Lanzhou Hotels with Breakfast

★★★★★ I had a fantastic stay at the HanTing Hotel (Lanzhou Zhongshan Bridge Zhangye Road Pedestrian Street). Everything about this hotel exceeded my expectations, from the amenities to the incredible hospitality. Outstanding Service The highlight of my stay was the exceptional help from the front desk, specifically Mr. 芦彦林. Since I don't speak much Chinese, I was worried about the logistics of my trip to the Bingling Temple Grottoes. Mr. 芦彦林 went above and beyond by making several phone calls to my driver to ensure every detail was coordinated. He was incredibly thorough, asking the driver many detailed questions to make sure my trip would be smooth and safe. His kindness and dedication truly made my visit stress-free. Great Amenities and Breakfast The buffet breakfast was excellent. There was a wide variety of high-quality options to choose from, providing a perfect start to a long day of sightseeing. The rooms were clean, comfortable, and well-maintained. Prime Location You couldn't ask for a better location in Lanzhou. The hotel is situated right by the Zhangye Road Pedestrian Street and within walking distance of many major attractions, including Zhongshan Bridge. Accessibility: It is very close to the subway and numerous bus lines, making it incredibly easy to navigate the city. Convenience: Plenty of shopping and local dining options are right at your doorstep. I highly recommend this hotel to anyone visiting Lanzhou, especially international travelers. The service provided by Mr. 芦彦林 and the rest of the staff is world-class!

The room was nice, and the location was good. It's about a ten-minute walk to the Provincial Museum, and very convenient to take a taxi to the city center. The staff were very friendly and enthusiastic. Overall, it was a very pleasant stay. However, the night light didn't have a switch; it stayed on constantly once the key card was inserted, which wastes electricity and affects sleep (the night light under the sink pointed directly at the head of the bed). Several Mercure hotels I've stayed at have this same design. I'd suggest adding a switch for the night light.

My recent stay at this hotel truly showed me what exceptionally thoughtful service looks like. I had an early high-speed train to catch, and on that morning, it was drizzling, a bit chilly, and the roads were slick. Worried about missing my train, I packed in a hurry, feeling flustered and anxious. On my way to the high-speed train station after checking out, as I was organizing my belongings, I suddenly realized I had left my most important ID card in the hotel room. I panicked instantly, feeling both anxious and regretful. An ID card is essential for travel; without it, I couldn't board the train, and my entire itinerary would be ruined. With the train departure time fast approaching, I had no time to go back to the hotel myself. I was at a complete loss and incredibly stressed. In my慌乱, I immediately called the hotel's front desk. The person who answered was Xiaowang, a front desk staff member. Over the phone, my words were rushed and incoherent, conveying my panic about leaving my ID and the urgency of catching my train. Xiaowang listened patiently and gently throughout, showing no hint of impatience. He calmly reassured me, telling me not to panic and to relax, promising to immediately help me search for it. After hanging up, Xiaowang went to my room right away to search, carefully checking every corner. Because I had packed in a rush, the ID card was in a rather concealed spot, making it difficult to find. However, Xiaowang didn't cut corners; he meticulously searched and checked everywhere, and finally, he successfully found my ID card. After finding the ID, knowing my train was leaving soon and I wouldn't have time to go back and forth, Xiaowang thoughtfully and proactively suggested that he could arrange a delivery service to send the ID urgently to the high-speed train station, ensuring I wouldn't miss my trip. This kind of service isn't a mandatory offering from the hotel; it was entirely Xiaowang's sense of responsibility and empathy that drove him to help a guest in need. On a rainy morning, with a considerable number of guests checking in and out, he still took time out of his duties to carefully verify my identity, confirm the station's location, quickly contact a reliable delivery person, and thoroughly explain the delivery requirements. He handled the entire process efficiently. Throughout, Xiaowang kept me updated on the search progress and the delivery status, allowing me to stay informed while en route, slowly easing my anxiety. The poor road conditions due to the rain added complications to the delivery, but he was dedicated and responsible every step of the way, without a single complaint, remaining gentle and patient. His extreme sense of responsibility made me feel incredibly secure. Ultimately, thanks to Xiaowang's excellent arrangements, my ID card arrived at the high-speed train station ahead of time, allowing me to check in and board without any delays. He truly solved my immediate crisis. For travelers, unexpected incidents are the most dreaded. Xiaowang, with his sincerity, attentiveness, and exceptional service, resolved my mistake and embarrassment. He made me, a solo traveler in an unfamiliar city on a chilly, rainy day, feel a profound sense of kindness and warmth. His attitude reflects true dedication, and his detailed service shows great commitment. Xiaowang not only possesses excellent professional skills and efficiency but also a rare kindness and genuine desire to help guests, proactively offering thoughtful solutions. He perfectly embodies the warmth of this hotel's service, which goes beyond standard procedures to offer service that is personal and heartfelt. I am incredibly grateful for Xiaowang's tremendous help. This unexpected hiccup actually made me love this hotel even more! I sincerely recommend everyone to choose this hotel; the professional and warm staff and thoughtful service are absolutely trustworthy! The next time I visit this city, I will undoubtedly choose this hotel again, and I wish the kind and responsible Xiaowang all the best in his work.

The environment is great, and the room is very clean. The room service staff are very kind, and the front desk lady is beautiful and nice. They also offer shuttle service to and from the station. It's quite good value for money, highly recommended, and a very good experience.

My stay was a pleasant surprise! The room was spacious and bright, spotlessly clean, and had no strange odors. The bed was very comfortable, and the soundproofing was excellent, so I slept really well at night. The staff were friendly, check-in was quick, and the location was convenient for getting around. Great value for money, definitely recommend!

An absolute favorite hotel! Managed to capture a photo of the starry sky chandelier in the lobby on the first floor. The hotel environment is fantastic, and the service is top-notch. You can see the cityscape of Lanzhou right from the room. The hotel restaurant is amazing with a very hearty breakfast, and the service is exceptionally attentive. Will definitely stay here again next time!

Five-star rating for this hotel! ✨ First, I have to praise the front desk staff – they were so friendly and polite during check-in, handled everything quickly, and even gave us some thoughtful tips for our stay. The room was spotless, the bedding was comfortable, and the entire room was clean and quiet. The location is also excellent, making it easy to get around. Overall, my stay was fantastic and very comfortable. I'll definitely choose this place again next time I'm in town and highly recommend it to everyone!

Big shout out to the front desk! Check-in was smooth and efficient, and the staff were incredibly kind and polite. They even gave us some great recommendations for local eats. The room was well-maintained and all the facilities were in good working order, with a stable AC for both heating and cooling. We had a hassle-free and thoroughly pleasant stay.

For this trip to the Northwest, we stayed at the Crowne Plaza Hotel at both the beginning and end. We stayed in two different rooms for a total of three nights, and it was very comfortable. Returning the car was also convenient. The hotel even upgraded our room type and provided free breakfast for our child. The hotel's beef noodles were delicious, and the freshly squeezed juice was very refreshing.

For my trip to Lanzhou this time, I chose the Yunhe Yebo Hotel, and the overall experience exceeded my expectations. Zhang Shifu, who picked us up, was incredibly genuine. He proactively called us before departure to confirm the time and location. Even though our train was delayed, he waited patiently without any催促 (urging). Meeting such a person while traveling really put my mind at ease. The check-in process at the hotel was quick and efficient. The front desk staff were all very friendly and patient when we asked for recommendations for authentic local restaurants. They even gave us a free room upgrade, which was a pleasant surprise. The room was spotless and had all the necessary facilities, making for a very comfortable stay. The breakfast was also quite a surprise. There was a good variety of food, and the highlight was the freshly pulled beef noodles, authentic Lanzhou style. Eating a bowl in the morning was incredibly satisfying. The location is also convenient, not far from Lanzhou West Station, Gansu Provincial Museum, and Zhongshan Bridge, making it very easy to get around and explore. Downstairs, there are supermarkets and various restaurants nearby, so you don't have to go far for shopping or dining. Next time I visit Lanzhou, I will definitely prioritize staying here again.