Hotels near Hakka Sejahtera Batam in Batu Ampar

My main complaint of this hotel is that there is a ”Private KTV (Level 4)” and this is served by two lobby. At the lift lobby (which has 5 lifts), out of which only 2 serves Level 4 which is literally named ”Private KTV (Level 4)”, so definitely not all guests would know of this hidden floor. Very seedy :| Next morning at the the hotel breakfast restaurant, there were a lot of ”suspicious characters”... the kind of guys you'd expect to patronise a KTV, with young pretty girls (probably ******* or hostesses) around their arms, which made the breakfast environment very uncomfortable. The food was subpar anyway, bland, tasteless and overall poor (although the food isn't the main issue). Truly don't think the hotel is family-friendly with the presence of a ”Private KTV”. I guess you get what you pay for, cheap hotel with cheap visitors. Otherwise, here's what's good about the hotel. Location was nearer to Harbour Bay Ferry Terminal (10-15 mins drive), and Nagoya Hill Shopping Mall (5-10 mins drive), though there's not much in the area, not even an Indomaret convenience shop. Rooms has wooden fixture which gives it a ”rustic charm” feel. Aircon is fine, the lobby is grand and alright. Service is alright I guess, nothing too outstanding, and not that bad either. Will probably only return to this hotel if I know the ”Private KTV” has been closed for good.

The facility itself is already astounding and the staffs are super welcoming. The food is great with lots of options to choose. I love the pastries side the most :-). The location of the hotel itself is just nice as it is near to different malls, massage, spa etc.

I was impressed with the majestic lobby that has enermous interior decoration 😁. ( I was not prepared that the lobby will be that majestic) The check-in process was quick and smooth and had spa treatment while wating the room to be ready. I booked the leading category one but i must say the room is exceed my expectation, it was very very spacious (really spaciouss) the bathroom also veryy verryy verryyy spacious and superr cleannn,its a good choice to have short staycation, the hotel is quite near to nagoya shopping area. But too bad i didn't take proper picture because i was enjoying my ”me time” at that moment. I would like to return for another short vacation again!

Breakfast was good, variety was ok on the weekend, however need improve the variety bfast on weekday. We stayed for 5 Night on 14 - 19 Oct and staff were also very friendly, courteous and helpful, especially for Rafft for making our stay extra enjoyable with his great service. Comfy bed, and big bathroom. the location of the hotel is very strategic in the city center and if you want to go to the mall or look for other food options it's only walking distance.

Very Nice place, unique luxury hotel concept compared to any other hotel here in Batam, its a good room size too. The staff are very attentive with quite a good customer service training.I Had a very good relax experience, Eska is known for their signature massage.. However, I understand the cancellation policy, as I request for extending my 2nd day, since i wasnt able to travel on the 1st day due to medical issue..Brought the doctors prescription with me, prove that im not fit to travel..it is very Disappointing that the Management is ”not considerate enough to at least grant to extend my 2nd day for me to have a enough rest and recover. After all, 2 Nights stay is what i payed for as i booked it on line. They insist that they are fully booked for the day and the coming week, thats why not possible to extend One more day...To my surprise , the occupancy of table during dinner is only ME””.. and around 4 to 6 table the next day during buffet breakfast.. No matter how beautiful and luxurious your hotel premises can be..if your Management is Poor and inconsiderate, and not flexible enough to handle certain situation..Hotel Guest will check out feeling sick and hopeless”!

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

great hotel with fantastic view and surrounding. It was a good option to choose harbourbay view, a spacious and very clean room. All worked well in the room. Staffs were attentive and could recognize my return stay, well trained for the F&B staff on food and drinks. Check-in/out were fast and no hassle. Will definitely come for the next trip.

Checked into this hotel at abt 8 or 9pm, cos we could not stand the hotel we checked in earlier. Was so glad that we got a beautiful deluxe room for ourselves at this timing. The staff was very friendly and accommodating. The reception even accommodated my last minute request for a birthday surprise for my hubby at midnight. They were so nice!! They prepared a choco lava cake with a birthday candle and a Happy Birthday wish on the plate. And 2 staff were there singing a Happy Birthday song as well. Hubby was very much caught by surprise. The room was great - spacious with sofa and armchairs with nice looking furniture, the whole room is very clean with a nice cosy setting, bathroom amenities was great, and the king bed and pillows were so comfortable I had the best sleep in many months! The best sleep was definitely the highlight of my holiday this time round 🤭 Location is awesome as its so near to Nagoya Hill Mall, all we had to do was just go by the back way. Breakfast is nice and filling. I'm not really a picky water so being full is good for me. We had a great view from our room as well. It was such a pleasure and a redemption from the bad service we unfortunately had to receive from our earlier booking at another hotel. The rooms are really as nice as the photos they uploaded. Really made our day here at Grand I Hotel. Thank you to all the staff who have served us during our stay 28 to 30 Jan 2023 at Room 627. We are really grateful for a wonderful holiday and birthday experience here. We will definitely be back here when we come to Batam again. Keep up the good work!

I stayed with my husband in 3505 for 2 nights. This resort is Perfect for all sorts of travellers, business, solo couples or families! Decent breakfast spread starting as early as 6am so you can have a hearty meal before you go about your day. There’s a games room with pool tables, darts and foosball tables - fun for friends, families and couples. A huge swimming pool for both grown ups and kids, a tranquil spa and a kids room for the little ones. The room, although some have commented that it’s slightly dated, it is very well maintained! Plenty of TV channels, room size was spacious and everything was functioning well. Not to mention it was very clean as well and bright with a lot of natural light. We were upgraded to the suite, with a nice view of the pool. There hotel grounds were always clean. We came across landscaping staff keeping their plants tidy. There wasn’t a single fallen leaf in the pool! Sunbeds were kept dry and clean for guests. All the staff of Holiday Inn Resort Batam have certainly made us smile with their friendly service, namely Dinda, Ocha, Raya and Angga (I hope I spelled their names right.) I didn’t manage to get the names of the staff at the restaurant during breakfast hours but I hope the management will also extend my praises to them after seeing this post. The chefs, the live station cooks and all the service staff greeted us whenever they see us. They promptly cleared plates and offered freshly brewed coffee (the caramel latte was good!). Also kudos to housekeeping for keeping our rooms fresh. Location was slightly outside the city area but we had no problems getting anywhere with Grab. Also - the welcome cookies were yummy! :)

We stayed as a family of 3 for 2 nights. The room was clean and neat. Check in was fast and hassle free. The staff were helpful and friendly. Location of the villa is good, walking distance to nearby seafood restaurant. Distance to shopping malls is not too far too as you can easily get a Gojek there. It is around 6km to BCS mall and A2 food court. One down side I feel was the lack of variety for the breakfast, it would be good if there is buffet spread. The music from the neighbouring cafe/pub was pretty loud till which could disturb guests who may be there to chill n relax. It didn't bother me very much probably I was tired out so slept pretty well. Overall a pleasant experience staying in this resort. Highly recommended for couples who wish to have a romantic getaway.