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Clayton Hotel Belfast
3.9/5107 Reviews

Clayton Hotel Belfast

Belfast|0.13km from Ormeau Baths Gallery
Very disappointed with the horrible customer service received at this hotel. Firstly you can’t charge nothing to your room without a card being presented at check in! So far nothing extremely awkward as I travel around the world and with the exception of the hotel chains that I have membership, inhame been asked before to present a credit card to be inserted in the hotel system as a guarantee. The awkwardness start when the receptionist start asking how much you want to put in ?? It seemed more to be on a top up shop than in a hotel! So as I am staying just a couple of nights (already payed for) and being caught by surprise I asked for a 100£ credit to the room, payment went trough etc, got to the bar and was told that I had to pay there for the drinks to which I responded that I had just put a credit in and for the bartender to verify, “computer says nooo” like type of answer, he then called reception, followed by same type of operation with computer still saying nooo. A girl who seemed to be the bar manager, absolutely didn’t bother to come and get involved in order to excuse the hotel for whatever mistake was happening, I ended up paying for the drinks with my card even with a credit of 100£ Worse than this: Breakfast today, received by the restaurant manager who requested my room number, with little to no sympathy at all with a shut face very poor wording took note of room Nr and asked me to wait at the bar area as she needed to prepare a table for me, which was fine. Minutes later a young waitress came and call me for a table already settled. She inform me of the buffet and I request a menu as I’ve dietary demands and knew what I wanted actually. I stated that i wanted to poached eggs on brown bread toast with either smoked salmon or avocado or even a bit of salad. The girl asked me to wait a bit and went to the restaurant manager to ask. I was flabbergasted by the answer of the terrible, horrible and rude creature that is breakfast room manager at this hotel. “ my manger says that we would do the 2 poached eggs, but we don’t have salmon, avocado nor salad” ??? You can do your own toast at the buffet Which I did of course alternative was going and eat out! Coffee machine broken, but mysteriously repair itself after a lot of customers complaint (specially because everyone could see another operational coffee machine at the bar. I think they’re understaffed as I could see the bartender from last night which I saw closing the bar at 23h40, and was there already today at 8h30am ? Staff must be shattered with workload but, they either choose to move (there’s a lot of job offer in the sector) or they take the risk of being frustrated and being rude with customers who keep the hotel running. This besides my colleagues in upper floors being abruptly waked up at 6ish am with construction work on the roof, and when called reception were told “yeah it’s some repairs in the roof and we don’t know until when it’d last” Unbelievable!!! On a positive no

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Top rated hotels in Belfast

Searching for hotels near Ormeau Baths Gallery? Compare room rates and reviews to find your ideal stay.
Premier Inn Belfast City Centre Alfred Street
4.2/542 Reviews
I booked a Premier Plus room for 8 nights. I did not receive the complimentary water / sweet treats / tea advertised. I had to go to reception daily to request water - I finally received water after 4 days. Secondly, I was overcharged in the restaurant and had to wait 20 minutes for this to be resolved (by 3 different members of staff). I was also charged for someone else's meal and drinks despite dining alone. You have to request for your room to be serviced at reception which basically only includes emptying the bin and changing the towels. The bed is not made and no cleaning / hoovering is carried out. In the premier room the water is not topped up and sweet treats are not provided daily. You have to continuously ask Reception for water and then wait 4 days for it to be put into the room. Thirdly, the Reception area is often uncovered so you have to walk into the restaurant to find a member of staff. The only positives - the bed is comfortable and the location is good. I would only advise staying for the night and not bother paying for the premier plus upgrade. Some of the staff are friendly and professional, however, the majority are not.
Holiday Inn Express Belfast City
4/5102 Reviews
The hotel is on a quiet street, a little distance from the city centre. We used to walk to appreciate the beauty of the city, so it took about 3 hours to walk along the river bank to the city center and the Titanic shipyard. Going back to the hotel and starting to eat, there is a supermarket in the alley opposite the hotel, shopping is convenient. The most surprising thing is that there is a Thai restaurant next door to the supermarket. The voice is full of people and there are many diners. If you go late, there is no place, and the price is ok.
Holiday Inn Belfast City Centre
4.6/576 Reviews
Stayed here in March, 2023, and could not fault anything whatsoever. The hotel is in a very central location, within easy walking distance of all the main tourist attractions. Rooms were large and well maintained and the breakfast buffet offered a wide choice. Whilst often the hot elements of hotel buffets are served warm/lukewarm at best, here the hot buffet was served very hot and the quality of the ingredients was excellent. Final word must be regarding the staff. All the staff we interacted with, from the booking team through to the front desk staff, were absolutely first class and they could not do enough to assist you, from our need to change the dates of our booking due to a cancelled flight, right through to arranging a taxi back to the airport for us. All the staff were a real credit to the company and give an excellent impression, from a customer service perspective.
Leonardo Hotel Belfast - Formerly Jurys Inn
4.3/553 Reviews
Stayed here for 3 nights for qcon, staff were very friendly and didn't judge on my cosplays. Enjoyed watching the channels challenge and citv on the tv when coming back after an exhausting day. Having the bath to relax my muscles was divine.
Etap Belfast
4.3/556 Reviews
I just spent two nights at ETAP Belfast and I can’t say anything bad about it! Though the rooms are small, it’s fair for the price! What is the best in this hotel is the staff! Always cheerful and keen to help, really professional! Especially Nathan, the receptionist that was working when I arrived! So polite and always making small talk which is very good and makes us feel comfortable. He is the cherry on top of the cake, if there’s any chance make sure he knows about it! He made my 3 day holiday worth it. Thank you Nathan 😍
Travelodge Belfast
3.9/5113 Reviews
Good location. Helpful staff - we left a wallet in the room and they were very efficient at finding it and keeping it for us. I parked on the street for free overnight and downloaded the JustPark app so that I could start paying for my space from 8am and I didn't even have to leave my room to put money in the meter!

Frequently Asked Questions

Belfast Travel Guide

Hotels in Belfast 

Weather, the best time to travel:

Belfast is the capital city of Northern Ireland and home to the ‘Titanic’. It is a vibrant cultural hotspot with iconic buildings and ports. Every corner speaks distinctly of a historic moment fondly attached to it. Whether it is the former prison or a combat ship during the World War, the popularity of the city continues to grow. It offers a unique blend of modern and traditional values including some historic landmarks and beautiful landscapes. Take a tour of the Causeway Coast where the famous TV series ‘Game of Thrones’ was filmed.

Belfast lies bang on the eastern coast of Northern Ireland. It enjoys a short winter and a long summer evening. It has a temperate oceanic climate with mild temperatures and receives significant rainfall all year long. It is one of the favourite tourist destinations in the United Kingdom. This wonderful city is blessed with an array of popular tourist attractions. The locals are friendly and will offer a warm welcome along with many pubs and restaurants that are open throughout the year.

Airport / nearby airport:

The Belfast International Airport is located 11 km away from the city centre. It is the busiest airport in Northern Ireland as it handles more than 4 million passengers each year. It serves almost all major European cosmopolitan cities and is only a 1-hour journey by flight from London. A normal direct flight from London to Belfast might cost you around UK £ 80 and above. Some of the major flight services that serve along this route include Virgin Atlantic, Ryanair, Jet2.com EasyJet, British Airways, etc.

Transportation:

Getting to Belfast from Belfast Airport is easy. Belfast Airport is well connected to the public transport network in the city. The M2 Motorway, Translink, and Airporter operate local bus services to the airport from the city centre and vice versa. It has ample parking space and travellers can reach the Airport via the M2 Motorway. 

How to get to the destination:

There are several flights offering direct flight and connecting flight services to Belfast from most major tourist destinations in the region and beyond. It is well connected to Europe, the Middle East, and even the United States. Some of the flight services operating on this route are Virgin Atlantic, Ryanair, Jet2, and EasyJet. Make sure you are getting the best flight prices and book your flight ticket in advance to avoid last-minute price hikes and disappointment.

Hotel info, prices for different hotel range: 

Below are some of the best 5-Star hotels in Belfast:-

  • Situated in the heart of the city, the Fitzwilliam Hotel Belfast is just 4.7 km from Belfast Airport and 800 meters from St. George Market. The hotel's facilities include Wi-Fi in all public areas. The premises offer a modern bar, restaurant, and a coffee shop. There is a 24-hours service for the guests. There is also an onsite fitness centre. Guests find enchanting that they can enjoy fine food at the restaurant and even tipple at the bar. Room rates start from UK £110 for 1 night per person and may vary.
  • Enjoying a central location in the heart of the city, right next to Van Morrison's Birthplace and a short walk from Titanic Quarter, Culloden Estate and Spa offers sightseeing options and tourist attractions for the guests. It offers free WiFi, 24/7 room service with spectacular views of the city, and an indoor pool with a spa. Room rates range from UK £108 for 1 night per person and may vary as per the room chosen.

Some of the popular 3-Star Belfast hotels are listed below:-

  • Ramada by Wyndham offers accommodation in Belfast’s Cathedral Quarter area. Guests can enjoy the on-site bar and grill restaurant with cocktails. It is located near many tourist attractions in the city. A private car park is available nearby as well. Each room is connected to free Wi-Fi and offers a flat-screen TV, AC, and complimentary luxury toiletries for the guests. Room rates range from UK £75 for 1 night per person.
  • Boasting of an indoor sauna, steam room, a restaurant, and a fitness centre, the Park Inn by Radisson Belfast has free Wi-Fi access. Situated in the city’s central area, the hotel is in the vicinity of some famous tourist attractions. Room rates range from UK £60 for 1 night per person and may vary accordingly.

Some of the best cheap hotels in Belfast for travellers with a budget concern are:-

  • Located in the Motorway area of the city, Greenmount Bed and Breakfast Home Stay is located approximately 3 miles from the city centre, and around 9 miles from the Belfast airport. It offers impeccable service with essential amenities along with the cordial and friendly staff. Room rates range from UK £60 for 1 night per person and may vary accordingly.

Belfast Tourist Information:

Top tourist attractions in Belfast:

Some of the best things to do in Belfast include visiting these iconic tourist destinations. The Titanic Belfast is where the original ship was built some 100 years ago. It is a museum with interactive exhibitions along with special effects and real-life reconstruction that allows the guests to relive the past. Visit the St. George Market and try some delicious food available across the street. Also, take time to look at the antiques and precious metalwork. Some of the iconic Belfast attractions include the Ulster Museum where you can visit with your family and take a glimpse of the fine art exhibitions and the Egyptian mummy.

Top food places in Belfast:

Visit the Cathedral Quarter for some of the best Irish–themed restaurants and pubs. You will also find some of the best seafood and steakhouse across the City Hall. The Malone Road is Belfast’s most iconic and affluent area, where visitors will find lots of food options. You will also great breakfasts, bakery food items and much more at St. George Market.

Trip.com offers you the best services to book Belfast hotels at a discounted rate. Avail Belfast hotel deals along with the best amenities and convenient services for your family vacation or short travels. Try the Trip.com app or the user-friendly website for making your hotel reservations with ease.

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