5-Star Hotels in Lanzhou

The hotel's decoration style is stylish and grand, the lobby is spacious and bright, the rooms are clean and tidy, the bedding is comfortable and soft, the sound insulation is very good, and you can have a good night's sleep. The bathroom facilities are modern, with plenty of hot water and complete toiletries. The front desk staff is warm and thoughtful, and the check-in process is efficient. Convenient transportation. Breakfast is also delicious. I will stay in this hotel next time I come to Yuzhong!

It's not far to walk from Lanzhou University subway station; the trees and flowers along the way are beautiful, and the hotel environment is impeccable. The receptionist was very enthusiastic, polite, and responsible – a big thumbs up! The hotel also provides a fruit platter and homemade yogurt daily, and the yogurt was indeed delicious! The breakfast selection wasn't extensive, but the Lanzhou beef noodles were absolutely amazing! Super delicious beef noodles!!! And the large window in the breakfast restaurant overlooking a big tree was breathtaking!!! The restaurant staff I encountered on the first day were all very nice, enthusiastic, and polite! However, on the second day, an older staff member at the entrance had a less than pleasant attitude.

I was very satisfied with the room and the service was excellent; the front desk responded very quickly. Especially Owen, the manager, who recommended their Chinese restaurant when I asked him for recommendations. We ordered several signature dishes and shrimp roe noodles, and it was a pleasant surprise – the food was delicious and the price was reasonable. Thank you, Manager Owen, for the recommendation!

Huge thanks to Manager Zhang for calling us, to driver Qiao for picking us up at Gate 11 of the airport terminal, and to Manager Wang at the front desk. This is a truly unique hotel. Even before we arrived, they were already reaching out. While we were still on the high-speed train, a call came through, asking about our flight arrival time. I mentioned we were coming by high-speed train to Zhongchuan Airport East Station and wondered if they could pick us up. Manager Zhang replied, 'Yes, a driver will contact you.' Manager Zhang asked for our train number and arrival time. Sure enough, less than ten minutes later, a text message arrived from the telecom company, directing me to Gate 11 of the terminal's arrival exit after getting off the train. Mr. Qiao, the driver, clearly specified the car's color and license plate number. As I was typing a reply, Mr. Qiao's call came in, again confirming his parking location. Since we mentioned we were an elderly couple, Mr. Qiao politely asked about the color of our clothes. My husband and I exited Lanzhou Zhongchuan Airport East Station, took the escalator, and quickly found Gate 11. Just as I was about to call, Mr. Qiao walked up to us, greeted us politely, confirmed our identities, helped us with our luggage into the car, and assured us that someone would take care of our bags upon arrival at the hotel. Once the car stopped, Manager Zhang warmly and proactively took care of us, carrying our luggage into the lobby and then all the way to our room. As soon as we entered the room, the housekeeping staff delivered fresh fruit. The next morning, our airport transfer was scheduled for 7:30 AM. Our principle is to avoid inconveniencing others, so we always arrive earlier than the scheduled time. By 7:15 AM, we were downstairs, completing the check-out process at the front desk. Manager Wang (I believe she's a manager, though we didn't see her title on her nametag, only her surname Wang) told us to eat breakfast before getting in the car, and she would let us know when it arrived. I replied that we hadn't booked breakfast, as our flight was business class, and we'd eat at the airport. She insisted, 'It's fine, have a little something.' She then arranged for us to sit down, asked if we wanted milk or millet porridge, and personally brought us two cups of milk and two bowls of porridge. When the car arrived, she again escorted us to the car, helped with our luggage, and ensured it was safely stowed. I mentioned there was a type of fruit we hadn't seen before. She packed a few for us in a food bag and told us its name and how to eat it. We've encountered hotels that call ahead to inquire about arrival times, but never one with such meticulousness and such seamless coordination with the driver. We've had drivers pick us up from stations and airports, but never one as thorough and enthusiastic as Mr. Qiao. We've met lobby managers, but never one like Manager Wang, who treats guests like family. This is a truly special hotel. This is also a hotel with culture. It features a cultural promenade, not just a few thick books for decoration or blatant tourism advertisements. Here, you'll find sculptures and paintings. On the third-floor elevator landing, there are shadow puppet-themed artworks. These art pieces showcase the history, culture, folk customs, and art of Gansu. I shared photos of these artworks with my students, and we discussed Gansu's history, culture, and geological features on WeChat. They all agreed that very few hotels nationwide focus on cultural taste. This hotel truly is a culturally rich hotel. **Facilities:** Very new, all equipment works perfectly. **Cleanliness:** Excellent. **Environment:** Very close to the airport and Zhongchuan Airport East High-Speed Rail Station. The shuttle takes only two or three minutes. From our room, we could see the airport main building and control tower, and observed aircraft taking off and landing, yet there was absolutely no noise. Due to light rain, we didn't explore the surroundings. **Service:** Outstanding. My husband and I are grateful to all the hotel staff.

Our overall stay was fantastic! The location is superb, making it very convenient for getting around. The room was clean, tidy, and comfortably laid out, and the bedding was soft and cozy, ensuring a peaceful sleep. The staff were warm, attentive, and responsive. The facilities were also complete and well-maintained. It's excellent value for money, and I'll definitely choose this place again for my next trip. Highly recommend it!

The room was not bad, upgraded to a king-size bed with a view, large space, and good overall configuration, but the toilet had a bad smell. I changed the room, and it also started to smell the next day, which was a big deduction. But I booked it mainly for the gym they cooperate with, which is really good. It would be even better if the hotel had a laundry room.

This is a temporary stay for one night when returning to Suzhou from Gansu. I still chose the Jianguo Hotel. The environment is good, the sound insulation is good, the attitude is good, and the price is relatively inexpensive. It is worth recommending

The hotel is in a prime location, next to a snack bar and supermarket. It is located in the central stage and parking is very convenient. The room is comfortable and clean. The front desk service is very good and nice. I will come again next time~

The service provided by Xiao Xie at the front desk was super good. I was very satisfied with the room. The layout was spacious. I will stay here again next time.

The facilities are complete, and the hotel is clean and hygienic. It's very convenient for getting around, and the breakfast is abundant. What's more, the hotel's service is excellent. The front desk staff are skilled and efficient, making check-in and check-out quick. The housekeeping staff are very warm, meticulous, and attentive.