Name: Tokyu Stay Hakata
Address: Fukuoka, Japan
Rating: 9

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

Overall is good deal at the price I booked, however, cleanliness needs improvement, for example there are moulds on the shower curtain and the window curtain next to the balcony window, indicating regular washing of these are needed.  Basic kitchen for cooking and washing machine is also a plus.

A very clean hotel with great amenities. The in-room washing machine and microwave were incredibly convenient.

Location-wise, it is not right next to the main station area. It is located near the farthest station exit, so there is a bit of a walk to get to the main lines, but it is still very convenient. 

Service was mixed: we were refused extra pillows on night one (capped at 4), but a different manager happily provided them the next day after we mentioned that my wife had a stiffed neck due to the very thin pillows provided.

Facilities: I really liked having a microwave and washing machine in the room. It also came equipped with an electric stovetop and cooking pots, making it perfectly suited for anyone who enjoys cooking. The in-room washing machine was incredibly convenient, saving me the extra cost for laundry services typically found at other hotels. Similarly, the microwave was great for heating up convenience store meals for breakfast.

Location: The hotel boasts an excellent location with convenient access to public transportation (Ginza Line, Hanzomon Line). There are plenty of restaurants nearby, and it's just a 9-minute walk to Nihonbashi Mitsukoshi.

Housekeeping: Room cleaning service is generally provided for stays longer than 6 days. However, if you wish to dispose of trash or get fresh towels, you can simply place the corresponding magnetic sticker on your door.

Service: The service was quite good. One evening, I couldn't locate a specific light switch in my room. After informing the staff, someone promptly came to my room to assist me.

Pros: I was quite satisfied with the in-room amenities; it came with a great washing machine and refrigerator! The room itself was very clean, and all the toiletries were well-stocked.

The hotel's location is excellent, right next to a convenience store, the subway, and my favorite abura soba place! It's not far from the shopping mall or Shinjuku JR station either.

Cons: The air conditioner in the room blows directly onto the head of the bed, and my husband caught a cold from it! The room felt stuffy, and opening the window didn't help much. The curtains didn't block out the light, and combined with the stuffiness, I woke up many times throughout the night. In the morning, the soundproofing was terrible; children's voices echoed throughout the hallway! I was really sleepy during the day. The breakfast was also very minimalistic. For a hotel costing over 1700, the value for money isn't great.

The service at this hotel was excellent, and it was very clean and well-equipped with everything we needed. The location is incredibly convenient, right next to the subway station — I was amazed! Getting around was so easy. I'll definitely stay here again if I have the chance.

Great location, close to two different train stations. Relatively quiet area but still have combini and supermarket a few minutes away. Room was clean and check in and out was efficient!

The hotel is located in Nishi-Shinjuku, and transportation is quite convenient, mainly because it's very close to the Hilton Hotel. You can buy tickets there for the airport bus to both airports, and the price is reasonable. There's a large supermarket nearby, which is convenient for buying food. The hotel breakfast is mediocre, so it's probably better not to book it; you can buy breakfast at the supermarket instead. The rooms come with a washing machine, microwave, and all the pots and pans, so you can easily cook simple meals yourself.

The hotel is very clean and the staff are nice. We ended up staying in the annex building which isn’t in the main building and can be a bit confusing. If you get lost, good luck because it’s not listed on Google Maps. Other than the room is very standard - limited space with all the necessities. The hotel is good value for the location, but it’s a bit of a walk to the train station and there are many stairs. Overall it was a good stay but I may choose somewhere else next time.

Stayed here a few times before. Supermarket just 5 min walk. Chill neighbourhood.

Good location, close to the Keikyu Airport line, just 6-7 minutes walk from Kamata JR station. Service was good. Pretty small room as I can only open a carry on luggage and there was almost no space left, but that’s all for my need just for one night.

This is exactly the place I want to return to! A wonderful hotel in a great location, with nice rooms and decent renovations. We didn't have a view from the window, but that's not a problem. 

There is a coffee machine here, free for hotel guests. This is a big plus, thank you! 

The staff are polite and always ready to help you.

Seriously, this hotel is incredible! On the second floor, there's a fantastic complimentary bar with drinks, including some alcoholic options. You can even take your drinks to the terrace, which boasts exquisite landscaping and stunning views. The front desk staff was not only super handsome (a Western guy!) but also incredibly friendly and helpful! Our room was extremely clean and very spacious. The washing machine was another great feature and worked flawlessly! Absolutely perfect!

Extremely satisfied with everything about the hotel and the room. It was such a comfort to have a large living room, especially in Japan where rooms are generally on the smaller side. The room had a washing machine and a microwave, perfect for longer stays or for those who prefer to buy food outside. The toiletries were from Refa; after using them for a few days, I was so impressed that I ended up buying them directly at the hotel – no need to go out, they really know how to do business! The subway is nearby, which makes getting around very convenient. The only downside is that there aren't too many dining options in the immediate vicinity. Breakfast was semi-buffet style and quite tasty, though the selection wasn't huge.

Wonderful experience ~ we like living inside a museum.  Traditional ￼architecture combine with new elements.  We booked two types of room but every room had a washing machine with dry cloth function.  

Nice staff provide us 5-star service~ better than some 5-star hotel.  

Great location which provides us shopping, food and sightseeing within walking distance.  The most important thing is keep us out of busy and noisy areas.  We found so many local people come to this area on weekends.  We feel safe and really enjoy stay close with local people.

Close to metro station, just 5-10mins walk from hotel.

Tokyu Stay was a wonderful place to stay. Its close proximity to a wide range of eateries, including nearby yatai, made dining extremely convenient and enjoyable. The hotel is also well located near several parks and shopping districts, which made exploring the area effortless.

I stayed during the Christmas season, and the nearby parks were absolutely marvellous, with festive Christmas markets and live performances that added a special charm to the experience.

The amenities are upmarket, with ReFa toiletries and hairdryer, which was a pleasant and thoughtful touch. The room was spacious, very clean, and well designed, offering excellent comfort throughout my stay.

A special mention to the housekeeping staff, who were consistently helpful, attentive, and courteous - their professionalism truly enhanced the overall experience.

Highly recommended, and I would gladly stay here again.

Overall, a pretty satisfying experience. The hotel is about a 5-8 minute walk from Hakata Station, and you can reach it from both exits. The highlight for me was having a washer/dryer combo and a microwave in the room, which was incredibly convenient. The room size is typical for Japan, a bit on the smaller side. If you're traveling with kids, I'd recommend booking a residential room instead.

Tokyu Stay

Ashburn

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