Name: Tokyu Stay Hakata
Address: Fukuoka, Japan
Rating: 9

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

My husband and I loved the hotel! The staff were polite, the location was very convenient and good, close to the metro. We had an amazing view from the window! 

The only problem was that the hotel building is not new, our bed was right next to the window, and it was very cold coming in through the windows. We were there in November, and the window frames really need to be replaced. It was very cold sleeping by the window.

I enjoyed my stay at Tokyu Stay Ikebukuro, the location is extremely convenient, just a short walk to the station, with many restaurants and shops nearby. The room was clean, practical, and having a washer-dryer inside the room was a big plus.

However, I want to highlight that the hotel is located near a street where some men stand around at night trying to get customers for nearby nightlife establishments. They didn’t disturb me or approach aggressively, but the atmosphere may feel uncomfortable for some travelers, especially late at night.

Overall, the hotel itself is great, but it’s good to be aware of the surrounding area when walking back after dark.

The hotel is located near both the JR station and subway station, making transportation extremely convenient. The hotel also works with Airpoter for same-day luggage delivery to the airport, so there is no need to carry luggage around or return to the hotel before heading to the airport.

The room is spacious and very clean, equipped with a ReFa shower head, quality body wash, and a hairdryer. The in-room washer–dryer is extremely convenient, allowing washing and drying in one go, and laundry detergent is also provided. Water machines are available at the lobby.

The staff speak English well and are very kind and helpful. They even proactively provided tape when they saw me packing a box, which was a thoughtful touch.

Pros: I was quite satisfied with the in-room amenities; it came with a great washing machine and refrigerator! The room itself was very clean, and all the toiletries were well-stocked.

The hotel's location is excellent, right next to a convenience store, the subway, and my favorite abura soba place! It's not far from the shopping mall or Shinjuku JR station either.

Cons: The air conditioner in the room blows directly onto the head of the bed, and my husband caught a cold from it! The room felt stuffy, and opening the window didn't help much. The curtains didn't block out the light, and combined with the stuffiness, I woke up many times throughout the night. In the morning, the soundproofing was terrible; children's voices echoed throughout the hallway! I was really sleepy during the day. The breakfast was also very minimalistic. For a hotel costing over 1700, the value for money isn't great.

Tokyu Stay Gotanda is located near the train station (Yamanote & Toei Asakusa Lines). I had a wonderful stay there. Maybe slightly pricey (but I think that’s normal for hotels in Japan) but my room comes with a kitchenette, kettle, small stove, microwave, trouser presser, air conditioner, heating, washing machine with dryer, hairdryer and toiletries are on the ground floor lobby for your taking. There’s also a coffee & tea maker, ice machines complimentary from the hotel. Except for drinks from vending machines-that you have to buy. So overall it’s worth the stay.

Good:
Next to Shinkuji station - 3 min walk
On straight line from Haneda
40USD in uber from Haneda to hotel
Washing machine in room
Good size bathroom 
Toilet seat separate area
Daily needs shop nearby 
Bed + pillow comfortable 
Free coffee machine at reception (6am-11pm)

Bad:
Not enough eating options in walking distance - hardly 2 restaurants 
Staff curt bordering rough and rude- unhappy staff
No room cleaning during entire stay

The hotel is located in Nishi-Shinjuku, and transportation is quite convenient, mainly because it's very close to the Hilton Hotel. You can buy tickets there for the airport bus to both airports, and the price is reasonable. There's a large supermarket nearby, which is convenient for buying food. The hotel breakfast is mediocre, so it's probably better not to book it; you can buy breakfast at the supermarket instead. The rooms come with a washing machine, microwave, and all the pots and pans, so you can easily cook simple meals yourself.

Hotel was great and in prime location. Around 10 minutes away from the shibuya crossing and from the JR station as well. Great food near by. Hotel staff was friendly and would help you any problem or questioned asked. Highly recommend this place.

Tokyu Stay Aoyama Hotel – Great location, compact stay
The hotel is in a fantastic location, just steps from the metro and close to plenty of cafes, shops, and restaurants in Aoyama. Very convenient for getting around Tokyo. Rooms are small, as expected for central Tokyo, and there are no real facilities like a gym or lounge. Ideal for short stays if you value location and cleanliness over space and amenities.

I accidentally booked the wrong room and didn’t realize it didn’t come with a washing machine. After I contacted the hotel, the staff were very considerate and kindly arranged a room with a washing machine for me. I really appreciate their flexibility and thoughtful service—it made my stay much more comfortable and worry-free!

To start with the positives, the hotel was well located and easily accessible using the metro from Kyoto station. The room was a decent enough size and the staff were friendly and helpful. 

One major issue we encountered during our stay was the level of humidity in the room. The extractor fan didn't seem to be doing anything to impact moisture in the room, particularly after a warm shower. There was some treated glass above the sink and often this was the only area without moisture well over half an hour after having a shower. (Photos attached) This also meant that towels weren't drying correctly and created an unpleasant environment and ultimately odour in the room. The humidity was so high that the windows were dripping with water consistently and the window sill was actually wet. Additionally the absence of a full wardrobe (just a rail with hangers on) also created challenges when staying for longer than a couple of days and this combined with the humidity made the washing machine almost obsolete.

The hotel is ideally located right within Nishiki Market, offering incredible convenience for exploring the area. The front desk provided excellent service, and coffee and alcoholic beverages are also available in the lobby.

However, the cleanliness was a major issue. The room was not properly cleaned, as evidenced by a sock from a previous guest found stuck in a crevice. Additionally, the headboard, windowsill, and nightstand were all covered in tiny bits of fluff and dust.

I had a wonderful stay at this hotel. The room was spotlessly clean, brand new, and impressively spacious. The beds and pillows were very comfortable, ensuring a great night’s sleep. I also appreciated the small details, like the tasty tea and coffee provided in the room. As a special surprise, I received a thoughtful gift in honor of the hotel’s opening, which made my stay feel even more welcoming. Overall, everything was excellent, and I would be happy to return again.

Wonderful experience ~ we like living inside a museum.  Traditional ￼architecture combine with new elements.  We booked two types of room but every room had a washing machine with dry cloth function.  

Nice staff provide us 5-star service~ better than some 5-star hotel.  

Great location which provides us shopping, food and sightseeing within walking distance.  The most important thing is keep us out of busy and noisy areas.  We found so many local people come to this area on weekends.  We feel safe and really enjoy stay close with local people.

Close to metro station, just 5-10mins walk from hotel.

Tokyu Stay was a wonderful place to stay. Its close proximity to a wide range of eateries, including nearby yatai, made dining extremely convenient and enjoyable. The hotel is also well located near several parks and shopping districts, which made exploring the area effortless.

I stayed during the Christmas season, and the nearby parks were absolutely marvellous, with festive Christmas markets and live performances that added a special charm to the experience.

The amenities are upmarket, with ReFa toiletries and hairdryer, which was a pleasant and thoughtful touch. The room was spacious, very clean, and well designed, offering excellent comfort throughout my stay.

A special mention to the housekeeping staff, who were consistently helpful, attentive, and courteous - their professionalism truly enhanced the overall experience.

Highly recommended, and I would gladly stay here again.

Overall, a pretty satisfying experience. The hotel is about a 5-8 minute walk from Hakata Station, and you can reach it from both exits. The highlight for me was having a washer/dryer combo and a microwave in the room, which was incredibly convenient. The room size is typical for Japan, a bit on the smaller side. If you're traveling with kids, I'd recommend booking a residential room instead.

Tokyu Stay

Columbus

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