Name: Siam Kempinski Hotel Bangkok
Address: Bangkok, Thailand
Rating: 9.5

China

Beijing

United Arab Emirates

Dubai

Thailand

Bangkok

Yangzhou

Indonesia

Bali

Shanghai

The hotel is quite old and outdated, I only chose it due to sentimental reasons. Upon checking into the room, I found long female hairs on the bed and the sink was leaking, so I had to put a towel on the floor to avoid slipping. At breakfast, I went to get food (there was an 'occupied' sign on the table) and when I came back, someone else had taken my seat. There were several staff members, but they couldn't even manage to arrange seating properly. Because my companion was a foreigner, we voluntarily moved to another table. However, it took three requests to staff members to get the coffee we asked for, and it finally arrived almost after we had finished eating. This is definitely not the service one would expect from a five-star hotel. Quite disappointing.

This is a luxury hotel, but I'm not sure if it's due to its somewhat remote location, but the overall facilities and services feel scaled back. The executive lounge on the 21st floor has been closed for a long time, and room service has also been discontinued for a while (so the hotel might as well remove the room service cards from all rooms). 

The lake-view room offers beautiful scenery outside the window, but the glass is very dirty. I've seen other reviews mentioning the glass has been dirty since last year. When booking, I indicated two adults and one child, and this was also recorded at check-in, but no children's bathrobe or slippers were provided. I had to call the front desk to request them. However, the hotel does state in the room's bathroom that disposable amenities are not actively provided.

We understand that there's a high volume of guests during the Chinese New Year period, but we could still see hair from previous guests and food debris on the floor. The toiletries in the shower should also be checked periodically. I'm not sure if the hotel is refilling old bottles with new stock, but the pump for our conditioner was faulty, and looking at the bottom of the bottle, it was already 24-year-old conditioner (with a shelf life of 12 months).

Regarding breakfast, I had seen reviews saying there wasn't much to eat, and that's indeed the case. Breakfast was chaotic, and the food quality was not up to 5-star restaurant standards.

Overall, I feel that avoiding holidays and peak times might allow for a better service experience. During Chinese New Year, the basement parking was incredibly messy, and there was a shocking amount of food waste at breakfast. Children were also very noisy in public areas.

Chinese New Year Craft Experience: 
We tried calligraphy, but I really disliked the teacher taking photos of the children with her phone. I hope these photos won't be used for future commercial promotion.

Our stay at the Hengyi Travel Photography affiliated hotel was absolutely fantastic! Luna at the front desk was incredibly friendly and welcoming, handling our check-in efficiently and patiently. She even went the extra mile by proactively helping us plan our travel photography itinerary, demonstrating flawless attention to detail. Our photographer, Zhaoyang, was equally professional. He expertly captured our best moments and patiently guided our poses and expressions throughout the shoot. The resulting photos were simply stunning! The entire experience, from our accommodation to the photography session, was completely stress-free. This definitely deserves a perfect five-star rating!

This hotel is located on Yanqi Island, and it's the only one there (the Yanqi Hotel and Yanqi Villa are essentially the same entity). It sits right next to the Yanqi Pagoda, while the villas are scattered across the island. All dining and entertainment facilities are within the main hotel building. We booked three rooms this time, and each one was spacious, luxurious, and very comfortable. The breakfast buffet was excellent; the braised pork ribs were a rare and delightful find for breakfast! Also, next to the indoor pool, there's a hot tub, which is wonderfully relaxing in winter. The island has many trees and walking paths, but unfortunately, it was too cold to explore much, so we only walked for a short while. Highly recommended!

The location of Kempinski Boulevard Dubai is excellent—right in the heart of Downtown and very convenient for getting around. The staff are truly wonderful: friendly, professional, and consistently attentive. Service throughout the hotel was great, and cleanliness was also very well maintained.

That said, the rooms feel quite dated and are in need of renovation. While they are clean, the furnishings and overall condition do not meet expectations for a 5-star hotel, especially given the price point. For what is being charged, the rooms should be more modern and better maintained.

Overall, it’s a comfortable stay with fantastic staff and location, but room upgrades would significantly improve the experience and better justify the 5-star rating.

We stayed for one night as a group of four and enjoyed close rooms on request the staff was helpful and when we told them we were celebrating my sisters graduation they didn’t hesitate to bring us a complimentary cake. The rooms are clean and the location is perfect it took us 6 minutes from our room to the mall.

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

First, let's talk about the location. It's right in the city center, in an upscale area, the heart of the CBD commercial district. Both the front and back entrances are convenient for accessing different commercial projects. You can easily walk to the subway, as well as high-end shopping centers like Central Embassy, Erawan Shrine, Central Chidlom, and Dior Gold House.  A short 10-15 minute walk from the back entrance will take you to Lumpini Park, where you'll find some truly unexpected small animals – I won't spoil the surprise! Further on is the beautiful Central Park, an excellent shopping mall.

Now, about the hotel room. It's an apartment-style room with a washing machine and a fully equipped kitchen with tableware. The fridge is restocked daily with complimentary items.

The hotel is very clean, and the service is great. My only two minor complaints are that the shower pressure isn't very strong. 

Finally, I have to praise the breakfast. There's a wide variety, the taste is excellent, and the quality is high. You can truly enjoy a satisfying meal.

There are many restaurants and massage shops nearby.

Been staying here for many times and have nothing to complain about the facilities and amenities, except that it was the first time to stay in an executive room and those are rather small and have a weird layout where there is a glass bathroom sticking out in the hallway and if u r not careful you will bump into it during night on your way to the restroom.

Staff‘s service and attitude was rather questionable at check in but the front office manager made it up. So all good.

Kempinski

Columbus

Book the best Kempinski properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best Kempinski properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/1x24512000p00scej9EBA.webp

Hyatt Vacation Club properties

Adagio Access properties

Hawthorn Suites by Wyndham properties

Zsmart properties

The Unbound Collection properties

Greene King's Pubs & Hotels properties

E-Red Hotel properties

WOTELS properties

Homaris properties

Macià Hoteles properties

Avantgarde Collection properties

Palace Resorts properties

Rakuten STAY properties

Aminess properties

The Oriental Hotels and Resorts properties

The Leading Hotels of the World properties

ssaw garden hotel properties

Mantra properties

JuSTa properties

C-Hotels properties

More Popular Hotel Brands

Hotels in London

Hotels in Bangkok

Hotels in Shanghai

Hotels in Beijing

Hotels in Guangzhou

Hotels in Tokyo

Hotels in Hong Kong

Hotels in Kuala Lumpur

Hotels in Phuket

Hotels in Paris

Top Destinations

Hotels near Gatwick Airport

Hotels near Covent Garden

Hotels near Eiffel Tower

Hotels near Hyde Park

Hotels near Paddington Station

Hotels near St Pancras Station

Hotels near London Eye

Hotels near Tower Bridge

Hotels near Buckingham Palace

Hotels near Waterloo Station

Hotels near attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Hotels near ${{poiName}} in ${{cityName}}

Find ${{cityName}} Hotels with ${{facilityName}}

Find ${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}}, ${{cityName}}

Enter your dates for the latest hotel rates and availability.

Enter your dates to get the latest prices and availability for ${{starId}}-star hotels in ${{cityName}}.

Enter your dates to see the latest hotel rates and availability.

Hotels in ${{cityName}}

Your recent searches

Cheap ${{cityName}} Hotels – Best ${{Year}} Deals | Trip.com

seo-brand-page_PC_0_0_84

Kempinski properties

Top Kempinski getaways

Handpicked Kempinski properties in Beijing

Kempinski Hotel Beijing Yansha Center

Sunrise Kempinski Hotel Beijing

Yanqi Hotel, managed by Kempinski

Yanqi Lake Boutique Hotels, managed by Kempinski

Top Kempinski stays in Dubai

Kempinski the Boulevard Dubai

Kempinski Hotel Mall of the Emirates Dubai

Kempinski Hotel & Residences Palm Jumeirah Dubai

Your perfect getaway: Top Kempinski picks in Bangkok

Sindhorn Kempinski Hotel Bangkok

Siam Kempinski Hotel Bangkok

Keep Exploring

More Popular Hotel Brands

Top Destinations

Hotels near attractions