Name: Kempinski The One Suites Hotel Shanghai Downtown
Address: Shanghai, China
Rating: 9

China

Beijing

United Arab Emirates

Dubai

Shanghai

Thailand

Bangkok

Qatar

Doha

Indonesia

Bali

Staying at the Kempinski camping room with family over Christmas 2025 was an incredibly impressive experience overall.

We checked in at the 15th-floor Executive Lounge on Christmas Eve. The hotel is located on the left bank of Beijing's 'Seine River,' the Liangma River, and you can walk to the riverside via an internal passage. The main hotel building is also connected to the Lufthansa Center mall by an indoor corridor.

During our stay, every staff member, whether it was the person who checked me in, the concierge in the lobby, or the housekeeping staff we met in the corridors, greeted us actively and warmly.

Special thanks to Clark and his colleagues at the Executive Lounge for helping me coordinate our check-in and afternoon tea arrangements. They made a later check-in for family members (with young children) feel incredibly welcoming and festive.

The camping room setup was very thoughtfully designed. For the Christmas theme this time, in addition to the original large tent, there was a Christmas tree and festive decorations. I heard that the room's furnishings and decorations are constantly adjusted according to different seasons and holidays.

My child has already requested to stay at the Kempinski Hotel Lufthansa Center again for our next holiday.

The moment I stepped into the lobby, I was greeted with a blend of luxury and warmth. The room arrangement was excellent, and check-in was quick and convenient. The room was spacious and bright, with soft and comfortable bedding that ensured a great night's sleep. The bathroom facilities were complete and new, with plenty of hot water. The breakfast spread was extensive and delicious, catering to various tastes. I had such a pleasant stay here that I extended it for two more days. I highly recommend it to everyone.

The hotel boasts a wonderful environment. To enter the hotel's designated area, you need to provide reservation information (either a confirmed hotel booking or a dining reservation). Once checked in, you can inform the front desk beforehand if you plan to exit and re-enter. Otherwise, you'll need to present your reservation details every time you pass through the main gate of this resort zone (situated between the hotel and the city roads).

We visited on a weekday, so it wasn't too busy. The staff at check-in kindly upgraded our room to a family room in the main building. The upgraded room matched the photos from our original booking perfectly.

The swimming pool is a 25-meter pool with depths ranging from 1.2 to 1.6 meters. Being a weekday, there weren't many children around. During our visits, it was typically occupied by only four or five adults, mostly serious lap swimmers.

The breakfast selection wasn't overly extensive. There might be more variety on weekends when it's busier, but all the basic options were available and sufficient. Booking a room package with breakfast included is definitely more cost-effective, as paying for breakfast separately proved quite expensive.

The room space and view are good. The toiletries in the room are also very useful.
Most of the staff in the store are quite friendly, especially the old man and the young man at the door (the people at Yanqi Tower are not so friendly in comparison).
The quality of the dinner in the Chinese restaurant needs to be improved...

The hotel is excellently located with internal connection to the Dubai Mall. You can also see burj khalifer in front of you at the swimmimg pool. Enjoyed our stay and would book again in the future

I stayed in Dubai for 12days, I have stayed in several hotels including Sofitel, LEGOLAND, Atlantics, Ritz Carlton and this hotel, this hotel is the worse one. We ordered through trip.com for a burj khalifa view , when we arrived, the reception lady persuaded us to add 3000AED to a bigger room, we rejected because we have paid all room fee in trip.com, the she gave me a room with a renovations smell, the smell made me headache and this kind of renovation smell is harmful, so I complained, I don’t understood whether if I don’t pay extra money to upgrade, they gave me this kind of smelly room. Finally, they changed our room but the view of burj khalifa is missing, I don’t argue with them, it’s so tired but I don’t think it’s a 5 star hotel.  Very bad experience!

We stayed for one night as a group of four and enjoyed close rooms on request the staff was helpful and when we told them we were celebrating my sisters graduation they didn’t hesitate to bring us a complimentary cake. The rooms are clean and the location is perfect it took us 6 minutes from our room to the mall.

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

Everything was perfect, from the front desk staff, garage and ground parking attendants, those issuing parking vouchers and inputting license plates, to the housekeeping on each floor, and the restaurant and executive lounge service teams—everyone was friendly, polite, and patient. During the day, doormen in European-style uniforms assisted with car drop-offs and luggage handling. The dining options were plentiful and of high quality. Both the hotel's interior and exterior, as well as the room condition, exceeded expectations. The suite was furnished to feel like a home, complete with various furniture and amenities. The executive lounge environment was also very elegant and comfortable, and the hotel is close to the ferry and cruise terminals. As a Bund hotel, it offers excellent value for money overall and is a perfect place to enjoy beautiful scenery, delicious food, and unwind.

The location is fantastic, close to Zhang Yuan and the new Louie ship, also the largest Starbucks. You can find both luxury shopping and dining options nearby. The hotel is situated at the back, providing a quieter atmosphere, which I prefer.

However, if you stay on a higher floor, the network connection may not be very stable. If you're not particular about having a view, this is the best location to choose.

Kempinski

Columbus

Book the best Kempinski properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best Kempinski properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/1x24512000p00scej9EBA.webp

Adagio Access properties

Zsmart properties

The Unbound Collection properties

Comfort Inn properties

AC Hotels by Marriott properties

Qingmu  properties

Jiuqi properties

Ibis Styles properties

Radisson properties

Sheraton properties

Disney properties

Atour properties

Hankyu Hanshin properties

Prime Plaza properties

Wyndham properties

Ritz Carlton properties

Zhongzhou International properties

Protea Hotels properties

Pebble properties

Nanyuan Inn properties

More Popular Hotel Brands

Hotels in London

Hotels in Bangkok

Hotels in Shanghai

Hotels in Guangzhou

Hotels in Kuala Lumpur

Hotels in Beijing

Hotels in Hong Kong

Hotels in Tokyo

Hotels in Phuket

Hotels in Shenzhen

Top destinations

Hotels near Gatwick Airport

Hotels near Covent Garden

Hotels near Eiffel Tower

Hotels near Hyde Park

Hotels near Paddington Station

Hotels near St Pancras Station

Hotels near London Eye

Hotels near Tower Bridge

Hotels near Buckingham Palace

Hotels near Waterloo Station

Hotels near attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Recommendations

Hotels near ${{poiName}} in ${{cityName}}

Find ${{cityName}} Hotels with ${{facilityName}}

Find ${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}}, ${{cityName}}

Enter your dates for the latest hotel rates and availability.

Enter your dates to get the latest prices and availability for ${{starId}}-star hotels in ${{cityName}}.

Hotels in ${{cityName}}

Your recent searches

Cheap ${{cityName}} Hotels – Best ${{Year}} Deals | Trip.com

seo-brand-page_PC_0_0_72

Kempinski properties

Top Kempinski getaways

Handpicked Kempinski properties in Beijing

Kempinski Hotel Beijing Yansha Center

Sunrise Kempinski Hotel Beijing

Yanqi Hotel, managed by Kempinski

Yanqi Lake Boutique Hotels, managed by Kempinski

Top Kempinski stays in Dubai

Kempinski the Boulevard Dubai

Kempinski Central Avenue Dubai

Kempinski Hotel Mall of the Emirates Dubai

Kempinski Hotel & Residences Palm Jumeirah Dubai

Your perfect getaway: Top Kempinski picks in Shanghai

Grand Kempinski Hotel Shanghai

Kempinski The One Suites Hotel Shanghai Downtown

Keep Exploring

More Popular Hotel Brands

Top destinations

Hotels near attractions