Name: Le Méridien Makkah
Address: Makkah, Saudi Arabia
Rating: 9.1

United Arab Emirates

Dubai

Thailand

Phuket

Saudi Arabia

Makkah

China

Qingdao

Shanghai

Abu Dhabi

Great hotel. Incompetent staff. Arrived at 01:00 aftre 18 hours flight and checked in, only to get the Key, walk all the way to my room ( which is way back of the hotel ),  the key doesn't work. Called in room services thrice- no answer - so no dinner. Morning woke up - no toothbrush - called inroom services twice-no answer - finally called housekeeping and they got me a toothbrush. Went for breakfast and said I didn't want buffet (AED 135), just wanted A la carte- they said I needed to go to the cafe if I wanted à la carte, went there and asked for Oatmeal - the service lady thought it was poached eggs. She had no idea what porridge or Oatmeal was. So went back to my room and called housekeeping & ordered it. Its a great hotel, but the staff clearly lack customer  training

Lovely stay yet again. However, on arrival we couldn’t have a drink or anything from the main buffet, just the complimentary one on floor one where the breakfast was not great at all. Even though there was only 20 mins left and all that buffet food would have been wasted- sounds bizarre to me but the manager wouldn’t budge. Later another manager apologised to me about it when I told her. It was my cousins birthday and she simply wanted a coffee and some fruit. Not great when I recommended to stay here. Otherwise was good and bbq night on Fridays is Amazing which we paid for. Lovely amenities but service to work on if want to be in as high regard as Jumeirah and like hotels. Walk from sun bed to beach is long but beach is nice. They will not upgrade you so pay for sea view.

A great family-friendly hotel with swimming pools, an aqua park for kids, and a kids' club. The staff were very helpful. We had a pleasant stay.

The room was pretty standard, not the newest facilities, but well-maintained. However, the hotel itself is truly excellent. The environment is beyond words – the pool and private beach are fantastic, offering perfect sunset views. There are also other sports facilities, all of which are great. Breakfast was very rich, pretty much had everything. We had dinner twice, both at different buffet restaurants. The prices were cheaper than in Shanghai, and the views were superb. Definitely great value for money. The only downside was the room rate during this Chinese New Year peak season, which was incredibly expensive, more than double the usual. There was a slight misunderstanding about dinner during check-in, but Trip.com quickly resolved it, so it didn't affect our vacation mood, which we appreciate.

Reading other reviews made me a bit nervous at first, but after checking in, I found it to be absolutely wonderful. The hotel was very clean, and the Thai-style gardens and pool were fantastic. Plus, the hotel is right on the beach – just a short walk from our room, which was incredibly convenient. My child loved it so much they didn't want to leave!

The only downside is that there's nothing much outside the hotel; it's a bit isolated. So, if you're looking for a relaxing hotel stay with family fun, this place is perfect. There are a few restaurants by the sea, and the prices are quite reasonable. It's really great! I'd definitely come back if I get the chance.

Our second time here and it has always been a great experience with the hotel rooms.
The shuttle service to masjidilharam is perfect, but the gate under clock tower most times are closed, unlike before. So we have to divert to jabal umar area before arriving the outdoor courtyard.

My stay at Le Méridien was amazing. The room was clean, spacious and very comfortable, with everything well prepared. Breakfast was delicious with plenty of choices, and the staff were so friendly and helpful throughout my stay. Truly one of the best hotels I’ve experienced – highly recommended!

Le Meridien

Columbus

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