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9.2/10
Great
JJaytwkMy stay at Hotel Hatago Nagomi was a lovely experience. While the property is a bit on the older side, it more than makes up for it with a cozy atmosphere and excellent service.
Waking up to a direct view of the lake from my room was a highlight, as was winding down in the relaxing on-site hot spring. The three-course Japanese dinner was absolutely awesome and offered incredible quality for a very standard price. It’s a perfect, comfortable home base for anyone looking for an authentic stay in Nikko.
GGuest UserI want to thank hosts of Akari no yado personally. The hosts were nice and worked really hard to feel ourselves at home. The place was clean and the common room was big and comfortable. Bathroom was old fashioned but if you want modern bathrooms you were able to use the bath house for showers and toilets in the common area. Breakfast is made of pastries and all I had was pretty delicious. You can also have marmalade and margarine with breakfast pastries and there are drinks (tea/coffee/milk/juice) to choose from. We checked out early and hosts prepared our breakfast to go even if it wasn’t breakfast time yet. They even drove us to the station when we asked if they would be able to call us a taxi!
Bath house was spacious with two different baths. System is easy and we were able to use it whenever we wanted (between 16.00-23.00 of course). They are giving free rental yukatas and they were so comfy. They also have guides everywhere to help you (our room even had a guide on how to prepare a futon bed!) the place felt like we were part of a family and that was the most amazing part for me. I even got teary eyed when it was time to go. Thank you Akari no yado! Hope to see you soon again!
AAnonymous UserFirst of all, let me praise the hotel's service. It is simply a model. You can experience 100% care, 100% seriousness, and 100% diligence. In addition to meeting the various requirements of guests, a tip is that when you arrive at Kinugawa Onsen Station, you don’t need to take a ride. Let the hotel know in advance and the hotel will send a car to pick you up at the station. Of course, it will also be delivered to the station. In fact, the station is not far from the hotel, only a few hundred meters, and it is quite fast to walk there.
The restaurant's food quality is good, whether for breakfast or dinner, it is worthy of praise. Sometimes the restaurant is full of customers and the three waitresses keep running around. It’s so hard.
The hot spring water is so hot that I'll be sweating after a while.
The room is large in size and the facilities are average.
Because the price is not expensive, there are so many guests here that it is always full. Yes, a good hotel will naturally attract more people.
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
SSteve SiauwOne of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
MMargaret TomLove the area and the outdoor public baths. The meals were good. My husband complained that there’s no meat but I like all the vegetarian dishes provided. Tasted very good. There’s a small fried fish and few sashimi slices. My husband rates the food to be 3/10 while I rate it 5/10 as I am amazed at how they make vegetarian dishes so well.
They do not serve any fish for breakfast which is quite unlike other ryokan we had been to. They had more vegetables and an egg for breakfast. I liked it though.
The ryokan had free shuttle service for pick up and drop off to coincide with the bus times, very convenient, responsible and timely.
GGuest UserThe BEST hostel I ever stayed in! If you are staying in Lake Chuzenji in Nikko you got to stay here.
It is a hostel within a hotel so it is very clean, safe and very big. The staff are very friendly and everything is amazing.
They have a free onsen + a lounge with drinks, tea, wine, coffee, and ice cream bars that you could take! They have a microwave too if you need it and a hot water dispenser.
The hotel is right in front of the lake so you know you’re gonna have a good time! The bus station is also right in front and if you are parking they have plenty of space!
You have to come here. I will come here again!
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
GGuest UserI don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
小小八哥Hotel location except for driving passengers, it is not convenient to take the bus. The type of room booked is only a smoking room, and the room has a strong smell of smoke and is uncomfortable. The food supply is very good and there are surprises. The hot spring baths are good. This hotel really wants to improve the quality of hygiene, the carpets are dark, and the room should be changed to not smoke. But the price is very high, especially the discount of Trip.com
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