Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 23, 2026
ceyhunulasThis place is like a corner of paradise. The hotel owner, Masao, and his wife are very warm and helpful people. The rooms are very clean and in the Japanese style. I recommend researching ryokan culture before you come. It has its own unique hot spring by the river, and this hot spring offers two different services, both indoor and outdoor. You can use both. After spending three quick days in Tokyo, it was a truly relaxing and refreshing place. The conversations I had with Masao for hours were also very enlightening. Moreover, they have very good sake and wine. Thank you very much to Masao and his family.
Also, this hotel is depicted as the home of the main character in the anime Pride of Orange. You can see some parts of the hotel in the anime. I didn't know this until I came here, but it was a very nice coincidence.
You should keep in mind that it's a bit far from the city. If you want to go to the city, renting a car would be more sensible.
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Price per night from:TWD 6,997
Posted on Jun 3, 2026
Stevenxuyan
Highly recommend this hotel! The Japanese-style rooms are really unique, and the hot springs are spotless. The bathroom facilities are neat and clean, and the garden outside the hotel is absolutely beautiful. Plus, the breakfast kaiseki meal is exquisite!
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Price per night from:TWD 12,444
Posted on May 5, 2026
Guest UserPretty nice overall. I stayed for 3 nights. The staffs are really nice and helpful. The room is spacious and has a really nice view, compared to the same price hotel near the lake.
Just some comments on the meals. The hotel offers breakfast and dinner for my booking. Breakfast (mini buffet liked) options stay the same, I mean absolute same. For dinner, the first night is amazing, with chicken hotpot, steak, appetizer and dessert. Second night, beef Sukiyaki (kind of like beef hotpot with a sweet soup/sause and rawegg), appetizer and dessert. Kind of okay, I would say as I was hoping to see something more differerent and, to me, it is a bit like a downgraded version (not by far tho) of the first night. And the third night, beef Shabu-shabu (water based hotpot), appetizer and dessert. Quite disappointing as I would refer it more or less the same as second night maindish Sukiyaki but taking away the raw egg and sweet soup based. I would recommend staying for 2 nights max if you don't want to have hotpot everynight
About the Onsen, there are one indoor and outdoor onsen each for men and women. Not too big, but the size is enough as there are not too many people using that during my stay. I am not sure if it is normal for Japanese Onsen but I see there is quite a number of materials in the outdoor onsen. I cannot tell what those are, kind of like dead skin to me tho. Not too comfortable with it (although I went there three times during my stay).
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Price per night from:TWD 10,159
Posted on Apr 14, 2026
davidbai_926
This hotel boasts an excellent location, with stunning views of Lake Chuzenji right from the balcony. The room features both indoor and outdoor onsen baths, making it incredibly pleasant to soak while enjoying the lake view, especially on a clear day. The staff are very welcoming and helpful. The room itself is spacious, well-equipped, clean, and tidy. The hotel also provides a convenient shuttle bus service to nearby transport hubs, which is a thoughtful touch.
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Price per night from:TWD 7,362
Posted on Apr 4, 2026
Guest User
The hotel is nestled in the mountains, but unfortunately, there's no shuttle service. If you take the public bus, you'll still have a bit of a walk to get there. Taking the inclined lift from the entrance to the lobby was a novel experience. Typically, hotels like this often have a lounge, but this one didn't. The room did come with two drip coffee bags and two types of snacks. The hot spring bath is a bit small, so you have to take turns. Other than that, everything else you'd expect was there. The meals were delicate and light, which suited our taste perfectly, though meat lovers might find them a bit too vegetarian. After dinner, we went for a stroll to the Frai-Aai Bridge and saw the impressive Red Ogre wielding a mace.
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Price per night from:TWD 16,496
Posted on Feb 14, 2026
Аюныш
I spent at Kaniyu 2 nights and absolutely loved it! Upon my arrival, there was an English-speaking staff member at the reception, Mr. Tamaki, who kindly upgraded my room for free - thank you so much for that!
The room was spacious and clean. It was a bit cool inside, but the heating system worked really well and warmed up the room quickly; the controls were very simple and convenient to use. The futon was comfortable, the blanket was warm and cozy, and although the pillow was a bit too firm for me, I slept just fine without it. The room was equipped with everything needed: towels, yukata for changing, bathroom amenities, and more.
Both breakfast and dinner were made from a variety of fresh ingredients — everything was delicious and filling. I tried many dishes for the first time and really enjoyed them!
The stuff was very nice and friendly, a canteen lady who helped me to take a picture was very kind!
The onsen was absolutely amazing. The hot, milky water was incredibly relaxing (not that smelly for my taste), and the cool outdoor air felt refreshing. I visited it after sunset as well, and it was an unforgettable experience: chilling in hot springs while watching night sky and listening to forest sounds.
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To sum it up, if you're looking for a peaceful retreat off the beaten path and for affordable price, then this place is absolute gem~
P.S. l was mesmerized by the road trip to the Kaniyu itself: mountains, rivers and lakes, a troop of monkeys on the side of the road, tunnels, a hairpin turns and so on.
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Price per night from:TWD 3,068
Posted on Feb 13, 2026
Guest User
I visited Nikko to explore the areas around Tokyo during my trip! Nikko is apparently famous for its hot springs and yuba (tofu skin) cuisine. So, I stayed at Hananoyado Mitsuya, a hot spring hotel. We booked a stay that included both dinner and breakfast.
Pros: All the staff members were incredibly friendly, and the service was excellent. The food was delicious and the portions were generous! They even prepared our futons for us during dinner, and the yukata (Japanese traditional garment) were free. Among all the amenities, I loved the hot springs the most. The water temperature wasn't too hot, and the outdoor bath, in particular, was absolutely beautiful! Being in the open-air bath, surrounded by trees and nature, listening to the sounds of the nearby stream, was incredibly relaxing! My travel companion and I even booked a private hot spring for one session, which was 3300 yen for 45 minutes. They also provided free transportation to Kinugawa-Onsen Station, where we needed to catch our express train. Additionally, there were various vending machines conveniently located throughout the property.
Cons: Perhaps because I visited in winter, but our room was extremely cold. Even with the heating on its highest setting, it remained chilly. I think the large size of the room might have contributed to this. Also, the internet was slow. Although the hotel had Wi-Fi, it often disconnected or had trouble connecting. Even using mobile data was slow.
Aside from these points, I was very satisfied! Especially the staff's service, the hot springs, and the meals were outstanding! 👍👍
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Price per night from:TWD 2,369
Posted on Apr 11, 2026
Guest User
This hotel was perfect for me from Yen value to ease in every sense and I am fussy with my comforts & expectations & budget. You will be happy at the Itoen Hotel with friendly English speakers at service desk, happy atmosphere, a great onsen & great dining. I would have booked for longer than one day in this very pleasant hotel & town had I known how much I enjoyed it. There is an absolutely wonderful nearby avenue of cherry blossom trees if you're here at the right time.... I was and it made my trip! Check out the steam train & suspension bridge too.
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Price per night from:TWD 1,911
Posted on Nov 24, 2025
Guest User
I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
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Price per night from:TWD 4,043
Posted on Apr 14, 2024|Japanese-Style Twin Room “Wabirei” with Engawa, Smoking
玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
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Price per night from:TWD 3,767