Hotel on Monroe, BW Signature Collection

To be honest with all of you I don’t know why this area is expensive during the weekend but for over $200 a night with taxes and fees I think this place is expensive. Besides this, the room door never fully locked if you left your room, towels smelled clean but had stains on them and the mini fridge well was too small and did not work. More like a motel than a hotel or inn.

This is an old ‘motel’ not a hotel. Walk up stairs outside the building to your room (though there are first floor rooms you also enter from the outside). Seems someone took an old motel painted the outside in an artsy style and put modern flooring, beds and baths in. No staff at check in. Had to call from my cell to get a key as the auto key system was not responding for me. Stairs and elevated walkway to room old and dirty. Room itself mod and.clean. One redeeming feature of the place. Had to climb over one of the beds to reach thermostat. Did not work. No instructions. Finally moved other bed to be able to see and turn on old AC unit. But it did work. Glad I was alone and the second bed was unneeded as the air blows onto the bed as it is touching the wall unit and the wall unit basically refrigerated that bed. Really too narrow for 2 beds. No instructions-room coffee or fridge. 2 bottles of water. Rack with just 2 coat hangers. I imagine it is cold in Winter as light was coming in under the door. Had a menu for a nearby restaurant if you wanted to order a coffee. The door to the lobby was locked when I arrive. It was open when I left but no one around. It was the equivalent of a new Red Roof Inn or maybe an AirBNB where you rent a room above someone’s old garage. Hampton kind of pricing for this was a rip off. Thought it might have a cool vibe. Def not. Lesson learned.

Clean room, friendly staff a lot of free parking, very goog A/C and nice location in a good neighborhood

Great little affordable hotel. Why I was initially confused by the check-in procedure I found that once I got there, it was super easy and convenient. I will definitely stay there the next time I am in Rochester.

Reception was not existent. No one was there when I checked in and for the most part of the Saturday The room door would not lock from outside The phone in the room didn’t work

Good: -Parking was easy -Great location -Room has a fridge Not good: -Literally every towel and linen in the room was stained, some had multiple different stains. They need bleach or something for the laundry -Floors were not clean -No front desk staff

Nice, affordable rooms. Check in process was confusing and the stairs and balconies on the property need work

Host was friendly and very helpful. This was my second stay and will stay again while visiting family in Rochester.