Bukit Tinggi Hotels with Airport pickup service

It's a great destination for a short trip, but be sure to secure the balcony and windows to prevent monkeys from entering to search for food. Unfortunately, our snacks were stolen by monkeys because we only closed the balcony without locking it, allowing the monkeys to push the door open and access our room.

We booked 2 rooms and stayed here for a night with our family. Overall was okay, the front office staffs were very nice and friendly, the checked in process is basically flawless. The F&B staff were really friendly especially those staffs at the pool area. We enjoyed our stay but the room I stayed in has no items at the mini bar, I called the room service a few times to asked for the items but they just simply sent me a few items despite I was only asking for tea bags. Also the cups was not washed at all, coffee stained was still on the cups, i have to wash it with boiling waster and i can see the water turned brown after I poured it into the cups. Another thing is We asked for an extra bed, but no extra amenities (toothbrush and others) was provided, again I need to call the to provide it. Overall the stay was okay. I think the housekeeping department really need to pay more attention to details and not to mentioned the person who picked up my call when i asked for extra amenities and tea bags was rather unfriendly.

The hotel looked new and the room was clean. The problems were the connecting room was not sound proof and the toilet has no lock. Can hear the next door guests watching TV and talking in normal volume. The plus things are the facilities like swimming pool, kids playground and common areas are well kept. The breakfast buffet spread was amazing and the confectionery like croissant and pan au chocolat are very delicious. However, the queue to enter the restaurant for breakfast was very long between 8.30-9.00am Suggest the restaurant to add more seatings to save guest's time. The ala carte dishes for dinner were ok. The lasagne was not delicious. The char kue tiao and chicken burger were much better. The vietnamese noodle was too gingery, not so nice. For the price, room, facilities and breakfast, it is very worth it. Most likely will come back again.

Awesome rate at below RM100 for this room.. clean, good parking right in front of the lobby entrance. Comfy 2 queen bed with 8 pillows.. towel and sheets clean too. Just dont like the check in counter location..

Hot spring surrounded by nature, spacious and clean room and availability of bfast - my top 3 things i would go for when going for a short escape hence the reason i went to eRYA by Suria Hot Spring for the 3rd time. Kudos to the team for keeping the place warm and welcoming.

Pros Hotel is great for families. We booked the sixer room as the quad room has been reviewed by other guests that it is far away from lobby. Our sixer room was just above the lobby at level 2. Space was enough for our family of 5 with toddler and we had a connecting room. Our room had a bunk bed. So in total there were 3 queen beds. 2 beds on the bottom and 1 on the bunk bed. Location wise is very convenient as the theme parks, restaurants and supermarket is just right in front of the hotel. There is also a small playground for kids at the lobby reception. Cons The bathroom has a separate cubicle for toilet and shower. But the bathroom has no door! You would have to change your clothes in the shower cubicle. I have never stayed in a hotel where the bathroom has no door, so if you are staying with a big group just be prepared😊 Room has no fan but it is cold outside so not a problem for us during our stay. Breakfast buffet location is not in the hotel. It is in the indoor themepark premise so you need to walk 10-15 minutes for breakfast. Otherwise great stay for families and reasonable price too if you are sharing.

Very good strategic hotel located inside in mall. Excellence location hotel. Manual Check in time wait too long in line almost 1 hour need to be improved.. Braky was amazing and many option.. A lot of fun there: Gondola, Sky ******, shopping... Very reccomended..

The resort looks neat and beautiful where is surrounded by vegetation. When the first time we drive to this resort, we were scared of where is quite an outskirt location. But not too bad is not that deep into drive-in is just about 5 min from that small little town. In fact, is a really convenient location which near to those shops from the little town They take the SOP seriously where they did maintain the social distancing, scan our My Sejahtera apps, and provide us the hand sanitizer. We were greeted by the guard who are very friendly and dedicated. The room in GRV was the great one, very huge like a suite room with wide space, beautiful view and the shower heater was working perfectly with high pressure. The receptionist by the name of Fazila (who work in this property for 3 years plus) who handle our check-in and check-out process was efficient with a courtesy maner and helpful. We will never forget of Fazila's hospitality that she demonstrated. Keep up the good work Fazila and her team.

Luxurious Hotel on the top of the mountain. Absolutely glorious. The most attentive friendly staff ever experienced. Cleanest well appointed rooms. After a day of enjoying the theme park, shopping centre and ******, we stayed in our room the next day to enjoy the splendor of the amenities and the wonderful view over the valley below.

The view is spectacular.. I didn't expect this hotel would be this memorable for my stay.. Room is ok, breakfast was ok not so tasty, facilities very good, swimming pool is big and the view while swimming is so breathtaking.. They also have walking distance cafe and steamboat nearby the hotel.. You won't regret if you planning to stay here.. Only a few weakness hotel management need to improve 1. Cleanliness of the cup, the housekeeping did not wash the cup 2. Certain room lamp is broken and make the room darker at night 3. No dustbin in toilet while other room have 4. NO FRIDGE.. Its so sab because it's basic requirement.. I bring a lot of drinks but all i need to throw away because basi. All my picnic food also basi 5. Aircon in certain room not so cold 6. TV got a lot of issues base on the room, no channel, tv red colour, tv freeze every 2 min. I book room NO 2993-2995 and room 2995 almost perfect without any weakness except the glass is dirty and oily the housekeeping is not washing it.. Other room got the above issue i stated Overall for relaxing is highly recommended.. Of u want good room, this hotel is not for u But the view from top only cherengin hills have it! You won't get it in any hotel