Guest User
January 31, 2024
I never give bad reviews. But I can't do otherwise. I stayed with my partner and with my brothers in this structure for the Immaculate Conception weekend, therefore December 2023. Obviously we were satisfied with the choice made, given the reviews and photos that presented the rooms and the entire hotel structure. Unfortunately what we found upon arrival in the room, after checking in, was uncommentable. My photos will speak together with my comment. Curtains full of mould, spiders, condensation near the glass of the balconies with mold attached, the toilet in the bathroom falling to pieces (if I had been double my weight, I'm sure it wouldn't have held up) the shower with limescale and rust. But the last straw and perhaps the saddest and most frightening thing was the total disregard towards my partner, who declared at check-in that he was celiac, had recommended himself to take care of breakfast but above all dinner. And in fact on the second evening for dinner they recommend the legume soup, obviously it is immediately appreciated, but halfway through consuming it, we realize that there were also cereals inside including spelled!!!!! All this happens in a structure like this, which boasts 4 stars but isn't even worth 3. I rate the staff 3!!! Two stars and I was too good, perhaps only to reward the quite varied and mixed breakfast, and for the spa, which was discreet! But the price we paid, total for the stay, absolutely too high for such a place!
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