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Posted on May 5, 2026
Guest UserPretty nice overall. I stayed for 3 nights. The staffs are really nice and helpful. The room is spacious and has a really nice view, compared to the same price hotel near the lake.
Just some comments on the meals. The hotel offers breakfast and dinner for my booking. Breakfast (mini buffet liked) options stay the same, I mean absolute same. For dinner, the first night is amazing, with chicken hotpot, steak, appetizer and dessert. Second night, beef Sukiyaki (kind of like beef hotpot with a sweet soup/sause and rawegg), appetizer and dessert. Kind of okay, I would say as I was hoping to see something more differerent and, to me, it is a bit like a downgraded version (not by far tho) of the first night. And the third night, beef Shabu-shabu (water based hotpot), appetizer and dessert. Quite disappointing as I would refer it more or less the same as second night maindish Sukiyaki but taking away the raw egg and sweet soup based. I would recommend staying for 2 nights max if you don't want to have hotpot everynight
About the Onsen, there are one indoor and outdoor onsen each for men and women. Not too big, but the size is enough as there are not too many people using that during my stay. I am not sure if it is normal for Japanese Onsen but I see there is quite a number of materials in the outdoor onsen. I cannot tell what those are, kind of like dead skin to me tho. Not too comfortable with it (although I went there three times during my stay).
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Price per night from:AU$638
Posted on Dec 11, 2025|Japanese-Style Room
Shali1106This hotel is absolutely wonderful! Opening the window, you're greeted with a stunning view of red maple trees. The food is also exceptional; there are countless small dishes and bowls, and you'll definitely leave feeling completely full. The hot springs are incredibly relaxing too, and you can enjoy them anytime.
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Price per night from:AU$529
Posted on Jan 20, 2026
Guest User
I want to thank hosts of Akari no yado personally. The hosts were nice and worked really hard to feel ourselves at home. The place was clean and the common room was big and comfortable. Bathroom was old fashioned but if you want modern bathrooms you were able to use the bath house for showers and toilets in the common area. Breakfast is made of pastries and all I had was pretty delicious. You can also have marmalade and margarine with breakfast pastries and there are drinks (tea/coffee/milk/juice) to choose from. We checked out early and hosts prepared our breakfast to go even if it wasn’t breakfast time yet. They even drove us to the station when we asked if they would be able to call us a taxi!
Bath house was spacious with two different baths. System is easy and we were able to use it whenever we wanted (between 16.00-23.00 of course). They are giving free rental yukatas and they were so comfy. They also have guides everywhere to help you (our room even had a guide on how to prepare a futon bed!) the place felt like we were part of a family and that was the most amazing part for me. I even got teary eyed when it was time to go. Thank you Akari no yado! Hope to see you soon again!
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Price per night from:AU$108
Posted on Apr 4, 2026
Guest User
The hotel is nestled in the mountains, but unfortunately, there's no shuttle service. If you take the public bus, you'll still have a bit of a walk to get there. Taking the inclined lift from the entrance to the lobby was a novel experience. Typically, hotels like this often have a lounge, but this one didn't. The room did come with two drip coffee bags and two types of snacks. The hot spring bath is a bit small, so you have to take turns. Other than that, everything else you'd expect was there. The meals were delicate and light, which suited our taste perfectly, though meat lovers might find them a bit too vegetarian. After dinner, we went for a stroll to the Frai-Aai Bridge and saw the impressive Red Ogre wielding a mace.
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Price per night from:AU$975
Posted on Feb 14, 2026
Аюныш
I spent at Kaniyu 2 nights and absolutely loved it! Upon my arrival, there was an English-speaking staff member at the reception, Mr. Tamaki, who kindly upgraded my room for free - thank you so much for that!
The room was spacious and clean. It was a bit cool inside, but the heating system worked really well and warmed up the room quickly; the controls were very simple and convenient to use. The futon was comfortable, the blanket was warm and cozy, and although the pillow was a bit too firm for me, I slept just fine without it. The room was equipped with everything needed: towels, yukata for changing, bathroom amenities, and more.
Both breakfast and dinner were made from a variety of fresh ingredients — everything was delicious and filling. I tried many dishes for the first time and really enjoyed them!
The stuff was very nice and friendly, a canteen lady who helped me to take a picture was very kind!
The onsen was absolutely amazing. The hot, milky water was incredibly relaxing (not that smelly for my taste), and the cool outdoor air felt refreshing. I visited it after sunset as well, and it was an unforgettable experience: chilling in hot springs while watching night sky and listening to forest sounds.
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To sum it up, if you're looking for a peaceful retreat off the beaten path and for affordable price, then this place is absolute gem~
P.S. l was mesmerized by the road trip to the Kaniyu itself: mountains, rivers and lakes, a troop of monkeys on the side of the road, tunnels, a hairpin turns and so on.
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Price per night from:AU$134
Posted on Feb 24, 2026
Guest User
I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.
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Price per night from:AU$363
Posted on Feb 13, 2026
Guest User
I visited Nikko to explore the areas around Tokyo during my trip! Nikko is apparently famous for its hot springs and yuba (tofu skin) cuisine. So, I stayed at Hananoyado Mitsuya, a hot spring hotel. We booked a stay that included both dinner and breakfast.
Pros: All the staff members were incredibly friendly, and the service was excellent. The food was delicious and the portions were generous! They even prepared our futons for us during dinner, and the yukata (Japanese traditional garment) were free. Among all the amenities, I loved the hot springs the most. The water temperature wasn't too hot, and the outdoor bath, in particular, was absolutely beautiful! Being in the open-air bath, surrounded by trees and nature, listening to the sounds of the nearby stream, was incredibly relaxing! My travel companion and I even booked a private hot spring for one session, which was 3300 yen for 45 minutes. They also provided free transportation to Kinugawa-Onsen Station, where we needed to catch our express train. Additionally, there were various vending machines conveniently located throughout the property.
Cons: Perhaps because I visited in winter, but our room was extremely cold. Even with the heating on its highest setting, it remained chilly. I think the large size of the room might have contributed to this. Also, the internet was slow. Although the hotel had Wi-Fi, it often disconnected or had trouble connecting. Even using mobile data was slow.
Aside from these points, I was very satisfied! Especially the staff's service, the hot springs, and the meals were outstanding! 👍👍
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Price per night from:AU$98
Posted on Apr 11, 2026
Guest User
This hotel was perfect for me from Yen value to ease in every sense and I am fussy with my comforts & expectations & budget. You will be happy at the Itoen Hotel with friendly English speakers at service desk, happy atmosphere, a great onsen & great dining. I would have booked for longer than one day in this very pleasant hotel & town had I known how much I enjoyed it. There is an absolutely wonderful nearby avenue of cherry blossom trees if you're here at the right time.... I was and it made my trip! Check out the steam train & suspension bridge too.
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Price per night from:AU$74
Posted on Nov 24, 2025
Guest User
I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
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Price per night from:AU$158
Posted on Aug 30, 2025
Guest User
朝/夕食のバイキングは種類も多く、値段以上に豪華なステーキ、刺身、イクラ等は質が良いものが提供されており、とても良かった。
温泉の設備やホテルの設備はフロント以外がとても古く、温泉のシャワーは水圧が異常に弱い。
温泉の温度も入浴の時間帯によって、温水プールのような温度の時や、熱くて入れない程のこともある。
ただし、値段から考えると十分満足出来る内容であり、鬼怒川/日光エリアや、那須までのアクセスも良く、コストパフォーマンスを求めるならとても良いホテルかと思う。
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Price per night from:AU$166