Best Western Plus Crystal, Hotel & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nancy
Best Western Plus Crystal, Hotel & Spa
#1 of 4-star Select Hotels in Nancy
5 Rue Chanzy, Nancy, 54000, France
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Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.
Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.
All public areas and all our rooms are non-smoking.
Free wireless Internet access is available in all the rooms and public areas.
Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.Show More
We Price Match
4.1/5Very Good·Very Clean
The hotel has a birthday card. Good location, indoor swimming pool.
Guest UserAll 64 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomParkingLibraryLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Nancy-Essey Airport
(4.2 km)
Airport: Metz–Nancy–Lorraine Airport
(43.0 km)
Landmarks: UGC
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
1 Double Bed, Non-Smoking, Standard Room, Small Room
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
14
Prestige Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Executive Room 1 King bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
13
Superior Room 1 Queen bed
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Sofabed for One Person, Twin on Request
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Minibar
Connecting Room
Cable Channels
Check Availability
8
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Family Room, Sofabed, Twin on Request
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Minibar
Connecting Room
Cable Channels
Check Availability
Comfort Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Private Toilet
Check Availability
14
Deluxe Room 1 King bed
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
1
Classic Room
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Duplex Junior Suite
1 King bed and 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews(64)
4.1/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.1
- Location4.1
- Service4.1
Guest User
April 26, 2024
Super
Guest User
March 8, 2024
The hotel has a birthday card. Good location, indoor swimming pool.
Original TextTranslation provided by Google
Guest User
October 1, 2023
Near the train station and convenient transportation
Original TextTranslation provided by Google
Guest User
August 22, 2022
Unpleasant welcome, room not ready, and which does not correspond to the reservation (changed by the person at the time of arrival, because not yet ready at 5 p.m.!!!!)
Toilet in the bathroom, the door of which almost touches the head of the bed!!!
Room too small!!
Card degaussed after 24 hours, so stuck in elevator for 15 minutes with no excuses
Overall very disappointed especially for the price!!
Original TextTranslation provided by Google
Guest User
December 5, 2023
PERFECT hotel! We've stayed there for 2 nights during a weekend getaway. The "deluxe" room was very spacious, beautiful and clean. The bed comfortable. Staff very friendly and the hotel perfectly located. The best thing – of course – was the SPA: a large pool (a little bit too cold at first but after a sauna warm enough), dry sauna and a wet sauna. I would totally recommend the hotel to everyone visiting Nancy. Thanks for the great stay!
Guest User
September 1, 2023
Excellent recent 2 night stay with family. Spotless rooms, very quiet, fabulous amenities. Good air conditioning. Loved the basement swimming pool, steam room and sauna. Enjoyed the Ground Floor bar (unfortunately weather not good enough to enjoy the rooftop bar). Central.
SYLVIA
September 5, 2023
Great location, modern and spacious rooms, and above all, wonderful staff. Breakfast is okay.
Guest User
August 1, 2023
The hotel was one of the best I stayed in. The service is very good and the breakfast is high quality. I highly recommend this hotel. The prices are very good for how complete and beautiful the hotel is.
jeffrey
July 19, 2023
We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on ******* and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €7.50 (approx. £6.31) per person |
Adult | €19.50 (approx. £16.41) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1889
- Renovated: 1998
- Number of Rooms: 81
Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.
Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.
All public areas and all our rooms are non-smoking.
Free wireless Internet access is available in all the rooms and public areas.
Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.
Services & Amenities
Most popular business facilities
Sauna
SpaAdditional charge
Massage Room
Fitness Room
ParkingAdditional charge
Library
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Fitness Room
Show More