Hotels near SERENA EXIM S.R.L. in Bucharest

The hotel is situated a few metres from the Gara de Nord railways station and underground station, so it is very easy to reach. The check-in procedure was fast, room clean with a large bed, toilet, shower, TV set, hairdryer etc. The door is card-operated, mine unfortunately didn´t work properly, so I had to go to the reception desk twice but the girl was really helpful. Breakfast is served in the adjacent building from 7 .00 to 10.30, quite a good range of things to choose from. Wi-fi connection strong and stable. Next time in Bucharest I will definitely try to get a room here again.

When i got there, I was told I was too early (fair enough, check-in is from 2 pm and i got there around 11.30) I had sort of anticipated this, so thought i would just kill some time at the skybar which supposedly has a great view - but much to my surprise, I was told the skybar was closed, only open for breakfast. Must be the biggest attraction of the hotel, and in their wisdom, they close it! So instead, I took a walk heading towards the parliament building which is preety close by. When i returned a while later, room was now ready but oh by the way, the lift doesnt work! So i now had to carry luggage up the fire exit staircase (room was on 4th floor). Very narrow and poorly lit, so if you have trouble walking - good luck. Just hope you dont meet somebody coming down - passing them will be a challenge :-) Reception said lift would be fixed in a day or two!! So i made it to the room and cannot really decide what to think of it. On the one hand, it was spotlessly clean and looked very new and modern but on the other hand: No coffee / tea, There was a minibar with some wine and soft drinks but no beer,No glasses to be found anywhere (so I guess, just drink the wine from the bottle),WiFi works but not very stable - keeps dropping out. At breakfast, the skybar was now open - 2 people in front of me for the coffee machine which was quite slow - turned out they were not guests - but the breakfast room staff!. When they finally had their coffee they went straigth out onto the open terrasse for a cigarette (very small outdoor terrase and the staff now occupied 1/3 of it) and started chatting quite loudly - so terrasse is just as much for the staff - not the guests only. And really - if staff of any kind of establishment wants to have a loud discussion, do so away from the guests!! Breakfast was very poor - quite frankly pathetic! - some dry toast bread, a little bit of cheese and some slices of what looked like ham/salami - nothing warm like e.g. eggs (of course the staff were busy out on the terrasse smoking and having a loud conversation). Definately not worth any money at all - instead head out for one of the many cafes very close by. The lobby has what looks like a bar, but all they sell is coffee. Big surprise to me when late afternoon after a long walk i came back, asked for a cold beer and was told they didnt have any!! You can have some wine from the minibar, but you cant have a beer anywhere. The day of departure i waited a little in the lobby for my taxi to the airport. Need to use a bathroom?? Too bad - just like the lift, out of order. This would be fixed ”in a day or 2” so clearly not a priority for this place. Wifi, although it did work in the room - no luck in the lobby - could not connect at all. The guy in the lobby was nice enough but most of the time you will find him outside, having a smoke. All in all, extremely dissapointed with this place. Wish i had gone back to Hello Hotel instead - breakfast much much better, you can

Second time here. Great location. Clean. New. The lift is seriously problematic there’s no way you can choose if you are going up or down - you end up spending time with whoever is inside. (Cleaning staff, customers etc). They have a phone in the room that doesn’t work at all so you have to use your mobile phone to get some amenities or whatever you need. (Seriously!) Great restaurants and food. Restaurant staff super friendly both dinner and breakfast. Reception staff kind and courteous. Can you please extend the room service menu? 9.30 pm isn’t great at all. Please make sure the rooms have a good smell when you switch on the AC. Thanks !

The food is delicious fresh fruits and vegetables the location is excellent in the city center. The staff is very friendly. The airport is 20 minutes away by taxi. I was very satisfied

Excellent hotel, clean, well maintained. Very convenient location. Near the metro, bus to the airport. Excellent responsive staff. Very tasty breakfasts. We will definitely come back here. I recommend.

This hotel has stayed in my heart ♥️ since the view of Bucharest is extraordinary! Moreover, the staff of the hotel are very nice and friendly, the reception is very warm and answers to all questions. I strongly recommend this hotel 🏨

Spacious, quiet, clean and tidy room, serviced every day. Excellent breakfast with multiple choice including waffles :-) and provided a take away packed breakfast when we had to leave early for an excursion. Dined in the restaurant - food excellent staff very friendly and attentive. Hotel is situated on the edge of the old town and is only about 100m from the 783 airport bus stop and Metro. Excellent value all round.

My teenage daughter and I stayed here recently for a quick getaway and were not disappointed in the least. From the moment the online reservation was made, the staff communuicated via email asking about airport trasnfers and tours as well as any other requests that we may have. Andrea, Alex and Christian all went out of their way to make our stay as pleasant as possible. From offering suggestions for things to do, restaurants to eat at or just basic conversation about the area, all of them were extremely helpful and never seemed too busy to chat. We also enjoyed seeing the resident cat, Tom, hanging about in the lobby. We had the Nautica room and found it to be both comfortable and spacious. The bed provided a good night's sleep and the room darkening shades almost worked too well. Other reviews have commented on noise from outside being too loud but we did not really have any issues. We did hear some noise from the restaurant downstairs but most of it was over by 10pm and we never did hear any nightclub noises, however we were not there over a weekend. My only criticism of the room (and this is a personal issue) was that the theme of the room allowed for a window to be placed between the bedroom area and the bathroom such that someone using the toilet could be seen by anyone in the room from certain areas. It may be fine for a couple but as we were a mother-daughter, it was a bit awkward although we did find a solution and managed. Other rooms may not have this configuration. Breakfast was simple but good. Most days had the pretty much the same offerings but there were a few items changed each day so there was some variety. They arranged a private tour for us to visit Bran Castle, Peles Castle, and Brasov with a quick stop at Cantacuzino Castle where the Netflix series Wednesday was filmed. The locations themselves were nice to visit, but what made the tour the most fun for us was our tour guide, Serban. He was extremely energetic and well versed in the history of Romania. We could have booked a group tour, but Serban made the private so fun that it was well worth the extra expense. The location of the hotel is perfect for walking to most of the touristy things to do and some excellent restaurants. We will definitely stay here again when we return to Bucharest.

Hotel room is very good, breakfast is ok. Right next to the casino.

Is a good vibe, Close to public transport, accommodation is not bad but is room for improvements, food and drinks are what you expect , price wise decent, service is perfect and thanks to Laurentiu for amazing service and food recommendations. Top service! Overall more than decent!