Name: Meliá Jardim Europa
Address: Sao Paulo, Brazil
Rating: 8.6

Spain

Madrid

Cape Verde

Santa Maria

Brazil

Sao Paulo

Barcelona

Benidorm

Vietnam

Da Nang

TPoor & Discriminatory Shuttle Service – Avoid Relying on It!
Terrible experience with Meliá Madrid Barajas free shuttle on 11 Feb 2026.
Driver ignored T1 stop outbound (only Spanish announcement), forced us to T4 unnecessarily.
Evening return at T1: Showed room key, bus had plenty empty seats, but driver refused us & told to go T4. Airline crew boarded no problem. Stuck in pouring rain → paid outrageous €22 taxi.
Complained to front desk – no response or apology after weeks.
Website says shuttle stops at T1/T2/T4, but drivers decide otherwise. Felt unwelcome & discriminated against. Extremely disappointing for a 4-star airport hotel. Urge management to fix policies, train staff properly, and respond to complaints.
Do NOT depend on this shuttle!

Rooms are quite small when compared to the price, but staff are super friendly. Breakfast is just definitely not worth the money at all. Hotel is pretty OK all around, food for business trips.

Me encantó este hotel. The room was modern, spacious and clean. The staff was absolutely nice. Joaquin, Paula, Ruben, and many others were very kind and helpful with our needs. There is a bus (146) that runs every 10 minutes and will pass through many attractions. At first I was concerned about the location of the hotel but it was just great. Great restaurants in a walking distance. I will definitely stay in the Melia AV America again. Thank you for your hospitality.

Localização excelente, pessoal simpático e prestável e excelente pequeno almoço . Quarto twin pequeno e garagem cara.

This is a restaurant that I would like to recommend to everyone. The location is good and the service is good. The breakfast is also very varied. I think the most important thing is the cost-effectiveness! Very satisfied with my stay👍

Write
We stayed in Melia Dunas with my 5-year-old daughter and we had a very nice holiday.
We were welcomed at the arrival, and after check-in we were allowed to use all the facilities of the resort immediately. Unfortunately, there was a mistake in check-in, which allowed us to check in our apartment only around 16:30, rather than before.
The apartment was spacious, clean and was cleaned every day. The resort itself is beautiful, large and well maintained. There are several swimming pools, which makes you never have to get up early to book a bed.
The food was varied and there was enough choice for everyone. There are six restaurants, of which four à la carte restaurants you have to book in advance. We have had a nice dinner here.
The only point I found was the kids club, and the staff should be a little more friendly and enthusiastic. No greeting or proposal was made and little contact was sought with children to involve them in the activities.
Daily, there was entertainment at the pool for young and old, such as dance activities and games, and every evening there were fun themes and shows, which provided a pleasant atmosphere.
Despite the small point of arrival and the kids club, we enjoyed our stay enormously, and the resort offers everything for a relaxing holiday for both families and couples. We made good memories and certainly come back!

Отель неплохой, но горячий чай на обеде и ужине можно взять только в баре, а в самом буфете на шведском столе нельзя и заказать у официантов нельзя. Да и в целом разнообразия еды недостаточно, хотя из того, что есть - все вкусно. Ходишь там кругами и не знаешь что такого положить, чтобы и вкусно и полезно и не однообразно и в итоге полупустая тарелка. 

Зато тут классный пляж! Много бассейнов! Классная анимация! Вечерние мероприятия!

El resort esta bien. No diría que es de 5 estrellas porque las instalaciones están un poco viejas. Pero calidad/precio esta bien

This hotel is located along the famous Paulista Avenue, a popular landmark. The rooms are clean, and it's super convenient for getting around, with plenty of shops and restaurants nearby. Even though it's on a busy and bustling street, the soundproofing in my room was pretty good; it was quiet at night and didn't disturb my sleep. Just a heads-up: most hotels in Brazil don't provide disposable amenities like slippers or toiletries, so it's best to bring your own. This hotel did provide a toothbrush and toothpaste, which is a nice touch, but no slippers. Just something to keep in mind.

The hotel's neighborhood is great, the kind where you feel safe enough to wander around for food at night (several excellent restaurants nearby). There are also several supermarkets, and a mall within a 10-minute walk. Getting to the big park is just a 10-minute taxi ride. However, the room condition was very mediocre, and the bathroom was extremely cramped. Rooms facing the street were very noisy, with not only car sounds but also airplane engine noise (a domestic airport is just 3km away).

Yes , I found the accommodation, cleaning, food and reception of staff perfect .

Melia

Columbus

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