Name: Radisson Blu Hotel, Ha Long Bay
Address: Ha Long City, Vietnam
Rating: 9.2

Vietnam

Phu Quoc Island

Thailand

Bangkok

Ha Long City

Spain

Barcelona

France

Tremblay En France

Netherlands

Amsterdam

Facilities: Meets the standards of a resort hotel.
Cleanliness: The pool is cleaned and maintained by staff every morning.
Environment: Very suitable for family vacations.

Service:

I especially want to commend the hotel's service this time. If 100 is a perfect score, I'd give it 120!

1. Our vacation happened to coincide with my wife's and my 10th wedding anniversary. Even before check-in, the hotel warmly greeted us via email, thoughtfully inquiring about our needs. Upon arrival, they not only meticulously decorated our room with 10th-anniversary bedding but also surprised us with a lovely small cake, making our anniversary even more memorable.

2. What's even more touching is that during our stay, my wife experienced an upset stomach late one night. The hotel staff proactively accompanied us to the medical room for treatment, and the doctor even provided medicine free of charge. The hotel staff was by our side throughout the entire process, showing meticulous care. Shortly after we returned to our room, the hotel thoughtfully delivered a hot bowl of congee. We've stayed in many hotels, but this is the first time we've encountered such attentive and detailed service – it truly enhanced our vacation experience significantly!

A huge thank you to the hotel staff, Gun, Cyrus, and Quin. Their warmth and care made us feel right at home.
Next time we come to Phu Quoc, we will definitely choose this hotel again!

I also hope that friends who see this review will choose this hotel. It's absolutely great value for money and highly recommended!

The hotel's location is great, close to two main subway stations, Asoke and Sukhumvit. It's situated between Terminal 21 and EMSphere. Cowboy Street is just a few minutes away. There are tons of great food options just one or two subway stops or a short walk in any direction.

However, the room's floor is quite noisy. I'd give the cleanliness a 9 out of 10; it was almost perfect, but the pipe under the sink was leaking.

Overall, five stars, and good value for money.

The hotel staff were very friendly and the facilities were good, though there was a slight smell of fresh renovation. However, the front desk manager, Mr. Lucas, was incredibly patient and helpful – a big thank you to him! I definitely recommend this place.

Radisson Blu

Columbus

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