clean, with lots of large mirrors and a electronic safe in the closet, 👍👍breakfast was amazing, including a wide range of hot, cooked Spanish dishes, olives, fruits and yummy cheeses 😋😋😋
Only problem I faced was the ceiling started leaking, and the staff immediately offered me another room 👍👍
I'm highly recommending this place
Response from Property: Thank you very much for taking the time to leave us your feedback.Sincerely.