WELLSTAY Shinsekai Wakyo

WELLSTAY Shinsekai Wakyo Reviews

WELLSTAY Shinsekai Wakyo

3 Chome-16-1, Osaka, JapanView Hotel Details
WELLSTAY Shinsekai Wakyo
WELLSTAY Shinsekai WakyoWELLSTAY Shinsekai WakyoWELLSTAY Shinsekai Wakyo
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WELLSTAY Shinsekai Wakyo Guest Reviews

4.2/5
12 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(12)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(2)
Tracy
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 18, 2024
Stayed for 4 nights. Spacious room in terms of the room size in Japan. Amenities inside the room are amazing, it has washer, drying rack, hair dryer, sink, electric stove, kettle, etc, in the room. It also has a balcony. One side note, there is no daily house keeping. Wish we could have stayed longer.
Guest User
Stayed in Apr 2024
Couples
1 review
3.7/5
Posted on May 9, 2024
.................GOOD
Response from Property: Dear Guest,Thank you very much for staying at WELLSTAY Shinsekai Wakyo.We are very pleased to hear that you have said "GOOD" to us and that our service and facilities have been satisfactory.We always aim to provide our customers with the best experience, and this is a great encouragement to all our staff.However, in order to further improve our service, we will continue to take your valuable opinions seriously and lead to improvements.Thank you from the bottom of my heart for your valuable feedback.WELLSTAY Shinsekai Wakyo
Bill
Stayed in May 2024
Family
3 review
1.7/5
Posted on May 22, 2024
The price for self-service check-in is quite cheap, but I asked for a room at the end of the corridor, but it still didn't meet my request. There was no staff to greet me, and the drying function of the washing machine was very poor. The location is too far!
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Anonymous User
Standard Room (Without Sofa Bed)
Stayed in Oct 2023
Friends
4 review
4.2/5
Very Good
Posted on Oct 22, 2023
Check-in is mainly a self-service check-in. Although there is a Chinese-speaking staff member who can help, it is of little use. There is a free drink machine on the first floor, with hot and cold water provided👍. There is also a paid drink machine, and there is a foreign currency exchange machine next to it; there is also a sofa, a charging area, and a luggage area that can be temporarily placed when checking out (there are Lock provided, very safe and secure) There is a kitchen, you can cook by yourself👍 The microwave has a little smell, but it's still clean inside, with just a little dust on the surface.
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Response from Property: Thank you very much for your review! Your detailed information will be very helpful to other travelers. Self-service check-in and messages from Chinese-speaking staff can help people understand the check-in process. There are also helpful descriptions of free drink machines, charging areas, and temporary luggage storage areas. Knowing the availability of hotel facilities such as kitchens and microwaves is also very useful for self-guided travelers. If you have more suggestions or other feedback, please feel free to share as well. Thank you again for your review
SerenaLiu
Standard Room (with sofa bed)
Stayed in Dec 2023
Family
2 review
4.5/5
Great
Posted on Feb 14, 2024
Very good service attitude The hotel is so new and beautiful The hotel room is big enough There are not many places to put things in the toilet Everything else is ok
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Response from Property: Dear Guest,Thank you very much for choosing WELLSTAY Shinsekai Wakyo for your recent stay. We are truly grateful for your feedback and are glad to hear that you appreciated the service from our staff and found the hotel’s modern design and spacious rooms to your liking. We are sincerely sorry to hear about the inconvenience with the limited space available in the restroom for placing toiletries and other items. Please rest assured that we take your feedback seriously and will consider how we might improve these aspects for a more comfortable and convenient experience for our guests in the future. Thank you again for taking the time to share your thoughts with us.Best Regards,WELLSTAY Shinsekai Wakyo
Guest User
Standard Room (with sofa bed)
Stayed in Sep 2023
Solo travellers
5 review
4.0/5
Very Good
Posted on Sep 20, 2023
The room is not big, but it has everything you need. The convenience store nearby is not very friendly, but it is very close to Tennoji Temple and Tsutenkaku Tower. It is recommended for smoking convenience.
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Response from Property: Thank you for your review! Your review provides valuable information, especially about room size, facilities and proximity to nearby convenience stores. The location of this hotel is really convenient for travelers who like the nearby Tennoji Temple and Tsutenkaku Tower. Also, knowing whether a hotel offers smoking rooms is useful information for smokers. If you have other suggestions or comments, please feel free to share them. Your feedback will also be helpful to other travelers. Thank you again for your review!
NanHngLopC
Deluxe Room
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 2, 2023
I booked a deluxe room, the bedding is super comfortable, like a hotel-style homestay, but there is no convenience store downstairs, and I have to walk a few hundred meters, and the subway is a few hundred meters away. The advantage is that the room has a good view. Overall, it is still great.
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Response from Property: Dear NanHngLopC,Thank you for having stayed at WELLSTAY Shinsekai Wakyo.We apologize for the incovenience caused by being far from the convenience store.However, We are delighted you had a refreshing stay at WELLSTAY and thank you for the generous review.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,WELLSTAY Shinsekai Wakyo staff
Guest User
Standard Room (with sofa bed)
Stayed in Feb 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
It was nice to stay with multiple people.
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Response from Property: Dear Guest,This time, for choosing WELLSTAY Shinsekai Wakyo for your stay, we are sincerely grateful. We are delighted to know that you found our hotel accommodating for your group. At WELLSTAY Shinsekai Wakyo, we strive to provide a comfortable and welcoming environment for groups of all sizes, ensuring that each guest experiences the best we have to offer. Your feedback is invaluable to us as it encourages us to maintain and improve our standards of service. Should you have any suggestions on how we could enhance your future stays even further, please do not hesitate to share them with us. Once again, we appreciate your choice to stay with us and taking the time to share your experience.Best Regards,WELLSTAY Shinsekai Wakyo
Guest User
Standard Room (Without Sofa Bed)
Stayed in Apr 2023
Friends
4 review
5.0/5
Outstanding
Posted on May 8, 2023
The hotel is very considerate, the toothbrush and toothpaste are next to the G/F computer, coffee, tea, and water are supplied in the lounge, the room is clean, the Wifi network is very good, and the stay is very comfortable.
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Response from Property: Dear guest,Thank you for having stayed at WELLSTAY Shinsekai Wakyo.It is our greatest pleasure to realize that you were satisfied with facility.Did you have fun in Osaka?We are looking forward to having you stay at our hotel when you come again.Best Regards,WELLSTAY Shinsekai Wakyo staff
Damon |S
Standard Room (Without Sofa Bed)
Stayed in Apr 2023
Family
9 review
4.0/5
Very Good
Posted on May 12, 2023
Fully equipped room clean 10 minutes from the subway station is not too convenient
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Response from Property: Dear Damon,Thank you for having stayed at WELLSTAY Shinsekai Wakyo.We apologize for the inconvenience caused by being far from the subway station.We are greatful for your patience in these matters.It is our greatest pleasure to realize that you were satisfied with our room.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best Regards,WELLSTAY Shinsekai Wakyo staff
Guest User
Standard Room (Without Sofa Bed)
Stayed in Aug 2023
Couples
18 review
2.0/5
Posted on Aug 23, 2023
There is no reception. I can't ask anything
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Response from Property: Dear guest,Thank you for having stayed at WELLSTAY Shinsekai Wakyo.We apologize for the inconvenience caused by the lack of reception.Were there anything that you had trouble with?Staff are available during the day. We apologize again for the difficulty in understanding this.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best Regards,WELLSTAY Shinsekai Wakyo staff
Sanmaozailushang
Standard Room (Without Sofa Bed)
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 5, 2023
very clean and tidy
Original TextTranslated by Google
Response from Property: Dear Sanmaozailushang,Thank you for having stayed at Shinsekai Wakyo.It is our greatest pleasure to realize that you were satisfied with our room.Did you have fun in Osaka?We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,WELLSTAY Shinsekai Wakyo staff